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Information Technology Associate Jobs in Waco, TX

Legal Monkeys

IT Support Specialist

Waco, TX · On-site

Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands-on experience. * 3-5 years of ...

Legal Monkeys

IT Support Specialist

Waco, TX · On-site

Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands-on experience. * 3-5 years of ...

Socket.dev

IT Manager , Ops Tech Solutions (OTS)

Waco, TX · On-site

$125 - $150/hr

... for all associates. * Interact with management and staff to provide technical assistance for ... IT solutions. * Establish and maintain a positive, productive relationship with operational ...

New

Amazon

IT Manager , Ops Tech Solutions (OTS)

Waco, TX · On-site

... all associates. • Interact with management and staff to provide technical assistance for ... IT solutions. • Establish and maintain a positive, productive relationship with operational ...

Tstc

IT Vendor and Contract Manager

Waco, TX · On-site

Education & Experience Minimum Qualifications Associate's degree in Business, Information Technology, Finance, Procurement, Public Administration, or a related field. Three years of experience in ...

Aspen Dental

Associate Dentist

Waco, TX · On-site

$150K - $240K/yr

... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 Survey of Dental Practice. **May vary by independently owned ...

Aspen Dental

Associate Dentist

Waco, TX

$150K - $240K/yr

This opening is for a part-time Associate dentist role in Waco, TX. Up to 4 days per week. At Aspen ... IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

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Information Technology Associate information

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$12

$26

$49

How much do information technology associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for information technology associate in Waco, TX is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $31.15 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Waco, TX?

The most popular types of Information Technology jobs in Waco, TX are:

What cities near Waco, TX are hiring for Information Technology Associate jobs?

Cities near Waco, TX with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Waco, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,481 per year, or $26.2 per hour.

IT Support Specialist

Legal Monkeys

Waco, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Join our team as an IT Support Specialist, where you'll play a key role in managing hardware and software resources and troubleshooting escalated issues across systems, integrations, and business applications. You will ensure the secure and reliable operation of technology infrastructure across our growing organization. We are seeking a detail-oriented and proactive IT professional with strong technical troubleshooting skills and the ability to support end users in a fast-paced environment.
What You'll Do
  • Provide new employee onboarding, including hardware/software provisioning, account setup, and related configuration tasks.
  • Provide training and end-user technical support on hardware, software, proprietary systems, tools, and workflows.
  • Manage employee offboarding processes, including disabling access, revoking credentials, and collecting company equipment.
  • Administer the helpdesk ticketing system, troubleshooting and resolving software and hardware-related problems; provide optimal solutions in a timely manner.
  • Manage Cybersecurity awareness training for staff.
  • Configuration of law firm software integrations and maintenance (technical setup, ongoing support of data sync, system connectivity, and troubleshooting).
  • Maintain system reporting infrastructure.
  • Coordinate IT hardware and software purchases, maintain inventory records, and stay within budget.
  • Ensure systems are secure, reliable, and compliant with HIPAA Privacy and Security Rules.
  • Maintain compliance with organizational IT policies and standards, including data security and system integrity.
  • Maintain antivirus software and endpoint protection.
  • Support vendor software, including implementation, maintenance, upgrades, and troubleshooting of applications and systems.
  • Stay up to date with advancements in technology and recommend upgrades or new solutions to improve organizational operations.
  • Provide after-hours technical support as needed.
  • Think critically through unexpected problems
  • Perform other duties as assigned.
Education & Experience:
  • Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands-on experience.
  • 3-5 years of progressive IT experience required, preferably in IT operations, or systems administration for a small to mid-sized business.
  • Experience working in or supporting compliance-driven environments, preferably with familiarity in HIPAA Privacy and Security Rule requirements.
  • Experience managing third-party software vendors.
  • Hands-on experience with custom application support.
  • Certifications such as CompTIA A+, Security+, or related credentials are preferred but not required.
Required Skills/Abilities:
  • Proficient in troubleshooting hardware and software issues across various platforms.
  • Ability to assemble and configure computer workstations and related technology equipment.
  • Knowledge of database and software integration principles.
  • Experience in implementing software solutions for process improvement.
  • Strong communication skills to assist clients and team members effectively.
  • Excellent organizational and multitasking abilities.
  • Proficient in IT asset management and documentation.
  • Strong problem-solving skills with the ability to troubleshoot unfamiliar issues and work independently in a fast-paced environment.
Salary will be dependent upon related experience and education
Benefits:
  • Paid vacation + 8 paid holidays
  • 401(k) retirement plan with 3.5% match
  • Medical, dental, vision, life, and supplemental insurance available
  • Team events and a strong office culture
Why Us?
You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. By doing so, this means more money and a faster return to a greater quality of life for clients of the firm. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them.
Our Core Values:
  • Play As A Team. By building each other up, we all get better, and - together - we get stronger.
  • Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do.
  • Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others.
  • Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less.
Thank you for considering us as a potential employer!

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