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Information Assistant Jobs in Raleigh, NC (NOW HIRING)

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Information Assistant information

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$8

$20

$45

How much do information assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for information assistant in Raleigh, NC is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.97 per hour, depending on experience, location, and employer.

What is an information assistant?

Information Assistants are professionals who help individuals access, locate, and use information resources in settings such as libraries, educational institutions, or information centers. They assist with inquiries, guide users to appropriate materials, maintain information databases, and support administrative tasks related to information management. Their role requires strong communication, organizational, and customer service skills, as well as familiarity with information technology systems. Information Assistants play a crucial part in ensuring that patrons or staff can efficiently find and use the information they need.

What are some common challenges information assistants face when managing multiple information requests simultaneously?

Information Assistants often handle a high volume of inquiries from different stakeholders, which can make prioritizing tasks challenging. Balancing the need for accuracy with quick response times is essential, especially when requests are complex or require coordination with other departments. Developing strong organizational and communication skills helps manage these demands effectively and ensures that all queries are addressed in a timely manner.

What are the key skills and qualifications needed to thrive as an information assistant, and why are they important?

To thrive as an Information Assistant, you typically need strong organizational skills, attention to detail, and proficiency in information management, often supported by a degree or coursework in library science or a related field. Familiarity with library databases, cataloging systems, and office software such as Microsoft Office is commonly required. Excellent communication, customer service, and problem-solving skills help you effectively assist users and manage inquiries. These skills ensure efficient information retrieval, high-quality user support, and smooth daily operations in information-centric environments.

What is the difference between Information Assistant vs Library Assistant?

AspectInformation AssistantLibrary Assistant
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; some positions may require library science coursework
Work EnvironmentOffices, information centers, or corporate settingsLibraries, educational institutions, public or academic libraries
Employer & Industry UsageGovernment agencies, corporations, non-profitsPublic, academic, or special libraries
Common Search & ComparisonOften compared for roles involving information management and customer serviceRelated roles in library settings focusing on cataloging and assisting patrons

The main difference between an Information Assistant and a Library Assistant lies in their work environment and specific duties. Information Assistants typically work in corporate or government settings handling data and customer inquiries, while Library Assistants focus on managing library resources and assisting library visitors. Both roles require similar educational backgrounds but serve different industries and functions.

What are the duties of an information assistant?

An information assistant is responsible for providing accurate information to clients or the public, often through answering questions, managing records, and assisting with data entry. They may also help organize resources, operate information systems, and support staff in administrative tasks, often requiring good communication skills and familiarity with relevant software. The role typically involves working in libraries, information centers, or customer service environments.

What are the most commonly searched types of Information jobs in Raleigh, NC?

The most popular types of Information jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Information Assistant jobs?

Cities near Raleigh, NC with the most Information Assistant job openings:

Information Assistant jobs near you
Infographic showing various Information Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,262 per year, or $20.8 per hour.

Medical Assistant II Certified - GI Multispecialty Surgery Clinic

UNC HEALTH

Chapel Hill, NC • On-site

$18.84 - $26.77/hr

Full-time

Re-posted 22 days ago

Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
Summary:
Looking for a rewarding career with a great team and outstanding work-life balance? Join the UNC Health Multispecialty Surgery Clinic as a Certified Medical Assistant II and play an essential role in delivering exceptional patient care in a collaborative surgical specialty practice.
In this role, you'll work directly with patients and providers, assist with minor procedures, support clinic operations, and help create an outstanding patient experience from start to finish. The clinic operates Monday through Friday, 8:00 AM to 5:00 PM, with no weekends.
Why You'll Love This Role
  • Monday-Friday schedule, 8 AM-5 PM
  • No weekends or holidays
  • Supportive, team-oriented environment
  • Hands-on patient care and procedural experience
  • Opportunities for professional growth within UNC Health

What You'll Do
  • Room patients and obtain clinical information
  • Assist providers with exams and minor procedures
  • Document patient information in the electronic medical record
  • Deliver exceptional customer service and compassionate patient care

If you're a motivated CMA who enjoys working closely with patients and being part of a high-performing healthcare team, we'd love to hear from you.
Responsibilities:
1. Performs rooming and/or intake process, collecting and data, including vital signs, height, weight, and data related to patient's reason for visit.
2. Collects patient and family data, including medical and social history.
3. Reviews patient's current medication list, allergies and preferred pharmacy.
4. Assists the provider as directed, during treatments, examinations and procedures.
5. Collects specimens and performs phlebotomy.
6. Administers medications under the direction of a provider.
7. Performs tests, for examples EKG, eye exams, under the direction of a provider.
8. Reviews the patient record to determine whether patient requires any routine health screenings.
9. Ensures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure.
10. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed.
11. Prepares, cleans, stocks and maintains exam and treatment rooms.
12. Cleans and sterilizes instruments.
13. Assists with patient registration, check in/check out, appointment scheduling, and scheduling of tests and treatments, and referrals.
14. Answers clinic telephone and assists in-basket under the direction of a provider or nurse.
15. Assists in emergency situations as directed by a provider or nurse.
16. Additional Essential Responsibilities of a Certified Medical Assistant II may include: -Precepts new medical assistant/credentialed medical assistant hires and medical assistant externs-Trains other medical assistants in clinic procedures-Assists the physician with maintaining preventive health measures for a panel of patients.-Performs clinic based quality or safety role (ex. clinic safety coordinator, maintains immunization or medication registry, performs medication, or other required audits) -Manages clinic supply ordering
Other Information
Other information:
Education Requirements:
• None required as long as other position qualifications are met.
• Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.
Licensure/Certification Requirements:
• Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
• Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.
Professional Experience Requirements:
• Possess at least one year of full-time experience as a Medical Assistant, Certified.
• Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview.
Knowledge/Skills/and Abilities Requirements:
• Ability to perform the essential functions of the position as outlined above.
• Demonstrated effective communication and interpersonal skills.
• Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
• Ability to use a computer to document required information into the electronic medical record.
Job Details
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH GI Multispecialty Surgery Clinic
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.84 - $26.77 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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