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Information Desk Assistant Jobs in Springfield, VA

Virginia's Community Colleges

Office Assistant

Woodbridge, VA · On-site

$16.50 - $21.75/hr

... information desk when needed. Duties and tasks include communicating with potential faculty to ... assistant dean, and assisting the dean and associate dean with division projects. Special ...

Neighborhood Health

Dental Front Desk Representative

Fairfax, VA · On-site

$15.25 - $18.50/hr

Dental Front Desk Assistant PRIMARY FUNCTIONS: Under the supervision of the Dental Front Desk Lead ... Promoting Neighborhood Health services by consulting, gathering information, and evaluating patient ...

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office ... For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation ...

Aramark

Assistant Front Desk Manager

Potomac, MD

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office ... For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation ...

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office ... For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation ...

AXIS Management Group, LLC

Be Seen First

IT Help Desk Technician

Arlington, VA · On-site

$58K - $70K/yr

We are seeking a Tier 2 IT Help Desk Technician to provide on-site technical support for a Federal ... * Assist with configuration management, patch management, security protocols, group policy objects ...

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All JobsInformation Desk JobsInformation Desk Assistant JobsInformation Desk Assistant Jobs in Springfield, VA

Information Desk Assistant information

See Springfield, VA salary details

$10

$21

$34

How much do information desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for information desk assistant in Springfield, VA is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.09 per hour, depending on experience, location, and employer.

What does an information desk assistant do?

An Information Desk Assistant is responsible for greeting visitors, answering questions, and providing directions or information about the facility or organization. They often handle phone inquiries, assist with administrative tasks, and help ensure that guests have a positive experience. Their role may also include managing sign-in sheets, distributing materials, and supporting other staff as needed. Strong communication and customer service skills are essential for this position.

What are the key skills and qualifications needed to thrive as an information desk assistant?

To thrive as an Information Desk Assistant, you need strong customer service skills, organizational abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with office software, phone systems, and sometimes visitor management or scheduling tools is typical. Excellent interpersonal communication, problem-solving, and a friendly demeanor help you stand out in this role. These skills are crucial for providing accurate information, ensuring smooth visitor experiences, and representing the organization professionally.

What are the most common challenges faced by information desk assistants in high-traffic environments?

Information Desk Assistants in busy settings often encounter challenges such as managing a high volume of inquiries during peak times, balancing multiple tasks simultaneously, and addressing a wide range of visitor needs. Effective communication and organizational skills are essential to provide accurate information promptly and maintain a welcoming atmosphere. Additionally, Information Desk Assistants often need to collaborate closely with security, facility management, and other departments to resolve issues efficiently and ensure smooth operations.

What is the difference between Information Desk Assistant vs Receptionist?

AspectInformation Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentPublic areas, offices, hospitals, librariesFront desk, office reception, hotels, clinics
Employer & IndustryPublic institutions, healthcare, education, corporateHotels, corporate offices, healthcare facilities
Common Search & ComparisonCustomer service, information provision, visitor assistanceFront desk duties, visitor reception, scheduling

While both roles involve front-facing customer service, an Information Desk Assistant primarily provides information and assistance in public or institutional settings, whereas a Receptionist handles visitor check-ins, calls, and administrative tasks at the front desk. The roles often overlap but differ in focus and specific responsibilities.

What are the most commonly searched types of Information Desk jobs in Springfield, VA?

The most popular types of Information Desk jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Information Desk Assistant jobs?

Cities near Springfield, VA with the most Information Desk Assistant job openings:

Information Desk Assistant jobs near you
Infographic showing various Information Desk Assistant job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,287 per year, or $21.8 per hour.

Office Assistant

Virginia Department of Human Resource Management

Dumfries, VA • On-site

$16.50 - $21.75/hr

Other

Posted 5 days ago

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

832nd of 856 rated public administrative organizations

Job description

Office Assistant

The Office Assistant will provide office administration duties for the IET Associate Deans that will require completing forms, ordering supplies, assisting with collecting information for adjunct hiring folders, assisting callers, students and visitors with basic information about the department. Assist with covering the building information desk when needed.

Duties and Tasks:

  • Communicating with potential faculty to obtain hiring forms
  • Obtaining and filing end of the semester documentation submitted by faculty
  • Greeting faculty, visitors and students at the information desk
  • Assist students with searching for and enrolling in classes
  • Scheduling events for the academic dean and assistant dean, and assisting the dean and associate dean with division projects.

Minimum Qualifications:

  • Detail-oriented skills
  • Ability to multitask
  • Ability to excel in a high-volume work environment.
  • Knowledge and understanding of computer, technical and STEM skills in an educational setting
  • Ability to follow directions, manage multiple priorities while meeting deadlines
  • Excellent communication skills, both oral and written

Minimum Qualifications:

  • Customer service experience
  • Experience with computer applications such as word processing, spreadsheets, etc.
  • Administrative support experience

Additional Considerations:

  • Experience in a STEM or computer related field
  • Computer skills: presentation software
  • Experience working in or attending a community college
  • Experience in an office setting

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

What Virginia Alcoholic Beverage Control Authority employees say

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Hours and flexibility

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