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Indiana Department Of Workforce Development Jobs in Indiana

The Transition Coordinators will assist in the development of a partnership with Indiana's Department of Workforce Development, HIRE, and Indiana University's HOPE Mentoring. * The Transition ...

Juvenile Detention Officer

Pendleton, IN · On-site

$20.50 - $27.75/hr

The Transition Coordinators will assist in the development of a partnership with Indiana's Department of Workforce Development, HIRE, and Indiana University's HOPE Mentoring. * The Transition ...

Cosmetology Instructor

Madison, IN · On-site

$48K - $52K/yr

Maintain records as required by the Indiana Department of Correction, the Correctional Facility and Ivy Tech Community College. * Record student data in a Department of Workforce Development data ...

About the Indiana Department of Workforce Development (DWD): Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state ...

About the Indiana Department of Workforce Development (DWD): Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state ...

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Indiana Department Of Workforce Development information

What types of teams and departments might I collaborate with as an employee at the Indiana Department of Workforce Development?

At the Indiana Department of Workforce Development (DWD), you can expect to work closely with a variety of teams, including workforce services, unemployment insurance, labor market information, and employer engagement. Collaboration often extends across departments to support job seekers, employers, and ongoing workforce initiatives. You may also interact with external partners such as educational institutions, community organizations, and local government agencies. This cross-functional teamwork ensures effective program delivery and helps you build a broad professional network within the public sector.

What are the key skills and qualifications needed to thrive at the Indiana Department of Workforce Development, and why are they important?

To thrive at the Indiana Department of Workforce Development, you generally need a background in public administration, workforce development, or social services, often supported by a relevant degree or specialized training. Familiarity with case management software, labor market information systems, and state or federal employment programs is typically required. Strong communication, problem-solving, and organizational skills help employees effectively assist job seekers and collaborate with employers and partners. These combined skills ensure efficient service delivery, accurate reporting, and successful workforce outcomes for Indiana residents.

What is the difference between Indiana Department Of Workforce Development vs Indiana Employment Specialist?

AspectIndiana Department Of Workforce DevelopmentIndiana Employment Specialist
CredentialsVaries; often includes state-specific workforce certificationsTypically requires employment services or career counseling certifications
Work EnvironmentGovernment offices, public service settingsCareer centers, employment agencies, public and private sectors
Employer & Industry UsageState government, public workforce programsPrivate employment agencies, workforce development organizations
Search & Comparison IntentUnderstanding government workforce programsJob placement, career counseling roles

The Indiana Department Of Workforce Development oversees statewide employment programs and workforce initiatives, while Indiana Employment Specialists focus on providing direct job placement and career counseling services. Both roles are integral to Indiana's employment landscape but differ in scope and setting.

What is the Indiana Department of Workforce Development?

The Indiana Department of Workforce Development (DWD) is a state agency that oversees workforce and employment services for Indiana residents. DWD provides resources like unemployment insurance, job training, career counseling, and labor market information to support workers, employers, and job seekers. Its mission is to promote economic growth by connecting individuals with employment opportunities and helping businesses find qualified employees. The agency also collaborates with educational institutions and community partners to enhance workforce skills and readiness.
What are popular job titles related to Indiana Department Of Workforce Development jobs in Indiana? For Indiana Department Of Workforce Development jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Indiana Department Of Workforce Development jobs in Indiana look for? The top searched job categories for Indiana Department Of Workforce Development jobs in Indiana are:
What cities in Indiana are hiring for Indiana Department Of Workforce Development jobs? Cities in Indiana with the most Indiana Department Of Workforce Development job openings:
Infographic showing various Indiana Department Of Workforce Development job openings in Indiana as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.
Associate Chief of Workforce Operations

