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Informatics Associate Jobs in Arizona (NOW HIRING)

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Information Technology, Business Informatics, Data Analytics, Computer Science, or a related field ... associate, bachelor's, master's or JD/PhD program. Technical Skills * Confident working with data ...

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Informatics Associate information

See Arizona salary details

$39.6K

$91.7K

$155.2K

How much do informatics associate jobs pay per year?

As of Sep 13, 2026, the average yearly pay for informatics associate in Arizona is $91,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $114,200.00 per year, depending on experience, location, and employer.

What is an informatics associate?

An Informatics Associate is a professional who supports the management, analysis, and interpretation of data within organizations, often in healthcare, research, or IT settings. They help design and maintain databases, ensure data quality, and assist with the use of information systems to improve decision-making. Informatics Associates often collaborate with IT staff, researchers, and other stakeholders to implement data-driven solutions that enhance efficiency and outcomes. Their role may involve data entry, report generation, and troubleshooting issues with data systems.

What are the key skills and qualifications needed to thrive as an informatics associate?

To thrive as an Informatics Associate, you need a solid understanding of data analysis, information management, and database concepts, typically supported by a degree in informatics, computer science, or a related field. Familiarity with data visualization tools, SQL, EHR systems, and possibly certifications like Certified Health Data Analyst (CHDA) is highly valuable. Strong analytical thinking, attention to detail, and effective communication skills set outstanding candidates apart. These competencies are crucial for ensuring accurate data management, supporting informed decision-making, and facilitating collaboration across teams.

What are some common challenges faced by informatics associates when working with interdisciplinary teams?

Informatics Associates often collaborate with professionals from diverse backgrounds such as IT, clinical staff, and data analysts. One common challenge is bridging the communication gap between technical and non-technical team members, as each group may use different terminology and have varying priorities. Additionally, aligning data standards and workflows across departments can be complex and requires strong problem-solving and negotiation skills. Developing an understanding of both the technical aspects and the practical needs of end-users is crucial for ensuring successful project outcomes.

What is the difference between Informatics Associate vs Data Analyst?

AspectInformatics AssociateData Analyst
Required CredentialsBachelor's degree in health informatics, computer science, or related fieldBachelor's degree in statistics, mathematics, or related field
Work EnvironmentHealthcare settings, hospitals, clinicsBusiness, finance, healthcare, research
Employer & Industry UsageHealthcare providers, health IT companiesCorporations, research institutions, healthcare organizations
Common Search & ComparisonYesYes

The main difference between an Informatics Associate and a Data Analyst lies in their focus areas. Informatics Associates primarily work within healthcare settings, managing health data and supporting clinical workflows, while Data Analysts analyze data across various industries to inform business decisions. Both roles require similar educational backgrounds but serve distinct functions within their respective environments.

What are the most commonly searched types of Informatics jobs in Arizona?

The most popular types of Informatics jobs in Arizona are:

Informatics Associate jobs near you
Infographic showing various Informatics Associate job openings in Arizona as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $91,706 per year, or $44.1 per hour.

IT Support and EMR Analyst

Phoenix, AZ • On-site

Foothills Neurology PC
See more jobs at Foothills Neurology PCexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Provide Tier 1 and Tier 2 support for end-users, troubleshooting hardware, software, and peripherals across multiple clinic locations.

  • Manage AthenaOne EHR/PM system support, including user provisioning, configuring workflows, troubleshooting issues, and supporting integrations.

  • Develop training materials, conduct end-user training sessions, and assist with optimizing AthenaOne workflows and operational processes.

Job description

Description:


Location: Phoenix, Arizona
Department: Information Technology
Reports To: IT Manager 

Position Summary 

The IT Support & EMR Analyst serves as the primary point of contact for end-user technology support while also acting as the organization's AthenaOne subject matter expert. This role provides desktop, help desk, hardware, software, and Microsoft 365 support while maintaining and optimizing AthenaOne workflows, integrations, user access, training, and operational processes. The ideal candidate possesses strong customer service skills, healthcare IT experience, and a working knowledge of AthenaOne EHR/PM functionality. 

Essential Duties and Responsibilities 

End User & Desktop Support (50%) 

  • Provide Tier 1 and Tier 2 support for approximately 175+ users across multiple clinic locations. 
  • Troubleshoot Windows workstations, laptops, printers, scanners, mobile devices, and peripherals. 
  • Manage user accounts in Microsoft 365, Active Directory, and related systems. 
  • Deploy, configure, and maintain desktops, laptops, and clinical workstations. 
  • Support network connectivity, wireless access, VPN connectivity, and remote users. 
  • Maintain IT asset inventory and lifecycle management. 
  • Document incidents, service requests, and resolutions within the ticketing system. 
  • Assist with onboarding and offboarding activities. 
  • Coordinate with vendors and third-party support providers as necessary. 

AthenaOne Administration & Support (50%) 

  • Serve as the primary AthenaOne support resource for providers and staff. 
  • Manage user provisioning, security roles, permissions, and department setup. 
  • Configure and maintain AthenaOne templates, order sets, schedules, and workflows. 
  • Troubleshoot AthenaOne issues involving scheduling, registration, billing, claims, patient portal, and clinical workflows. 
  • Support AthenaOne integrations and interfaces. 
  • Coordinate upgrades, testing, and new feature deployments. 
  • Analyze workflow inefficiencies and recommend process improvements. 
  • Develop training materials and conduct end-user training sessions. 
  • Generate operational and clinical reports as requested. 
  • Partner with clinical, billing, and operational leadership to optimize AthenaOne utilization and performance. 

Qualifications 

Required 

  • Associate degree in Information Technology, Healthcare Informatics, Computer Science, or related field. 
  • 3+ years of desktop support/help desk experience. 
  • 2+ years supporting AthenaOne, Athenahealth, or comparable EHR platforms. 
  • Strong knowledge of: 
  • Windows 11 
  • Microsoft 365 
  • Active Directory 
  • Azure/Microsoft Entra ID 
  • Basic networking concepts 
  • Printers and scanning technologies 
  • Excellent customer service and communication skills. 
  • Ability to support multiple priorities in a fast-paced healthcare environment. 

Preferred 

  • AthenaOne implementation or optimization experience. 
  • Healthcare IT experience in ambulatory or specialty practices. 
  • Experience with Microsoft 365. 
  • Experience supporting medical devices and clinical workflows. 
  • CompTIA A+, Network+, or similar certifications. 
  • Athenahealth training or certification experience. 


About Us: 

Foothills Neurology is a busy neurology practice with locations throughout the valley.  with benefits. Workdays are Monday - Friday and hours are generally 8am - 5pm. 

As we work together to put the needs of the patient first, we are also dedicated to our employees, providing benefit plans to take care of you and your family, now and in the future. You can thrive in an environment that is fun and provides the resources you need to succeed. 

Benefits: 

  • 401(k) matching 
  • Dental insurance 
  • Health insurance 
  • Vision insurance 
  • Paid time off 
  • Seven paid holidays 
  • Continuing Education 
Requirements:

  Technical Skills 

  • AthenaOne EHR/PM 
  • Microsoft 365 Administration 
  • Windows 11 
  • Active Directory / Entra ID 
  • Remote support tools 
  • Basic TCP/IP networking 
  • VPN technologies 
  • Printer and scanner support 
  • IT ticketing systems 

Physical Requirements 

  • Ability to travel between clinic locations. 
  • Ability to lift and move equipment up to 40 pounds. 
  • Occasional after-hours support for maintenance and upgrades.