Description
The Dock and Door Technician -Lead is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment.ย
Essential Job Duties and Responsibilities:
Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service areaย
Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systemsย
Lead point of contact to mentor other technicians and be a liaison for managementย
Perform preventative maintenance on Bailey equipment and systems at customer sitesย
Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuitsย
Ensure quality through checking for proper installation, balance, and clearanceย
Proactively address customer needs and expand Bailey business through prompt, friendly, and safe serviceย
Handle other duties and special projects as assignedย
Requirements
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them-customers, suppliers, co-workers, and other vendors.ย
Education/Training/Experience:
A technical school certificate or equivalent experience in mechanical repairsย
A minimum of two (2) years' experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment.ย
Experience in welding, steel fabrication, and electrical.ย
ย Skills, Knowledge, and Abilities:
Strong mechanical skillsย
Great communication skillsย
Good, safe work habitsย
Strong diagnostic and repair skillsย
Able to work with minimal or no supervision in the fieldย
License(s) or Certification(s) Required:
ย Valid Driver's Licenseย