Onboard Services (OBS) - Optimizing process, supply, and inventory of inflight products and services * In-Flight Services (IFS) - Enhancing customer onboard experience and catering operations and ...
Onboard Services (OBS) - Optimizing process, supply, and inventory of inflight products and services * In-Flight Services (IFS) - Enhancing customer onboard experience and catering operations and ...
Customer Service Representatives (REQ# 42689)
Atlanta, GA · On-site
$15.50 - $21/hr
This role supports Delta's Inflight Services team by serving as a primary point of contact for ... We connect skilled professionals with contract, direct-hire and long-term career opportunities ...
Customer Service Representatives (REQ# 42689)
Atlanta, GA · On-site
$15.50 - $21/hr
This role supports Delta's Inflight Services team by serving as a primary point of contact for ... We connect skilled professionals with contract, direct-hire and long-term career opportunities ...
Customer Service Representatives
Atlanta, GA · On-site
$15.50 - $21/hr
This role supports Delta's Inflight Services team by serving as a primary point of contact for ... We connect skilled professionals with contract, direct-hire and long-term career opportunities ...
New
Customer Service Representatives
Atlanta, GA · On-site
$15.50 - $21/hr
This role supports Delta's Inflight Services team by serving as a primary point of contact for ... We connect skilled professionals with contract, direct-hire and long-term career opportunities ...
New
Media Planner
Atlanta, GA · On-site
$60K - $80K/yr
Monitor campaign performance, support inflight optimizations, and help establish benchmarks and ... Work closely with the Supervisor & Account Media Director (AMD) on insights, reporting, and ...
Media Planner
Atlanta, GA · On-site
$60K - $80K/yr
Monitor campaign performance, support inflight optimizations, and help establish benchmarks and ... Work closely with the Supervisor & Account Media Director (AMD) on insights, reporting, and ...
Media Planner
Atlanta, GA · On-site
$60K - $80K/yr
Monitor campaign performance, support inflight optimizations, and help establish benchmarks and ... Work closely with the Supervisor & Account Media Director (AMD) on insights, reporting, and ...
Media Planner
Atlanta, GA · On-site
$60K - $80K/yr
Monitor campaign performance, support inflight optimizations, and help establish benchmarks and ... Work closely with the Supervisor & Account Media Director (AMD) on insights, reporting, and ...
Inflight Director information
What are the key skills and qualifications needed to thrive in the Inflight Director position, and why are they important?
To thrive as an Inflight Director, you need extensive experience in airline operations, emergency procedures, and hospitality management, often supported by advanced training in aviation and relevant certifications such as a Cabin Crew Attestation. Familiarity with airline management systems, safety protocols, and crew scheduling tools is typically required. Exceptional leadership, conflict resolution, and customer service skills set candidates apart in this role. These capabilities are crucial for ensuring passenger safety, regulatory compliance, and a smooth, high-quality inflight experience for both crew and guests.
What does an Inflight Director do?
An Inflight Director oversees all aspects of an airline's in-flight services, ensuring a high standard of safety, service, and compliance with regulations. They manage cabin crew operations, develop training programs, and implement policies to enhance passenger experience. Additionally, they coordinate with other airline departments to maintain operational efficiency and handle any in-flight service challenges.
What are some of the most common challenges faced by Inflight Directors, and how are they addressed on the job?
Inflight Directors often encounter challenges such as managing diverse cabin crews, handling in-the-moment customer service issues, and ensuring strict adherence to safety regulations while in-flight. These professionals are trained to respond calmly and decisively to unexpected situations, such as medical emergencies, disruptive passengers, or schedule disruptions, by drawing on established airline protocols and their leadership experience. Teamwork and clear communication with both cabin crew and the flight deck are fundamental in overcoming these challenges. Ongoing training and strong support from ground-based operational teams also help Inflight Directors stay prepared and effective in their roles.
Co-op, Operations Analytics - Data Strategy and Enablement (Fall 2026)
Atlanta, GA
Other
Posted 20 days ago
Delta Air Lines rating
8.0
Based on 315 frontline employees who took The Breakroom Quiz
6th of 26 rated airlines
Job description
The Operations Data Strategy & Enablement (ODSE) team is seeking highly motivated and curious individuals who are excited to leverage data to improve the operations.
ODSE enables the Operations Analytics organization by providing a unified, modern data foundation that improves data quality, accelerates insights, and empowers faster, smarter decisionmaking across the business.
The Co-Op will work closely with analytics professionals in the operation supporting one of the following functions or departments:
Integrated Operations Planning (IOP) - Optimizing aircraft schedule and resource availability to maintain peak on-time performance
- Operations Digital & Decision Science (ODDS) - Developing decision science tools and digital product solutions
- Corporate Safety, Security & Compliance (CSSC) - Supporting the safety and security of the airline and its employees
- Airport Customer Service (ACS) - Improving airport processes and managing performance
- Crew - Improving Pilot and Flight Attendant operations and performance efficiency
- Delta Connection (DC) - Supporting end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta's regional airlines
- Flight Operations (FOP) - Managing aircraft and gate to gate operations and performance
- Onboard Services (OBS) - Optimizing process, supply, and inventory of inflight products and services
- In-Flight Services (IFS) - Enhancing customer onboard experience and catering operations and performance
- Operations & Customer Center (OCC) -Ttracking on-time flight metrics, weather, day-of flight analyses
- Central - Managing centralized operations and competitive performance analyses
Though individual responsibilities will vary by supporting division, some functional examples include:
- Analytics engineering - build data pipelines & re-usable patterns (ETL/ELT) that transform raw sources into curated, analysisready datasets
- Data modeling - curate an operations-oriented ontology to build a scalable semantic layer
- Data governance - steward good data management processes & standards (documentation, quality, access control, lineage, catalog)
- Data wrangling - research, analyze, and interpret operational data to solve complex business problems
- Technical data product management - drive "product" mindset for building scalable data solutions that provide business value
- Automated reporting - develop frameworks that enable faster reports & dashboards for insights generation
- Data platform testing - pilot and test out new data platform and tools that may benefit the operations analytics organization
- Data optimization - identify opportunities to enhance operational metrics & processes
Students are required to complete three alternating semesters of work and school; all rotations must be completed before the student's graduation. Note: Students are not permitted to work part-time hours and should refrain from taking classes and working as a co-op in the same semester. The full-time work schedule for this role, while remaining actively enrolled in an approved undergraduate curriculum, is as follows:
- Fall 2026
- Summer 2027
- Spring 2028
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About Delta Air Lines
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Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.