The Network Intern - Firewall Technician provides administrative, coordination, documentation, and entry-level technical support to the Network and Security teams in support of the Firewall Rule Committee (FRC) process. This position offers hands-on exposure to enterprise networking, firewall governance, cybersecurity operations, change management, and IT service delivery within a large statewide network environment. The intern will assist with firewall rules analysis, tracking firewall requests, preparing committee materials, documenting decisions, maintaining records, and supporting process real-world technical experience in a controlled and low-risk environment while supporting operational efficiency and workforce development.
Essential Duties:
Assist with tracking and coordinating firewall rule requests through the review and approval process.
Review requests for completeness, maintain status records, and document committee decisions and follow-up actions.
Support weekly Firewall Rule Committee meetings and communicate with requesters regarding needed information or approvals.
Gain hands-on exposure to enterprise firewall operations, network security concepts, and change management processes.
Review firewall rules and configurations under supervision using authorized read-only access.
Shadow network and security engineers and participate in training related to networking and cybersecurity operations.
Prepare meeting materials, maintain tracking logs, and document action items and decisions.
Assist with development and maintenance of Firewall Rule Committee procedures, documentation, and reference materials.
Generate status reports, maintain records, and support process improvement initiatives.
Other duties as assigned.
Minimum Qualifications:Education:
Must be a student in high school or other educational institution or accepted into a college, university or educational institution.
Other Conditions:
Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.
Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.
Preferred Qualifications:Competencies:
Research and analysis methodologies
Maintaining effective working relationships with others
Collecting, sorting and compiling data
Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency
Using standard office equipment
Using computers, applicable programs, applications, and systems
Maintaining a safe and effective working relationship with others
Follow verbal and written instructions
Follow applicable safety standards, practices and procedures
Protects sensitive and confidential information
Physical Requirements and Working Conditions:
Subject to environmental conditions; protection from weather but not temperature changes
Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
Sitting - prolonged periods of time
Standing-prolonged periods of time
Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:
Please read the Standard Conditions of Employment (TxDOT) for all positions.