Information Technology Associate Jobs in Baltimore, MD

Nature and Variety of Work Come join our team. Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

The Prince George's County Office of Information Technology is currently seeking qualified applicants to fill an IT Associate Director, (Associate Director) grade G33 position, in the Enterprise Architecture Division. About the Position This is senior-level managerial and technical work directing the County's enterprise technology infrastructure and operations. The incumbent oversees network administration, cloud-based services, telecommunications, data center operations, server and storage environments, end-user support services, and related technology platforms and services.

The incumbent is responsible for ensuring that enterprise infrastructure is secure, reliable, scalable, resilient, and aligned with organizational priorities. Work includes developing infrastructure strategies, managing technology modernization initiatives, establishing technical standards, overseeing vendors and service providers, maintaining business continuity and disaster recovery capabilities, and ensuring the availability and performance of mission-critical technology services. The incumbent exercises considerable independent judgment and serves as a senior technical advisor to the Chief Information Officer (CIO), executive leadership, County agencies, and other stakeholders.

Work is performed under the general direction of the CIO. About the Agency The Office of Information Technology (OIT) provides support for all of the agencies, departments, and branches of County government. The OIT Service Desk provides information technology support and maintenance services to Prince George's County personnel.

The Office of Information Technology is wholly dedicated to aligning technology efforts to support the strategic goals of the County. OIT will provide leadership, expertise, and resources in the ideation, development, and deployment of innovative technologies and streamlined processes to improve government efficiency, business interaction, and citizen access to government information and services. Examples of Work Directs enterprise infrastructure operations, including servers, storage, virtualization, backups, maintenance, monitoring, upgrades, and incident response, to ensure reliable and secure technology services across County environments.

Directs personnel, budgets, contracts, vendors, and operational resources to ensure accountability, effective service delivery, staff development, and continuous improvement across assigned teams. Develops enterprise infrastructure strategies, budgets, roadmaps, security and resilience plans, and advises executive leadership on technology risks, investments, performance, and operational priorities. Ensures infrastructure strategies and plans align with County priorities and approved technology standards.

Remediates security vulnerabilities and audit findings within established risk-based timeframes. Directs cloud and data center operations, modernization, migrations, lifecycle planning, and infrastructure governance to ensure secure, reliable, and compliant enterprise technology services. Directs telecommunications and unified communications services, including voice, mobile, conferencing, carrier, and connectivity systems, to ensure reliable, cost-effective, and resilient communications across County operations.

Performs other duties as assigned, consistent with the specifications for this position, including any work in OIT or for agencies or County Administration requiring OIT management involvement. Stays abreast of technology innovations and best practices. Stays informed of applicable Federal, State, and County governing policies and statutes.

Attends training and development activities to increase knowledge and competencies. Qualifications Minimum Qualifications Bachelor's Degree from an accredited college or university in Business Administration or field closely related to assignment/functional area. Five (5) years of progressively responsible experience in related functional area; with at least three (3) years of supervisory experience.

An equivalent combination of education and experience that provides the required knowledge, skills, and abilities may be considered; however, there is no substitution for the required supervisory experience. Preferred Qualifications At least seven years of progressively responsible experience managing enterprise technology infrastructure, including three years in senior management or leadership capacity. Extensive experience overseeing large-scale network, server, storage, virtualization, backup, cloud, data center, telecommunications, and unified communications environments.

Demonstrated experience developing enterprise infrastructure strategies, technology roadmaps, operating budgets, lifecycle replacement plans, and modernization initiatives. Demonstrated success maintaining the availability, reliability, security, scalability, and resilience of mission-critical technology services. Experience managing technical teams, including establishing performance expectations, evaluating performance, developing staff, and maintaining appropriate operational and on-call coverage.

Experience managing technology budgets, contracts, procurements, licenses, vendors, service providers, and service-level agreements. Demonstrated ability to assess complex technology risks and provide clear, strategic recommendations to executive leadership and non-technical stakeholders. Experience leading complex, enterprise-wide technology projects involving multiple agencies, vendors, systems, and competing operational priorities.

Experience supporting technology operations within a government, public-sector, or similarly complex and highly regulated organization. EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION. Additional Information Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position.

Offers made within this range are based on qualifications, experience, and internal equity. Tentative Interview Dates: September 14 - September 18, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: 9201 Basil Court, Ste 250, Largo, MD 20774 Conditions of Employment: Upon selection, the candidate must (where applicable): Meet all training and performance standards and demonstrate proficiency as required by the agency. Wear and use agency protective apparel and equipment in the performance of their assigned duties. Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.

Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify. INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice

Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure. Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace