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Information Booth Attendant Jobs (NOW HIRING)

Wind Creek Hospitality

Booth Attendant

Atmore, AL

$9.25 - $12/hr

The Booth Attendant administers expedient Casino valet services and guest service through ... Places employee/vehicle information in a manual format and/or computerized system * Ensures time ...

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Information Booth Attendant information

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How much do information booth attendant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for information booth attendant in the United States is $15.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.55 per hour, depending on experience, location, and employer.

What is an information booth attendant?

Information Booth Attendants are professionals who provide assistance, directions, and information to visitors at locations such as airports, malls, museums, and events. Their main responsibilities include answering questions, giving out maps or brochures, and helping people find their way or access services. They often serve as the first point of contact for guests and play a key role in ensuring a positive visitor experience. Excellent communication and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as an information booth attendant, and why are they important?

To thrive as an Information Booth Attendant, you need excellent customer service skills, basic organizational abilities, and usually a high school diploma or equivalent. Familiarity with information management systems, ticketing software, and communication devices is often required. Strong interpersonal skills, patience, and problem-solving abilities help you handle diverse inquiries and create a positive visitor experience. These qualities ensure efficient service delivery, accurate information dissemination, and high visitor satisfaction.

What are some common challenges faced by information booth attendants, and how can they be successfully managed?

Information Booth Attendants often encounter challenges such as handling high volumes of visitor inquiries during peak hours, addressing diverse questions with accuracy, and assisting individuals who may have language barriers or accessibility needs. To manage these situations, it's helpful to remain patient, develop strong communication skills, and become well-versed in the facility's services, maps, and emergency procedures. Building familiarity with frequently asked questions and collaborating closely with security, maintenance, and other staff members can also ensure smooth operations and positive visitor experiences.

What is the difference between Information Booth Attendant vs Customer Service Representative?

AspectInformation Booth AttendantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationHigh school diploma; customer service training often preferred
Work EnvironmentPublic venues like museums, events, airports, and mallsCall centers, retail stores, corporate offices
Employer & IndustryPublic sector, event management, tourismRetail, telecommunications, finance, hospitality
Search & Comparison IntentRoles focused on providing information at physical locationsRoles focused on assisting customers via various channels

While both roles involve assisting the public, an Information Booth Attendant primarily provides in-person information at specific locations like museums or airports. In contrast, a Customer Service Representative often handles inquiries through phone, email, or in-store interactions across various industries. The credentials and work environments overlap but differ mainly in the setting and communication channels used.

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What cities are hiring for Information Booth Attendant jobs?

Cities with the most Information Booth Attendant job openings:

What job categories do people searching Information Booth Attendant jobs look for?

The top searched job categories for Information Booth Attendant jobs are:

Information Booth Attendant jobs near you
Infographic showing various Information Booth Attendant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $32,486 per year, or $15.6 per hour.

Booth Attendant

Atmore, AL

Wind Creek Hospitality

6.9

Company rating: 6.9 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

83rd of 164 rated casinos

Recommended by parents

Respectful managers

Uninterrupted breaks

Learn more about Wind Creek Hospitalityexternal

$9.25 - $12/hr

Full-time

Re-posted 21 days ago

Job description

Description

Job Overview:

The Booth Attendant administers expedient Casino valet services and guest service through organization, documentation, and the use of manual and computerized valet systems.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Projects a positive image
  • Greets and acknowledges all guests upon arrival and departure
  • Enters proper data into the Valet parking system (CVPS) accurately and efficiently
  • Processes vehicle keys according to company guidelines
  • Obtains keys from attendants, documents, and places keys on ‘key board’ in the appropriate location
  • Ensures documentation of all vehicles is in correct format and completed by the valet attendants
  • Places employee/vehicle information in a manual format and/or computerized system
  • Ensures time between key issuance and vehicle return are within established time standards
  • Calculates parking charges and collects fees from guests
  • Facilitates Bell and Valet team member requests
  • Assists on the front drive and/or parking and retrieving vehicles as needed
  • Keeps valet area clean and properly supplied
  • Calculates fees for electric scooters and fees from guests as required
  • Executes required guest service standards to make guests feel welcome and important
  • Resolves guest issues and disputes
  • Disseminates information to guests regarding the property, hotel, promotions, etc.
  • Reduces claims by strict adherence to departmental policies & procedures
  • Performs other duties as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • Outgoing, friendly, helpful personality and a positive attitude- required
  • Good writing and verbal communication skills required a skills test will be administered and candidate must achieve at least 70% skills pass rate- required
  • Experience in customer relations- preferred
  • Must successfully pass job interview, including a guest service audition
  • Successfully meet the standards set by an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful personality and positive attitude
  • Must be able to lift and carry up to fifty (50) pounds
  • Must have and maintain valid state-issued operator driver’s license
  • Must be able to successfully pass a MVR (motor vehicle report) check
  • Any DUI conviction within the last three (3) years will disqualify any applicant
  • Good writing and verbal communication skills necessary                                                                                 
  • Must be able to stand, walk, or run for entire shift
  • Must be able to run to retrieve vehicles and run to valet booth after parking vehicles during the entire shift
  • Must be able to endure outside elements/conditions – heat, cold, wind, rain, etc.
  • Must be able to work effectively in a fast paced, high volume environment
  • Must be able to operate standard office equipment – phones, computers, etc.
  • Must be in good physical condition and able to pass a physical fitness test if administered
  • Must have willingness and ability to work in a smoke/secondary smoke environment
  • Willing to work odd and irregular hours including nights, weekends, and holidays
  • Willing to travel and participate in training as recommended or required
  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

 Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

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