Landmark Customer Service Jobs (NOW HIRING)

When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities.

We are currently looking for a Commercial Banking Officerto join the Landmark team. Here are all the details:

HOW YOU WILL CONNECT

Delivers the Landmark National Bank commitmentTo be champions and catalysts for our communities by learning how to originate and service a profitable portfolio of commercial loans and treasury management services. Develop an understanding of the Landmark customer relationship model and an understanding of all commercial banking products and services. Assist in building and maintaining relationships with new and existing customers. Represents a positive bank image through community engagement. Accountable for responsive, compliant, and confidential delivery of service to customers. Assists the team, other bank divisions, and bank leadership to develop, monitor, and achieve branch and regional goals.

In this position, 70% to 80% of an applicant's performance will be measured on emphasis and outcomes related to assisting in portfolio management, with the remaining balance of performance based on formal training/development, leadership/community involvement or other special projects as assigned.

WHO YOU ARE

• Bachelors Degree or equivalent banking experience. Bachelor's Degree in Agriculture, Business or related field is preferred.

• Maintain a high degree of discretion and confidentiality

• Previous customer service experience

• Basic financial analytical skills

• Planning and time management skills

• Understanding of basic personal computer programs (Internet, Word, Excel, and Outlook)

WHAT YOU WILL DO

• Build and maintain relationships with all customers, prospective customers, team members, and community partners.

• Provide customer service by demonstrating the Landmark National Bank commitmentTo be champions and catalysts for our communities, which begins with assisting experienced bankers meet customer and prospect commercial loan and treasury management needs with a prompt and timely response.

• Participate in the active outreach to current and prospective customers, while learning bank profitability, growth and bank risk management objectives.

• Learn the Landmark National Bank sales process to win commercial loans and treasury management opportunities that expand existing or close prospective banking relationships, including participation in the regional weekly sales meeting.

• Learn the basics of collecting and analyzing financial data to make informed decisions.

• Learn various commercial banking, treasury management, mortgage banking and retail banking products and services, while understanding how to identify cross-sale and referral opportunities.

• Participate on a regional loan committee.

• Learn and comply with internal controls, operational procedures, and risk management policies, including regular audits and internal loan reviews.

• Collaborate with your team, other bank divisions, and bank leadership to develop, monitor, and achieve branch and regional goals.

• Manage your professional improvement through the utilization of the quarterly Job Progress Plan and consistently meet minimum, target and optimum levels of performance.

• Engage in Landmark National Bank culture initiatives and team success activities, including daily huddles, weekly sales meetings, and Celebration events.

• Represent Landmark National Bank through community engagement to advance the bank's reputation both during and after business hours.

• Represent the bank well in the community.

• Adhere to bank policies and procedures.

• Performs other duties and projects as assigned.

PHYSICAL DEMANDS

The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the banking facility. Visual ability to view a computer screen for long periods of time is required.
• The employee must occasionally lift and/or move up to 30 pounds.
• Evening and weekend work based on business need.
• Valid driver's license.
• Ability to travel to banks or visit clients in region.

BENEFITS WE OFFER YOU

• Group health insurance options
• Health savings accounts
• Flexible spending accounts
• Dental insurance
• Vision insurance
• Life Insurance fully paid
• Long-term disability
• 401k Options
• 401k Matching and Profit Sharing Retirement Plan
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) program
• 11 paid holidays
• Discount on various bank services
• Employee Referrals
• Wellness Reimbursements
• 529 College Savings Plan Payroll Deduction

A credit and background check is a final part of the hiring process.

Landmark National Bank is an EEO/ADA/Veteran employer.