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Inflight Service Manager Jobs in Austin, TX (NOW HIRING)

Technical Support Engineer I

Austin, TX · On-site +1

$60K - $82K/yr

... inflight mobile applications, weather solutions, and other flight-critical technologies. In this ... Perform server health checks and process or service restarts as part of proactive activities ...

New

Inflight Service Manager information

See Austin, TX salary details

$32.7K

$69.4K

$117.5K

How much do inflight service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for inflight service manager in Austin, TX is $69,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $79,800.00 per year, depending on experience, location, and employer.

What is an inflight service manager?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.

How does an inflight service manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What are the key skills and qualifications needed to thrive as an inflight service manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How to become an inflight service manager?

To become an inflight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Relevant experience in customer service or flight attendant roles is often required, along with strong leadership, communication, and problem-solving skills. Certifications such as first aid or safety training can be beneficial, and knowledge of airline operations and regulations is important for career advancement.

What is the qualification for inflight service manager?

Inflight Service Managers typically require a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Prior experience in customer service or airline operations is often necessary, along with strong communication, leadership, and problem-solving skills. Certification in first aid or safety procedures can also be beneficial.

What are popular job titles related to Inflight Service Manager jobs in Austin, TX?

For Inflight Service Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Inflight Service Manager jobs in Austin, TX look for?

The top searched job categories for Inflight Service Manager jobs in Austin, TX are:

Energy Projects Manager, AWS Energy Team

Austin, TX • On-site


Amazon
IT Services • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 7,128 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Good employer

Recommended by students

Paid breaks


Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon is looking for a results-oriented individual to join the AWS Energy Team. In this role, you will support AWS's infrastructure expansion by leading energy projects with electric utilities and energy companies across AWS regions. This role will collaborate with internal and external stakeholders to grow AWS's diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER Central. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the power infrastructure to serve AWS data centers, including but not limited to managing the utility or power provider, EPC vendor and/or Owners Engineer to meet AWS' needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results.
The ideal candidate will possess a strong energy background and a proven track record of developing and delivering innovative energy projects, including the construction and commissioning of power generation plants, energy storage, and electric infrastructure. The candidate will have experience working with regulated electric utilities to develop, contract, and deliver medium and high voltage power infrastructure, related tariffs and agreements, as well as determining requirements for systems including power generation solutions. The right candidate will have a demonstrated ability to think strategically about business, operations, and technical challenges, with the skill set to drive tactical execution of project schedules, contracts, initiatives, and team goals. By establishing and growing business and technical relationships, and managing day-to-day interactions with these partners, you will be responsible for ensuring the energy requirements needed to support AWS's global infrastructure expansion are met.
This role requires some domestic travel (less than 20%).
Key job responsibilities
• Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight power generation and medium/high voltage power infrastructure projects.
• Manage capital budgets for power infrastructure and energy projects.
• Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion.
• Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply.
• Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.
A day in the life
Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs.
Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
PREFERRED QUALIFICATIONS
- Bachelor's degree in electrical engineering or equivalent
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage
- Experience in data centers, infrastructure service providers, or related technology companies
- Experience delivering results for large, cross-functional initiatives/projects, or experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
- Experience evaluating and implementing innovative infrastructure and operational strategies within the energy sector, such as power generation, energy storage, demand response, etc.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 127,100.00 - 171,900.00 USD annually
USA, VA, Arlington - 127,100.00 - 171,900.00 USD annually
USA, WA, Seattle - 127,100.00 - 171,900.00 USD annually

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

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