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Information Associate Jobs in Arkansas (NOW HIRING)

... • Associates or Bachelors in related field • CompTIA A+ Certification • Experience with ... information, marital status, parental status, pregnancy, or any other status protected by law.

The IT Business Partner helps business leaders navigate IT services, connect with the appropriate ... the organization, from frontline associates to executive leadership. * Strong listening ...

The IT Business Partner helps business leaders navigate IT services, connect with the appropriate ... the organization, from frontline associates to executive leadership. * Strong listening ...

The IT Business Partner helps business leaders navigate IT services, connect with the appropriate ... the organization, from frontline associates to executive leadership. * Strong listening ...

The IT Business Partner helps business leaders navigate IT services, connect with the appropriate ... the organization, from frontline associates to executive leadership. * Strong listening ...

The IT Business Partner helps business leaders navigate IT services, connect with the appropriate ... the organization, from frontline associates to executive leadership. * Strong listening ...

IT Business Partner

Little Rock, AR · On-site

$100 - $150/hr

The IT Business Partner helps business leaders navigate IT services, connect with the appropriate ... the organization, from frontline associates to executive leadership. * Strong listening ...

Associate degree in IT, Computer Science, or equivalent experience. * Experience in the healthcare industry is a strong plus. * Relevant IT certifications (A+, Network+, CCNA, MCSA, etc.) are desired.

Preferred:  Associate degree or two years of experience in a small to medium sized business IT environment. Job Type & Location This is a Contract position based out of Bentonville, AR. Pay and ...

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Associate's or bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field; relevant certifications or equivalent practical experience may be substituted.

Posted today

Preferred:  Associate degree or two years of experience in a small to medium sized business IT environment. Job Type & Location This is a Contract position based out of Bentonville, AR. Pay and ...

Showing results 21-40

Information Associate information

See Arkansas salary details

$11

$24

$45

How much do information associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for information associate in Arkansas is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $29.04 per hour, depending on experience, location, and employer.

What is the difference between Information Associate vs Data Analyst?

AspectInformation AssociateData Analyst
Required CredentialsAssociate's degree or relevant certificationsBachelor's degree in data science, statistics, or related field
Work EnvironmentOffice settings, libraries, or information centersOffice environments, often with data analysis software
Employer & Industry UsageLibraries, government agencies, corporate info centersFinance, marketing, healthcare, tech industries
Common Search & ComparisonFocuses on information management and retrievalFocuses on analyzing data to inform decisions

While both roles involve working with information, an Information Associate primarily manages and retrieves information within organizations, whereas a Data Analyst interprets data to support business decisions. The roles often overlap in skills like data handling and reporting but differ in scope and industry focus.

What are the most commonly searched types of Information jobs in Arkansas?

The most popular types of Information jobs in Arkansas are:

What cities in Arkansas are hiring for Information Associate jobs?

Cities in Arkansas with the most Information Associate job openings:

Infographic showing various Information Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,746 per year, or $24.4 per hour.

Factory IT Tech (Kimberling)

Mars, Incorporated

Fort Smith, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Mars Inc. rating

7.7

Company rating: 7.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

126th of 444 rated food and drinks producers


Job description

Job Description:
Job Title: Factory IT & OT Support Technician
Segment: Mars Pet Nutrition North America (PNNA)
Location: Fort Smith / Russellville Arkansas (Supply Division)
Position Type: Full-Time / Day Shift
8am - 4:30pm

About Mars Pet Nutrition
At Mars Pet Nutrition, we are a global family of over 23,000 Associates dedicated to one shared purpose: A Better World for Pets™. For over 80 years, our trusted and beloved brands-including PEDIGREE®, WHISKAS®, ROYAL CANIN®, SHEBA®, and IAMS®-have kept pets happy, healthy, and thriving.
Our supply chain operates at the absolute cutting edge of manufacturing technology. As a Factory IT & OT Support Technician, you won't just be managing servers and networks; you will be the digital guardian of the manufacturing lines that feed millions of pets daily. If you are passionate about cybersecurity, automation (OT), industrial networking, and driving continuous improvement in a fast-paced environment, your next career chapter starts here.
Role Purpose & Overview
The Factory IT & OT Support Technician is the primary on-site expert driving the delivery, reliability, and security of our manufacturing Operational Technology (OT) and Information Technology (IT) services. In this critical role, you will be the first point of contact for production-critical IT/OT applications and infrastructure, ensuring strict compliance with global Mars cybersecurity and technical standards. You will lead the strategy for Asset Health Checks, coordinate on-site digital infrastructure projects, support our advanced Manufacturing Execution Systems (MES), and champion continuous improvement to prevent downtime.
Key Responsibilities
  • Cyber Security & Infrastructure Guardianship
  • Local Network Administration: Serve as the on-site Network Administrator, ensuring absolute secure access control and proactive threat mitigation.
  • Standards Adherence: Deploy remediation solutions to address risks and maintain global cybersecurity standards.
  • Proactive Maintenance: Schedule, complete, and verify vital network processes, including backups, system patching, and antivirus updates across all factory IT/OT assets.
  • Business Continuity: Prepare, test, and maintain emergency procedures and business continuity plans (site "crisis tool kits") to guarantee rapid recovery in the event of an outage.
  • Lifecycle Management: Manage the full lifecycle, inventory, auditing, and procurement of IT infrastructure components, maintaining standard spare-part levels to eliminate operational bottlenecks.
  • Delivery of Factory IT/OT Services & MES Support
  • Systems Expertise: Serve as the site's primary functional expert for all local factory applications and the core Manufacturing Execution System (MES).
  • Cross-Functional Collaboration: Partner closely with site Associates in Engineering, Operations, Maintenance, Quality, and global Mars IT (MGS) to rapidly diagnose, characterize, and resolve system issues.
  • Ticketing & Analytics: Manage and resolve support requests using our global ticketing system, utilizing KPIs and performance dashboards to track support efficiency and drive continuous improvement.
  • Identity Management: Govern consistent, highly secure user account management (such as Alero/Domain access control) aligned with global security policies.
  • Project Ownership & Strategic Planning
  • Masterplan Execution: Own the Site IT/OT Infrastructure Masterplan, aligning local hardware and software lifecycles with regional long-term capital plans.
  • Project Delivery: Act as Project Manager and Technical Lead for the deployment, installation, and commissioning of new site-level IT/OT infrastructure projects (managing project budgets up to $200K).
  • Stakeholder Engagement: Communicate changes, updates, and strategic plans clearly to site leadership teams (Quality, Production, Maintenance, and Engineering) and external vendors.
  • Safety, Compliance, & Contractor Coordination
  • Contractor Oversight: Supervise and manage external IT/OT technical contractors (managing contractor budgets of ~$50K), ensuring full induction compliance and strict adherence to Mars Safety and Food Safety standards.
  • Operational Excellence: Drive site-wide compliance with regulatory requirements, food safety standards, and global corporate engineering guidelines.

