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Indoor Skydiving Instructor Jobs (NOW HIRING)

You will inspire your team consisting of Operations Manager, Lead Instructor, Instructors, Customer Service Representatives, Keyholders and STEM educators to develop and grow to their full potential.

As the Operations Manager, you will lead and inspire the team of instructors, customer service reps and STEM educators, ensure the tunnel is fully staffed at all times, enforce the highest standards ...

Collaborate with iFLY Flight Instructors to demonstrate how everyday objects behave in our wind tunnel. * Facilitate a grade-appropriate science activity or experiment. * Engage with school teachers ...

Showing results 21-34

Indoor Skydiving Instructor information

What is the difference between Indoor Skydiving Instructor vs Skydiving Instructor?

AspectIndoor Skydiving InstructorSkydiving Instructor
CertificationsIndoor skydiving instructor certifications, such as USPA AFF Instructor or equivalentUSPA Skydiving Instructor ratings, such as AFF or Tandem Instructor
Work EnvironmentIndoor wind tunnel facilities, controlled environmentOutdoor skydiving locations, variable weather conditions
Industry UsageIndoor skydiving centers, entertainment and training facilitiesDrop zones, outdoor skydiving centers, adventure sports industry

Indoor Skydiving Instructor and Skydiving Instructor both require specialized certifications and involve instructing clients in parachuting techniques. The main differences lie in the environment—indoor wind tunnels versus outdoor skydiving—and the industry settings. Indoor Skydiving Instructors focus on indoor training and entertainment, while Skydiving Instructors operate in outdoor settings, often involving more complex safety procedures.

How do you become an indoor skydiving instructor?

To become an indoor skydiving instructor, candidates typically need prior skydiving experience, certification from a recognized skydiving organization, and completion of specific instructor training programs offered by the facility. Strong communication skills, safety knowledge, and the ability to teach and supervise students are also essential.

How much money do indoor skydiving instructors make?

Indoor skydiving instructors typically earn between $15 and $25 per hour, with annual salaries ranging from approximately $30,000 to $50,000 depending on experience, location, and certification level. Many instructors also receive tips and benefits such as flexible schedules and training opportunities.
More about Indoor Skydiving Instructor jobs

What cities are hiring for Indoor Skydiving Instructor jobs?

Cities with the most Indoor Skydiving Instructor job openings:

What states have the most Indoor Skydiving Instructor jobs?

States with the most job openings for Indoor Skydiving Instructor jobs include:

What job categories do people searching Indoor Skydiving Instructor jobs look for?

The top searched job categories for Indoor Skydiving Instructor jobs are:

Infographic showing various Indoor Skydiving Instructor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

iFLY

Paramus, NJ • On-site

$17.92/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

Front Desk / Customer Service Representative - Key Holder (Shift Leader)
During your first 30 days of employment, iFLY will guarantee a minimum hourly rate of $20.00 (you can earn more with commissions!) After 30 days, your base rate will be $17.92 plus commissions.
Our mission is to deliver the dream of flight! Learn about iFLY's Indoor Skydiving. iFLY is a global company with 35 U.S. locations. This is an exciting opportunity to join an established, successful, innovative company that supports your professional development.
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY's unique indoor skydiving experience! CSRs have strong selling, communication, and customer service skills, are willing to learn and grow, and often act as the first point of contact to iFLY customers If an exciting, dynamic, collaborative workplace is for you, then apply!
This role includes eligibility for Key Holder designation, a leadership responsibility assigned to select CSRs. Key Holders support shift leadership by assisting with opening and closing procedures, ensuring operational readiness, and serving as a point of support for team members during assigned shifts. The Key Holder designation does not replace the primary CSR role and is assigned based on business needs and performance.
Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:
Safety First
Outrageous Passion
Accountability
Respect
CSR Day-to-Day:
  • Safety - Promote customer safety throughout their time in the wind tunnel and facility
  • Sales - Actively listen to guests to recommend and sell experiences that improve their time at iFLY
  • Service - Maintain a positive and friendly attitude that excites customers about the experience and assists them in a timely manner
  • Service - Resolve product/service issues by clarifying complaints, selecting the appropriate solutions, expediting the correction, and following through
  • Additional Responsibilities - Stock merchandise, clean and maintain the facility, operate the wind tunnel, process refunds & reschedule. As needed, participation in marketing-related photography, video, and social content capture for promotional usage.

Additional Responsibilities - Key Holder Designation (as assigned):
  • Serve as the designated supervisor for part or all of assigned shifts, providing leadership and direction to the team.
  • Act as a Customer Service Representative (CSR) or Instructor during assigned shifts, delivering high-quality customer interactions.
  • Opening and Closing: Oversee opening and closing procedures, including security system management, equipment setup/shutdown, cleanliness checks, and securing all entry points.
  • Customer Service: Uphold iFLY's mission and values in every interaction, serving as a role model for the team. Resolve customer issues promptly and professionally, ensuring a world-class experience for all visitors.
  • Daily Operations: Monitor daily operations to ensure seamless, efficient workflows and adherence to company policies.
  • Team Engagement: Educate team members on operational best practices and customer engagement to maintain high standards of safety and service. Engage and motivate team members to drive performance and achieve location goals.
  • Tunnel Maintenance: Conduct routine checks of equipment, facilities, and inventory to support smooth daily operations.
  • Administrative Duties: Assist in tracking sales and performance metrics, contributing to location objectives and targets. Covering for the manager, answering customer calls, assisting with customer and team member incidents, and assisting vendors in the building.

Ability to:
  • Stand for about 8 hours a day while working on a point-of-sale system
  • Exercise good judgment while staying focused and attentive throughout the duration of the flight session while operating tunnel wind at speeds up to 160 mph

What We are Looking For:
  • Must be 18 years of age or older
  • Weekend availability is required
  • High school diploma or equivalent (required)
  • Exceptional sales skills
  • Exceptional customer-service skills
  • Confidence in phone and face-to-face communication
  • Ability to resolve conflicts, to multi-task, and to understand customer needs
  • Friendly, upbeat, compassionate, and personable attitude
  • Integrity, punctuality, and professional appearance
  • Ability to work well within a team maintaining positive relationships
  • Basic computer skills

The Good Stuff:
  • Competitive Salary and performance bonus opportunities
  • Medical, dental, vision and supplemental plans
  • Paid time off (PTO) and;
    • Parental Leave
    • Company Holidays
  • 401k retirement investment
  • Private Wellness Coaching
  • Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
  • Tuition reimbursement
  • Referral bonus program
  • Team member discount on retail merchandise and flight packages
  • Free flight time for team members and family
  • Ongoing training and development program

All 7 billion people on earth dream about flying, and we're the only ones who make that dream come true. It's an awesome privilege, and making that dream come true is our passion. Join the team!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.