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Infinite Customer Service Jobs (NOW HIRING)

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Director, Customer Solutions & Growth masterworks.agency & infinite.media As the Director of Customer Success & Integrated Services at Infinite Media, you will be the key leader responsible for the ...

Assurance Brokers

COMMERCIAL INSURANCE CSR

Ballwin, MO · On-site

$50K - $70K/yr

Opportunity for advancement Commercial Insurance Customer Service Representative Immediate Opening ... Building and preserving infinite partnerships with our surety and insurance markets, recognizing ...

Infinite Roofing

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Door to Door Salesperson

Dallas, TX · On-site

$80K - $200K/yr (+ commission)

Build relationships and provide exceptional customer service. * Manage your jobs from contract to ... Infinite Roofing is one of the fastest-growing roofing companies in the Dallas-Fort Worth area, and ...

Infinite Capital Construction

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Entry Level Repair & Maintenance Superintendent

Austin, TX · On-site

$45K - $50K/yr

Infinite Capital Construction LLC, provides repair services to apartment complexes and commercial ... JOB DUTIES * Efficiently and effectively communicate with customers, workers, suppliers and the ...

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How much do infinite customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for infinite customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Infinite Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Director, Customer Solutions & Growth

On-site

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Posted 21 days ago

Key responsibilities

  • Oversee the strategic coordination and integration of Customer Success, Media, and Creative teams to deliver a seamless client experience.

  • Build and maintain high-trust relationships with key customers, advising on marketing strategies and ensuring the delivery of campaign performance data and strategic presentations.

  • Manage a team of Customer Success Managers and Creative Directors, setting goals, monitoring performance, and fostering a collaborative environment.

Job description

Director, Customer Solutions & Growth

masterworks.agency & infinite.media

As the Director of Customer Success & Integrated Services at Infinite Media, you will be the key leader responsible for the strategy, integration, and operational execution across our core client-facing service teams: Customer Success, Media Services, and Creative Services. You will play a crucial role in ensuring our offerings are cohesive, performance-driven, and aligned with client objectives and agency growth goals.

This leadership role requires a unique blend of strategic thinking, deep operational understanding of media and creative disciplines, and dedication to fostering superior customer partnerships and satisfaction.

Key Responsibilities: Strategic Leadership & Service Integration
  • Oversee the strategic coordination between the Customer Success, Media, and Creative teams to deliver a seamless, high-performance client experience.
  • Define and implement robust internal processes and workflows that optimize the handoff and collaboration between service departments, improving efficiency and service quality.
  • This includes collaborating closely with other department leaders to ensure a unified approach to client success.
  • Maintain a deep understanding of our customers' industries, markets, and competition, and stay up to date on industry trends and emerging technologies to propose innovative, aligned solutions.
  • Ensure that all integrated solutions (creative output and media execution) are directly aligned with the company's strategic goals, overall Customer Success objectives, and client performance goals.
Customer Relationship Management & Excellence
  • Build and maintain high-trust, transparent relationships with key customers across the entire lifecycle, from pre-sales consultation through renewal.
  • Serve as a senior point of contact and collaborative partner, advising customers on marketing strategies, understanding their business goals, and translating those into actionable objectives for the teams.
  • Ensure the effective and professional delivery of complex campaign performance data, regular reports, and strategic presentations to clients.
  • Oversee the continuous refinement of onboarding materials and customer success documentation, ensuring prompt and professional resolution of elevated customer concerns and issues.
Revenue Growth & Business Development
  • Identify new opportunities within our existing customer base for revenue growth and collaborate with the team to uncover upsell and cross-sell opportunities.
  • Aid in company growth by identifying and contacting prospective customers and supporting the sales team in high-value pitches.
Company Leadership & Talent Development
  • Manage a team of Customer Success Managers and Creative Directors to ensure cohesive strategic execution.
  • Set clear, measurable goals for the Customer Success team, and contribute to the broader service goals of the company, monitoring performance and providing regular feedback.
  • Foster a collaborative and high-performance environment across all integrated service teams. Aid in defining necessary skill sets and hiring profiles to scale the service delivery teams effectively.
  • Lead by example, embodying the core values and vision of Infinite Media.
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