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Information Technology Associate Jobs in Edgewood, MD

This requires good judgment on the part of the Associate. 3. Positions ideas and convinces the ... have adequate information to make future decisions on the stock. Qualifications Required:

Oversee all IT operations and service delivery, including Help Desk, ensuring high-quality, responsive, and accessible support for all associates. * Act as a strategic business partner to ...

IT Technician

Baltimore, MD · On-site

$20 - $24/hr

Diagnose problems based on the information provided in the call and through the error logs on the ... An associate degree is preferred. * Previous experience with NCR or similar equipment is preferred.

IT Senior Associate, Internal Audit

Baltimore, MD · On-site

$80K - $98K/yr

KPMG is currently seeking an IT Senior Associate to join our Internal Audit organization. Responsibilities: * Conduct or support completion of complex IT internal audits in a highly technical ...

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Information Technology Associate information

See Edgewood, MD salary details

$13

$29

$54

How much do information technology associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for information technology associate in Edgewood, MD is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $34.57 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.

What are the most commonly searched types of Information Technology jobs in Edgewood, MD?

The most popular types of Information Technology jobs in Edgewood, MD are:

What cities near Edgewood, MD are hiring for Information Technology Associate jobs?

Cities near Edgewood, MD with the most Information Technology Associate job openings:

IT Associate Solutions Developer

Arbutus, MD • On-site

Full-time

Re-posted 16 hours ago


Job description

Dedicated to Excellence, Committed to Service


IT Associate Solutions Developer


The Associate Solutions Developer writes and maintains programming code to achieve ministry objectives. The Developer analyzes needs, provides technical solutions and support, assists with managing workloads, and may serve as a system administrator.


Analyze Business Needs
Write, modify, troubleshoot, and maintain custom code that is compliant with coding standards and policies. Ensure proper version control, documentation, quality assurance, change management, software lifecycle, testing, etc. Apply best practices for security, scalability, performance, automation, and monitoring. Assist in integrating with third party applications.


Implement Technical Solutions
Write, modify, troubleshoot, and maintain custom code that is compliant with coding standards and policies. Ensure proper version control, documentation, quality assurance, change management, software lifecycle, testing, etc. Apply best practices for security, scalability, performance, automation, and monitoring. Assist in integrating with third party applications.


Provide Technical Support
Assist users with training, technical support, ad-hoc reports, and technical decisions. Establish personal rapport through excellent customer service, work quality, and communication. Maintain and further relevant skills. Serve as a system administrator as needed.


Manage Workloads
Track all work, statuses, time spent on each ticket, etc., for proper customer billing and decision support, in accordance with policies. Communicate progress, timelines, and roadblocks to stakeholders for excellent situational awareness.

FLSA Status - Scanning (Non-exempt)

Education

Required Education:

College Degree - Computer Science, College Degree - Software Engineering


Work Experience

Required Experience:

1+ years in computer programming, 1+ years in information technology, 1+ years in SQL database Preferred Experience: 1+ years in computer programming, 1+ years in information technology, 1+ years in SQL database


Physical Requirements and Skills

Communication, Database Technologies, Detail-Oriented, Flexibility, Interpersonal Relationships, Microsoft Applications, Operating Office Equipment, Professional Mentoring, Programming Languages, Self-Starter, Sitting for long periods of time


  • Mission and Purpose -Understands and implements the mission and purpose of the ministry within their workplace.
  • Character -Is authentic, fair, and honest in all interactions; shows integrity and humility; keeps confidences.
  • Ownership -Performs work efficiently and accurately; needs minimal supervision; accepts coaching and guidance.
  • Initiative -Shows interest and takes action without being prompted; is motivated and resourceful in achieving results.
  • Flexibility -Is open to change and new information; adapts behavior and work methods in response to work needs.
  • Learning -Masters new technical and business knowledge; constantly seeks self-improvement by increasing skills and abilities.
  • Team Work -Gets along well with others; actively participates on the team by sharing responsibilities and ideas.
  • Competence -Has the skills and experience required to do the job; keeps up to date on knowledge, skills, and abilities.
  • Customer Experience -Delivers great customer experiences; listens well; provides friendly and helpful assistance.
  • Attendance -Reports to work on time as scheduled.
  • Professionalism -Dresses appropriately for work; conducts themselves in a courteous, professional manner.



Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher/lower grade level based on ministry needs. An assessment may be required to be considered for this position.