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Information Technology Associate Jobs in Allen, TX

Southern Methodist University

IT Project Manager

Dallas, TX · On-site

$97K - $115K/yr

Job leveling (IT Project Manager or Senior IT Project Manager) and compensation will be determined ... Associates degree and five years of work experience is required. OR A Bachelor's degree and three ...

E Tech Group

Controls Technician

Dallas, TX

$29.75 - $39/hr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

E Tech Group

Controls Field Service Tech

Plano, TX · On-site

$28.75 - $37.75/hr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, youcan unlock your greatest potential through challenges and opportunities.

E Tech Group

Controls Field Service Tech

Plano, TX · On-site

$28.75 - $37.75/hr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

E Tech Group

Controls Field Service Tech

Plano, TX

$28.75 - $37.75/hr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and ...

E Tech Group

Controls Technician

Dallas, TX · On-site

$29.75 - $39/hr

... IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical ... As an E Tech associate, you can unlock your greatest potential through challenges and opportunities.

DuraServ Corp

IT Business Analyst

Coppell, TX · On-site

Associate or bachelor's degree, preferred. * Combined experience of 7+ years in IT business analysis with enterprise systems and reporting initiatives is desirable. * Previous experience in ...

MDAEdge

Law Firm IT Support Analyst

Dallas, TX · On-site

Required : • Associate's or Bachelor's degree preferred, or equivalent work experience. • Minimum 3 years of experience in customer-facing IT support (hardware, software, networking). • Minimum ...

TEKsystems

It Support Technician

Dallas, TX · On-site

$17 - $20/hr

Associates Degree in a technology or business related discipline and at least 2 years related ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

It Support Technician

Dallas, TX · On-site

$17 - $20/hr

... Associates Degree in a technology or business related discipline and at least 2 years related ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

Revel Staffing

IT Help Desk Specialist

Plano, TX · On-site

$80K - $110K/hr

Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related field. Experience supporting users in a healthcare, clinical, medical office, or regulated ...

Humana

Senior IT Project Manager

Dallas, TX · Hybrid

$129K - $130K/yr

The Senior IT Project Manager work assignments involve moderately complex to complex issues where ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Humana

Senior IT Project Manager

Dallas, TX · Hybrid

$129K - $130K/yr

The Senior IT Project Manager work assignments involve moderately complex to complex issues where ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Humana

Senior IT Project Manager

Dallas, TX · Hybrid

$129K - $130K/yr

The Senior IT Project Manager work assignments involve moderately complex to complex issues where ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Amazon

IT Support Associate II, OTS

Carrollton, TX · On-site

$16.50 - $21.25/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Humana Inc

Senior IT Project Manager

Dallas, TX · On-site

$104 - $143/hr

The Senior IT Project Manager work assignments involve moderately complex to complex issues where ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Perry Homes

IT Support Specialist II

Plano, TX · On-site

Associates Degree in IT-related field preferred. * Requires at least 3-5 years of relevant support role experience. * Understanding of IT Service Desk practices with strong emphasis on customer ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Allen, TX

Information Technology Associate information

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How much do information technology associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information technology associate in Allen, TX is $27.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $32.64 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Allen, TX?

The most popular types of Information Technology jobs in Allen, TX are:

What cities near Allen, TX are hiring for Information Technology Associate jobs?

Cities near Allen, TX with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,084 per year, or $27.4 per hour.

IT Manager, Applications

Cain Watters & Associates, LLC

Frisco, TX • On-site

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Summary/Objective
Reporting to Chief Information Officer, the IT Manager, Applications is responsible for leading the firm's applications support and enhancement function within the information technology department, overseeing the development, testing, implementation, maintenance, and support of software applications to ensure they meet organizational needs and operate efficiently.
Essential Functions
  1. Oversee the development, testing, and deployment of software applications to align with organizational goals and user requirements.
  2. Ensure ongoing support, troubleshooting, and maintenance of applications to optimize performance, resolve issues, and minimize downtime.
  3. Plan and manage project schedules and product enhancement roadmaps
  4. Manage and mentor a team of IT professionals, including programmers and support staff, to foster collaboration, skill development, and project/product success.
  5. Collaborate with vendors, business units, and stakeholders to select, integrate, and manage application solutions that meet business needs and promote continuous business process improvement and efficiency.
  6. Develop and execute strategies for application lifecycle management, including budgeting, resource allocation, risk mitigation, and technology upgrades to support organizational objectives.