Military & Veteran Friendly - We Want Your Skills!
At Mars, we highly value the disciplined leadership, process execution, and technical adaptability of military veterans. The high-pressure environments, technical rigor, and mission-critical focus of military operations translate perfectly to our advanced manufacturing floors.
If you have held any of the following military roles (or similar technical/operational specialties), we strongly encourage you to apply:
  • U.S. Army: Signal Corps (25 Series - e.g., 25B, 25N, 25S), Cyber Network Defender (17C), Avionics/Electronics Mechanics.
  • US. Navy: Information Systems Technician (IT), Electronics Technician (ET), Fire Controlman (FC), Aviation Electronics Technician (AT).
  • U.S. Marine Corps: Communications (06xx Series - e.g., 0629, 0639, 0679), Cyber Security Technicians.
  • U.S. Air Force: Cyber Systems Operations (3D0X2), Cyber Network Systems (3D1X2), Client Systems (3D1X1), RF Transmission Systems.
  • U.S. Coast Guard: Information Systems Technician (IT), Electronics Technician (ET).

Why Your Military Background Makes You a Great Fit:
  • Systems Under Pressure: Your experience managing communication arrays, command networks, or electrical systems during high-stakes training or deployments matches our need for factory-floor disaster recovery and business continuity.
  • Disciplined Compliance: Transitioning from strict military safety and operational protocols makes managing Mars Quality and Food Safety compliance second nature to you.
  • Leadership & Initiative: Even as an individual contributor, your ability to manage project teams of up to 5 people, oversee external contractors, and maintain accountability without direct supervision mirrors the B4 leadership profile.
Hiring Qualifications & Specifications
Minimum Required Qualifications:
  • Education: Associate's/2-year Technical Degree or professional Certificate in Engineering, Information Technology, Computer Science, or IT/OT Professional Studies (or equivalent military training/experience).
  • Experience: 3+ years of progressive hands-on experience supporting IT and OT infrastructure in an industrial, manufacturing, or mission-critical environment.
  • Communication: Professional fluency in English with exceptional written and verbal communication skills; ability to explain complex technical issues to non-technical operators.

Technical Skills & Professional Competency:
  • Core competency in Server Administration and Virtual Infrastructure Administration (VMware, Hyper-V, or similar).
  • Strong knowledge of IT/OT Architecture, industrial networking protocols, and cybersecurity practices.
  • Practical understanding of relational databases and basic SQL database administration knowledge.
  • Proficiency with data analysis tools, including Microsoft Excel (VBA/macros knowledge).
  • Proven organizational and project management capability (budget coordination, vendor oversight, timeline management).

Key Leadership Competencies:
  • Manages Complexity: Makes sense of high-volume, complex, and sometimes contradictory information to solve problems effectively.
  • Communicates Effectively: Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Collaborates: Builds partnerships and works collaboratively with others across organizational boundaries to meet shared objectives.
  • Plans & Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.

What We Offer
  • Competitive Compensation: Base pay aligned with job level B4, plus eligibility for an annual performance-based bonus.
  • Comprehensive Benefits on Day One: World-class medical, dental, and vision insurance.
  • Future-Proof Retirement: Generous 401(k) plan with a robust company match.
  • Work-Life Balance: Generous Paid Time Off (PTO) and paid holidays.
  • Family Support: Up to 18 weeks of fully paid Parental/Maternity Leave.
  • Life at Mars: Access to dog-friendly site offices and associate product discounts.
  • Professional Growth: Dedicated training budgets, support for continuing education, and customized lateral or vertical career path planning.

Mars, Incorporated and its affiliates are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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