Associate Chief of Workforce Operations

State of Indiana

Gary, IN • On-site

$102K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


State Of Indiana rating

6.8

Company rating: 6.8 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

44th of 50 rated states


Job description

Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana's employment future. If managed properly, Indiana's workforce will be second to none and completely prepared for the next phase of the state and country's economic growth.
Role Overview:
The Associate Chief of Workforce Operations serves as the deputy to the Chief Workforce Officer (CWO) and is responsible for leading operational excellence across the Workforce Division. This executive provides strategic leadership to improve coordination, communication, and execution across workforce departments and divisions while ensuring organizational priorities are implemented consistently and effectively.
Working closely with workforce executive leadership, the Associate Chief serves as a trusted advisor to the CWO and acts on the CWO's behalf when appropriate. The position is responsible for driving cross-functional initiatives, resolving operational challenges, aligning resources, and ensuring the Workforce Division functions as an integrated organization in support of DWD's mission.
Executive Leadership & Deputy Responsibilities
  • Serves as principal deputy to the Chief Workforce Officer.
  • Represents the CWO in meetings, committees, and stakeholder engagements as delegated by the CWO.
  • Assists in setting strategic priorities and translating executive direction into operational execution.
  • Provides executive-level recommendations regarding workforce programs and operational improvements.
  • Coordinates executive decision-making across the Workforce Division.

Division Operations
  • Oversees day-to-day operational coordination across Workforce departments.
  • Ensures executive priorities are communicated, tracked, and completed.
  • Identifies operational risks and develops mitigation strategies.
  • Leads efforts to improve organizational efficiency, consistency, and accountability.
  • Establishes processes that improve collaboration across functional areas.

Divisional Coordination
  • Facilitates division-wide initiatives requiring coordination across multiple business units.
  • Removes barriers to successful implementation of strategic initiatives.
  • Promotes a 'One DWD' approach to service delivery and organizational collaboration.
    Strategic Initiative Management.
  • Leads implementation of high-priority projects assigned by the CWO.
  • Monitors progress on strategic initiatives and executive priorities.
  • Develops executive dashboards, reports, and performance updates as requested by CWO.
  • Coordinates responses to emerging operational issues requiring executive attention.
  • Ensures projects remain aligned with agency strategic objectives.

Organizational Leadership
  • Encourages collaboration, innovation, and continuous improvement.
  • Builds strong working relationships across internal and external stakeholders.
  • Assists in workforce planning, organizational development, and succession planning.
  • Promotes a culture of accountability, customer service, and operational excellence.

Performance & Continuous Improvement
  • Monitors organizational performance metrics.
  • Identifies opportunities to improve program effectiveness and operational efficiency.
  • Supports implementation of performance management strategies.
  • Leads business process improvement initiatives.
  • Uses data to inform executive decision-making.

Stakeholder Engagement
  • Collaborates with federal, state, and local workforce partners as directed by the CWO.
  • Represents the Workforce Division with stakeholders as assigned.
  • Supports development of partnerships that advance workforce priorities.

Salary:
The salary for this position traditionally starts at $102,024.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
  • Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.
  • Develop and coordinate plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.
  • Provide guidance to agencies and the public regarding applicable laws and rules.
  • Supervise subordinate personnel including hiring, determining workload, and delegating assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.
  • Monitor agency or program budget including revenues, expenditures, and budget projections.
  • Communicate with news and other media, responds to media questions or requests in an appropriate public relations manner.
  • Coordinate with other government officials on planning issues (i.e. federal and/or state agency directors, etc.).
  • Coordinate, review, and evaluate the use of appropriate controls and standards for the agency.
  • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
  • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
  • Extensive knowledge of agency and/or organizational program(s) and business practices.
  • Extensive knowledge of state programs and resources, public policy, and program evaluation.
  • Ability to develop and/or measure program outcomes.
  • Ability to create and maintain strong working relationships with key public and private government and business leaders.
  • Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
  • Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
  • Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
  • Make sound, well-informed, and objective decisions. perceives the impact and implications of decisions.
  • Ability to identify problems. determine accuracy and relevance of information, and to use sound judgment to generate and evaluate alternatives and to make recommendations.
  • Ability to delegate work, set clear direction, and manage workflow.
  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

A degree is not required.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may provide direct supervision for one or more staff members.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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