Responsibilities & Duties
  1. Assign and track tasks for application team members to meet project/product deadlines and support needs.
  2. Develop, execute, and manage robust test planning processes.
  3. Respond to and resolve application-related issues reported by users or identified through monitoring tools.
  4. Engage with business units to gather requirements, discuss application needs, and align project/product goals.
  5. Oversee and manage ongoing application related projects and product enhancements, ensuring adherence to timelines, budgets, scope, and quality standards.
  6. Interact with applications vendors for updates, licensing, or support agreements to maintain application functionality.
  7. Lead team meetings to discuss project/product updates, prioritize tasks, and address challenges.
  8. Review and implement security protocols for applications to protect data and comply with regulations.
  9. Schedule and oversee application updates, patches, or upgrades to improve functionality and security.
  10. Address escalated user inquiries or coordinate with support teams to resolve technical issues.
  11. Track project/product and operational budgets to ensure cost-effective use of resources for application management.
  12. Research and assess new software tools or technologies to enhance application capabilities.
  13. Maintain documentation for application configurations, processes, and support procedures to ensure consistency.
  14. Organize training sessions for team members or end-users to improve application usage and technical skills.
  15. Review system performance metrics to ensure applications run smoothly and address any issues promptly.
  16. Prepare and present reports on application performance, project/product status, and IT initiatives to senior management.

This job description is not designed to cover or contain a comprehensive listing of essential functions or responsibilities that are required of the employee for this job. Essential functions and responsibilities and activities may change at any time with or without notice.
Education & Experience
Required:
  • Bachelor's degree in business and/or technology or equivalent number of years of experience
  • 5+ years of progressive experience in IT roles
  • 2+ years of experience leading or managing technical teams
  • 2+ years planning and managing IT and business projects
  • Strong experience in supporting business applications
  • Strong experience in Microsoft business applications
  • Self-motivated problem solver with a passion for learning and adopting new technologies
  • Strong ability to interpret technical documentation and apply resources to resolve complex issues
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
  • Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues
  • Proven ability to thrive in a fast-paced, dynamic environment while managing multiple priorities

Preferred:
  • Experience in financial services or a highly regulated environment
  • Experience in finance, accounting, tax, wealth advisory, etc. business applications
  • Experience leading product development or product management
  • Experience envisioning, establishing, and supporting citizen development programs

Travel
No travel is expected for this position.
Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
Position Type & Expected Hours of Work
This is a full-time, exempt position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours may be required based on business need. Some flexibility in hours is allowed based on management's approval. During the first 90 days of employment, employees are expected to work fully on-site to support training, onboarding, and integration into the team. Following successful completion of the 90-day onboarding period, employees may be eligible to work remotely up to one (1) day per week, subject to management approval and business needs.
Job Compensation & Benefits
Through our competitive compensation and benefits program, we seek to attract, retain and motivate a high-performing and increasingly diverse Associate population. Our compensation and benefit structure is comprised of many factors, including but not limited the size of our Firm, our financial position, the industry, business objectives, market salary information, benchmark pay levels and practices against the respective peer group (to ensure equal pay for equal work, with allowable pay differences based on factors not prohibited by law), and unique circumstances of the Firm that are subject to change.
Compensation
Minimum: $130,000.00 - Maximum: $140,000.00 USD
Benefits
Heavily subsidized medical insurance options
Generous employer HSA contributions
100% employer-paid Short-Term Disability, Long-Term Disability, Accident, Basic Life Insurance, and Telehealth/Virtual Urgent Care/Whole Mental Health
Dental and Vision plans
Unlimited PTO
Organization-paid holidays, including an extended Winter Break
Safe Harbor 401k Plan
Employer-paid professional dues, licenses, and renewals
Continuing Education resources
Family Planning Assistance Program and Paid Parental Leave
Subsidized fitness programs
CWA has consistently been recognized from rating services and publications such as:
INSIDE Public Accounting - Top 100 Firms (2022, 2023, 2024)
Top Workplaces - Financial Services (2024)
Top Workplaces - Culture Excellence (2024)
Accounting Today - Top Firm by AUM (2024)
USA Today - Top Workplaces (2024, 2025)
Accounting Today - Top 100 Firms (2022, 2023, 2026)
Forbes America's Best Tax & Accounting Firms (2022, 2023)
INSIDE Public Accounting - Top 100 Fastest Growing Firms (2022)
Dallas Morning News - Top Workplace (2022, 2023)
Accounting Today - Beyond Top 100: Firms to Watch (2020)
Accounting Today - Regional Leaders Top Firms (2012, 2015, 2016, 2018, 2020)
INSIDE Public Accounting - Beyond the Top 100 (2015, 2016, 2018, 2020)
INSIDE Public Accounting - Top 200 Firms (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020)
Cain Watters & Associates is committed to upholding the principles of the Equal Pay and Opportunity Act (EPOA). If you have any concerns regarding compliance with this policy, we encourage you to report them immediately by contacting HR at hr@cainwatters.com. Your concerns will be handled with the utmost confidentiality and care.

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