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Individualized Care Coordinator Jobs (NOW HIRING)

Behavioral Health Network

Care Coordinator II

Worcester, MA · On-site

$19.25 - $26/hr

What You'll Do: As a Care Coordinator II, you will guide families through the Wraparound process, ensuring each child/youth receives the individualized care and support they need. Key ...

Behavioral Health Network

Care Coordinator II

Worcester, MA · On-site

$19.25 - $26/hr

What You'll Do: As a Care Coordinator II, you will guide families through the Wraparound process, ensuring each child/youth receives the individualized care and support they need. Key ...

HCAOA

Care Coordinator

Hendersonville, TN · On-site

$18/hr

Must be willing to work part-time care coordinator 50% in the office and as a caregiver 50% in the ... Conduct client assessments and develop individualized care plans in collaboration with the care ...

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How much do individualized care coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for individualized care coordinator in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What is an individualized care coordinator?

An Individualized Care Coordinator is a professional who helps manage and coordinate personalized care plans for individuals, often in healthcare or social services settings. They work closely with clients, families, and service providers to ensure that each person's unique needs are met through tailored support and resources. Their role includes assessing needs, developing care plans, monitoring progress, and advocating for the client's best interests. This position is essential in ensuring clients receive comprehensive and effective care.

What are the key skills and qualifications needed to thrive as an individualized care coordinator?

To thrive as an Individualized Care Coordinator, you need a background in social work, nursing, or a related field, often supported by a relevant degree or licensure and experience in case management. Familiarity with care management software, electronic health records (EHRs), and documentation systems is essential. Exceptional interpersonal skills, cultural competence, and strong organizational abilities help build trust with clients and efficiently manage care plans. These skills ensure that clients receive tailored support and coordinated services, leading to improved health outcomes and satisfaction.

What are some common challenges individualized care coordinators face when managing multiple client cases, and how can they effectively address them?

Individualized Care Coordinators often juggle numerous client cases simultaneously, each with unique needs and service plans. A common challenge is maintaining thorough communication and documentation across all cases to ensure continuity of care. To address this, coordinators typically use case management software, set regular check-ins, and prioritize tasks based on client urgency. Strong organizational skills and collaboration with multidisciplinary teams are essential in meeting deadlines and delivering high-quality, personalized care.

What is the difference between Individualized Care Coordinator vs Care Manager?

AspectIndividualized Care CoordinatorCare Manager
CredentialsTypically requires healthcare-related certifications or licenses, such as RN or social work licenseOften holds similar healthcare credentials, including RN, social worker, or case management certification
Work EnvironmentWorks in healthcare settings, community programs, or patient homes, focusing on personalized care plansWorks in hospitals, clinics, or community agencies, managing patient care and coordination
Employer & Industry UsageCommonly employed by healthcare providers, insurance companies, and community health organizationsEmployed by healthcare facilities, insurance companies, and social service agencies

Both roles focus on coordinating patient care, but the Individualized Care Coordinator emphasizes personalized, patient-specific plans, often with a focus on community or home-based care. Care Managers typically oversee broader case management tasks within healthcare settings, ensuring overall patient treatment and resource utilization.

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Cities with the most Individualized Care Coordinator job openings:

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States with the most job openings for Individualized Care Coordinator jobs include:

What job categories do people searching Individualized Care Coordinator jobs look for?

The top searched job categories for Individualized Care Coordinator jobs are:

Individualized Care Coordinator jobs near you
Infographic showing various Individualized Care Coordinator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,047 per year, or $22.6 per hour.

Care Coordinator II

Behavioral Health Network (BHN)

Greenfield, MA

$17.75 - $24/hr

Full-time

Re-posted 12 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and a Certified Great Place to Work. Recognized by The Boston Globe as the 10th Best Employer in Massachusetts, BHN is committed to providing high-quality, community-based behavioral health services.

If you are passionate about supporting children, youth, and families, and have strong skills in care coordination and collaboration, we invite you to join our Intensive Care Coordination (ICC)/CSA team as a Care Coordinator II. In this role, you'll facilitate the Wraparound process for youth ages 0-21 with behavioral/emotional needs, helping them and their families access critical supports and services.

What You'll Do:
As a Care Coordinator II, you will guide families through the Wraparound process, ensuring each child/youth receives the individualized care and support they need.

Key Responsibilities:

  • Provide high-quality Wraparound services for children/youth and families.
  • Conduct comprehensive assessments, including CANS, CRAFFT (12+), diagnostic assessments, and Serious Emotional Disturbance determinations.
  • Convene and facilitate Care Planning Team (CPT) meetings to develop and update Individualized Care Plans (ICP).
  • Maintain consistent communication with youth, families, and care teams to identify strengths, needs, and effective strategies.
  • Support youth and family participation in goal setting and implementation.
  • Identify and connect families with medically necessary services.
  • Collaborate with state agencies, schools, healthcare providers, and community resources.
  • Develop transition plans when goals are met.
  • Obtain insurance authorizations as required by Managed Care Entities.
  • Maintain service productivity and caseload expectations.
  • Ensure timely documentation and completion of Risk Management/Safety Plans.

What We Offer:

  • Professional Growth: Opportunities for training and career advancement within BHN's growing network.
  • Supportive Team Environment: Work alongside dedicated behavioral health professionals in a collaborative setting.
  • Award-Winning Workplace: Ranked as the 10th Best Employer in Massachusetts by The Boston Globe.
  • Diverse Workplace: Bilingual candidates and individuals from diverse backgrounds are strongly encouraged to apply.

What You'll Bring:

  • Master's Degree in a Human Services-related field (license-eligible).
  • CANS-MA certification (required).
  • Knowledge of mental illness/SED in children/adolescents and treatment techniques.
  • Familiarity with internet, word processing, and email systems.
  • Experience navigating child/family-serving systems (preferred).
  • Knowledge of community resources (preferred).
  • Experience facilitating meetings or groups (preferred).
  • Demonstrated cultural competence and ability to work with diverse populations.
  • Strong organizational, communication, and facilitation skills

We Hire for Purpose!
Since 1938, Behavioral Health Network has been dedicated to providing high-quality, affordable, and culturally appropriate behavioral health care across Western Massachusetts. As one of Massachusetts' Top 10 Employers, we prioritize compassion, empowerment, and respect in

How to Apply:
If you're ready to make a meaningful impact as part of a dedicated and compassionate team, we'd love to hear from you.
Click "Apply for Job" below or visit www.bhnworks.org to apply.

Apply