ZipRecruiter

Log In

2

Indigo Work From Home Jobs in Raleigh, NC (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsIndigo JobsIndigo Work From Home JobsIndigo Work From Home Jobs in Raleigh, NC

Indigo Work From Home information

What is an Indigo work from home job?

Indigo work from home jobs are remote employment opportunities offered by Indigo, a popular Canadian bookstore and lifestyle retailer. These positions allow employees to perform their job duties from home, typically in areas such as customer service, sales support, or administrative roles. Indigo occasionally posts work from home jobs to meet business needs and provide flexibility to employees. These roles may be full-time, part-time, or seasonal, and usually require a reliable internet connection and a quiet workspace. To find current openings, it's best to regularly check Indigo's official careers page.

What are the key skills and qualifications needed to thrive as an Indigo work from home customer service representative?

To thrive as an Indigo Work From Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and telephony systems is typically required. Excellent time management, empathy, and self-motivation help you excel in a remote environment and deliver quality service. These skills ensure you can efficiently assist customers, maintain productivity, and uphold Indigo’s service standards from a remote location.

What are some common challenges faced when working from home in an Indigo customer service role, and how can they be addressed?

One common challenge in Indigo's work-from-home customer service roles is maintaining clear communication and collaboration with team members without in-person interaction. To address this, employees often use digital tools like instant messaging, video calls, and regular virtual team meetings to stay connected. Another challenge is managing work-life balance, as the home environment can present distractions. Setting up a dedicated workspace and following a structured routine can help maintain productivity and boundaries. Indigo provides training and resources to support remote employees in overcoming these challenges and ensuring they remain engaged and effective in their roles.

What is the difference between Indigo Work From Home vs Customer Service Representative?

AspectIndigo Work From HomeCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based settingRemote or office-based, depending on employer
Industry UsageCommon in retail, logistics, and customer support sectorsCommon in retail, telecom, and service industries

Indigo Work From Home and Customer Service Representative roles both require similar credentials and are often performed in remote environments. While Indigo Work From Home may focus on specific company tasks, Customer Service Representatives handle customer inquiries across various industries. Both roles are suitable for remote work seekers with strong communication skills.

What are popular job titles related to Indigo Work From Home jobs in Raleigh, NC?

For Indigo Work From Home jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Indigo Work From Home jobs in Raleigh, NC look for?

The top searched job categories for Indigo Work From Home jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Indigo Work From Home jobs?

Cities near Raleigh, NC with the most Indigo Work From Home job openings:

Indigo Work From Home jobs near you

Work from Home: Customer Service Representative (Healthcare)

Sagility

Raleigh, NC • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers

Job description

Job title

Work from Home: Customer Service Representative (Healthcare)

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Work@Home Texas (CST)United States of America

What Sagility employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply