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Information Technology Assistant Jobs in Powder Springs, GA

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will ...

IT Help Desk

Atlanta, GA ยท On-site

$20/hr

IT Help Desk Analyst Location: Conyers, GA - Onsite Interview: In-person Duration: 10 Months ... standards. * Assist customers with DDS Online Services account creation/access, identity ...

Perform data maintenance and data archiving * Assist with office moves/expansions Qualifications ... Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 ...

... * Assist in the installation, configuration, and maintenance of computers, meeting rooms (Zoom ... Maintain IT asset inventory, track hardware lifecycles, and coordinate the provisioning, shipping ...

The ideal candidate will assist in resolving hardware, software, and network-related issues ... Escalate unresolved issues to senior IT staff or vendors when necessary. * Support the setup of new ...

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role ... Provide technical support and prompt troubleshooting for teachers, students, and staff. * Assist ...

We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role ... Provide technical support and prompt troubleshooting for teachers, students, and staff. * Assist ...

IT Support Tech

Marietta, GA ยท On-site

$20.50 - $28.25/hr

Self-manage in a way that allows flexibility to support multiple tasks at any given time * Assist ... IT Services team, as well as end users * End-user Account Management * Build and maintain ...

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Self-manage in a way that allows flexibility to support multiple tasks at any given time * Assist ... IT Services team, as well as end users * End-user Account Management * Build and maintain ...

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Information Technology Assistant information

See Powder Springs, GA salary details

$10

$21

$37

How much do information technology assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for information technology assistant in Powder Springs, GA is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.31 per hour, depending on experience, location, and employer.

What is the job of an information technology assistant?

As an information technology assistant, your job is to troubleshoot and repair computers for a business or government agency. IT assistants frequently install new hardware and software, configure existing systems to meet the organization's needs, return defective products to vendors, negotiate prices on new equipment, and monitor network use. You may also help prepare department budgets, replace equipment while following an upgrade schedule, and evaluate the relevance of emerging technology. When working for the government, you may be asked to participate in emergency response and remain at work in spite of evacuations. Some IT assistants are on-call for support outside of regular hours.

What are the key skills and qualifications needed to thrive as an information technology assistant, and why are they important?

To thrive as an Information Technology Assistant, you need a solid understanding of computer hardware, software troubleshooting, and network basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and basic networking tools is typically required. Strong problem-solving skills, attention to detail, and effective communication set standout candidates apart in this role. These skills are crucial for efficiently resolving technical issues, supporting organizational productivity, and ensuring smooth IT operations.

How does an information technology assistant typically collaborate with other departments within an organization?

Information Technology Assistants often work closely with various departments to resolve technical issues, set up new hardware or software, and ensure smooth operation of IT systems. They may assist in onboarding new employees by configuring workstations and user accounts, and frequently communicate with non-technical staff to troubleshoot problems or provide basic IT training. This role requires strong communication skills and the ability to translate technical concepts into easy-to-understand terms, fostering effective collaboration across teams.

What is the difference between Information Technology Assistant vs Network Technician?

AspectInformation Technology AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft Office certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentOffice settings, help desk supportData centers, network infrastructure sites
Job FocusGeneral IT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting

While both roles support IT operations, an Information Technology Assistant provides broader technical support within an organization, whereas a Network Technician specializes in network infrastructure and connectivity issues. The roles often overlap in certifications and work environments, but their primary focus differs, making each suited for specific IT career paths.

What is the easiest information technology assistant job to get?

Entry-level IT assistant positions that require basic computer skills, such as help desk support or hardware setup, are generally the easiest to obtain. These roles often require minimal certifications and focus on customer service and troubleshooting, making them accessible for beginners.

What are the most commonly searched types of Information Technology jobs in Powder Springs, GA?

The most popular types of Information Technology jobs in Powder Springs, GA are:

What job categories do people searching Information Technology Assistant jobs in Powder Springs, GA look for?

The top searched job categories for Information Technology Assistant jobs in Powder Springs, GA are:

What cities near Powder Springs, GA are hiring for Information Technology Assistant jobs?

Cities near Powder Springs, GA with the most Information Technology Assistant job openings:

Infographic showing various Information Technology Assistant job openings in Powder Springs, GA as of June 2026, with employment types broken down into 2% As Needed, 65% Full Time, 31% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

IT Service Delivery Coordinator

nLeague

Atlanta, GA โ€ข On-site

Other

Re-posted 4 days ago


Job description

IT Service Delivery Systems & Projects Coordinator

The Atlanta Public School System is seeking the services of an IT Service Delivery Systems & Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.

Atlanta Public Schoolsโ€™ Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.

The IT Service Delivery Systems & Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.

The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards. Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.

The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.

This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations. This position will work under the supervision of the IT Service Delivery team.

Adhere to established standard operating procedures through the following:

Maintain exceptional customer service posture at ALL TIMES.

Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team

Primary iiQ Management and Training Responsibilities:

  • Manage and administer iiQ system for IT Service Delivery and Student Experience Team
  • Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians
  • Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology
  • Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district
  • Monitor IT Service Delivery and Student Experience Tableau dashboards
  • Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology
  • Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management
  • Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.