ZipRecruiter

Log In

1

Information Technology Associate Jobs in Novato, CA

Stone Search

IT Analyst

San Francisco, CA · On-site

Qualifications · Associate degree in Information Technology or equivalent education and experience. · Minimum of five (5) years of hands-on desktop support experience in a professional environment ...

PACE Supply

IT Technology Specialist

Rohnert Park, CA · On-site

Associate degree in computer science or relevant experience in computer science, information technology, or a related field. * Certifications in relevant technologies, such as Microsoft, Cisco, or ...

SKYWALKER HOLDINGS LLC

IT Engineer

Nicasio, CA · On-site

$125K - $130K/yr

... Associates or better) in Information Technology or a related discipline. Required Skills ... Experience: * Advanced hands-on experience designing, implementing, administering, monitoring ...

Skywalker Holdings LLC

IT Engineer

Nicasio, CA · On-site

$125K - $130K/yr

... Associates or better) in Information Technology or a related discipline. Required Skills ... Experience: * Advanced hands-on experience designing, implementing, administering, monitoring ...

Network Right

Senior IT Consultant

San Francisco, CA · On-site

$100 - $130/hr

We are disrupting the IT service industry by offering custom solutions to each individual client ... Managing associate techs, handling escalations, and being point on our biggest accounts. This may ...

Network Right

Senior IT Consultant

San Francisco, CA · On-site

$95K - $110K/yr

We are disrupting the IT service industry by offering custom solutions to each individual client ... Managing associate techs, handling escalations, and being point on our biggest accounts. This may ...

CIRM

IT Support Specialist

South San Francisco, CA

Supervision Received Reporting to the Associate IT Director. Supervision Exercised None Qualifications (Experience and Education) * BS in computer Science, Information System, Engineering, or related ...

next page

Showing results 1-20

All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Novato, CA

Information Technology Associate information

See Novato, CA salary details

$16

$34

$65

How much do information technology associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for information technology associate in Novato, CA is $34.64, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $41.20 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Novato, CA?

The most popular types of Information Technology jobs in Novato, CA are:

What cities near Novato, CA are hiring for Information Technology Associate jobs?

Cities near Novato, CA with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Novato, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,052 per year, or $34.6 per hour.

Information Technology Associate

City of San Bruno, CA

San Bruno, CA • On-site

$108K - $133K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Job Description
Grow & Thrive
Are you ready to help shape the future of technology and public service in San Bruno? Join our team under the leadership of a new Information Technology Manager and empowered with a recently completed Technology Assessment to continue the amazing work of our team in service to the organization. The IT division is at a pivotal moment, and you will join a skilled team of professionals ready to tackle new challenges as the division continues to evolve.
We are looking for an experienced IT professional who is excellent with people, tenacious with problems, and ready to grow beyond the desktop. San Bruno is a full-service city, and that means real range: enterprise applications, integrations, cybersecurity, cloud and infrastructure, public safety technology, and dozens of municipal systems that residents depend on every day.
About the Role
Under general direction, the Information Technology Associate provides professional, technical, and analytical support for the City's computer hardware, software, network, and peripheral equipment. The position supports end users across all City departments, assists with projects for new and upgraded IT/IS systems, and may lead project teams and consultants.
What You'll Do
  • Own every ticket from intake to close across phone, chat, in-person, and remote channels, keeping users informed, identifying root causes from recurring patterns, and driving long-term fixes that improve IT support operations.
  • Install, configure, and maintain desktops, laptops, printers, peripherals, networking equipment, VMs, servers, VoIP phones, CCTV, AV systems, and City business applications, and train users on the technology they depend on.
  • Collaborate with departments to understand business needs and recommend practical technology solutions that support City services.
  • Monitor and maintain City infrastructure including servers, network, telephony, and cloud tenancy, administer Microsoft 365 (Exchange Online, SharePoint, Teams, and OneDrive), manage licenses, and oversee PC deployment and hardware/software implementation projects.
  • Implement, monitor, and troubleshoot integrations between City systems including scheduled file transfers, database connections, webhooks, middleware, and identity and financial data flows between platforms.
  • Provide hands-on support for mission-critical Police and Fire systems when working with public safety departments, including CAD, RMS, MDCs, CLETS, public safety radios, and related mobile and telecommunications equipment.
  • Contribute to IT projects across the full lifecycle, from planning and testing through cutover support and post-implementation care, covering deployments, migrations, upgrades, and new system implementations.
  • Identify and implement automation opportunities using PowerShell, Power Automate, and low-code tools. Contribute to the evaluation, configuration, and deployment of AI solutions including Microsoft 365 Copilot, AI-assisted workflows, and emerging tools that improve how City departments operate.

Who We're Looking For
We are looking for someone who:
  • Takes initiative, works independently, and proactively looks for ways to improve systems and service.
  • Is eager to learn new technologies, automation and stays current with industry standards and best practices.
  • Is genuinely curious about how business processes and systems fit together and enjoys improving them.
  • Delivers outstanding customer service and builds trust with people who don't speak IT, you explain clearly, set expectations, and follow through.
  • Is tenacious in troubleshooting, digging into complex hardware, software, and network issues until the root cause is identified and resolved.
  • Works well as part of a team, demonstrating flexibility, cooperation, and has a strong commitment to the City's goals and values.

Minimum Qualifications
  • Equivalent to an associate's degree in computer science, information systems, or a closely related field.
  • Three (3) years of progressively responsible experience performing technical, analytical, and support tasks for computer systems.
  • Valid California Class C driver's license at time of hire and throughout employment.
  • IT/IS certifications are preferred.
  • This position is required to obtain an extensive security clearance to operate in a public safety environment with service to the City's police and fire departments.

If you enjoy solving problems, supporting people, and making a real difference in how a city operates, we'd love to hear from you. Before applying, please take a moment to review the official job classification, which outlines the full scope of duties, responsibilities, and working conditions for this position.
https://www.sanbruno.ca.gov/DocumentCenter/View/359/Information-Technology-Associate-PDF
Compensation
Theannual salary rangefor this position is $108,751 to $133,451.Remote work is not available for this position.The City is proud to offer a competitive total compensation package with the following highlights:
  • Wellness-focused schedule and paid time off (PTO) program
    • 4-day workweek (Monday through Thursday, 9-hours per day) with a 3-day weekend every week.
    • Approximately 80 to 184 hours of vacation per year, dependent on years of service.
    • 96 hours of sick leave per year and over 10 paid holidays.
    • 80 hours of management leave.
  • Comprehensive medical, dental and vision plan with choice of HMO or PPO program for employee and eligible dependents.
  • Defined benefit retirement program through CalPERS (Classic-2.7%@55 or New/PEPRA-2.0%@62). More information is available at CalPERS.
  • Deferred Compensation Section 457b plan and City match
  • Education assistance including tuition reimbursement
  • Employee home loan assistance program

The City provides a comprehensive total compensation package. For a listing of employee benefits, please see the Mid-Management column in the document linkedhere.
How to Apply
To apply, submit your resume online through BambooHR, attach a compelling cover letter, and answer supplemental questions. Applications must be received by 5:00 pm on August 24, 2026.You are encouraged to apply as soon as possible before the recruitment is closed.
The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the position.
Equal Opportunity Statement
The City of San Bruno is an Equal Opportunity Employer (EOE) and as such does not discriminate on the basis of age, race, color, sex, gender, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies and practices. If you require special accommodations, please contact us to discuss your needs.

Apply