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Independent Contractor Remote Customer Service Jobs in Raleigh, NC

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ... Handle customer calls, assess needs, and solve problems Requirements: * Strong verbal and written ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ... Handle customer calls, assess needs, and solve problems Requirements: * Strong verbal and written ...

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ... Handle customer calls, assess needs, and solve problems Requirements: * Strong verbal and written ...

Liveops

Remote Spanish Bilingual Customer Service

Raleigh, NC · Remote

$15 - $19/hr

As an Independent Contractor, you will: * Be your own boss * Choose when and to whom you provide ... Handle customer calls, assess needs, and solve problems Requirements: * Strong verbal and written ...

Promoted2

Remote Insurance Agent

Durham, NC · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

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Independent Contractor Remote Customer Service information

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How much do independent contractor remote customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for independent contractor remote customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is an independent contractor remote customer service?

An Independent Contractor Remote Customer Service job involves providing customer support services from a remote location on a contract basis. Instead of being a traditional employee, you work as a self-employed professional responsible for handling customer inquiries, resolving issues, and assisting with orders. You typically choose your own schedule and may work with one or multiple clients. Since you're not an employee, taxes, benefits, and expenses are your responsibility. This role requires strong communication skills, a reliable internet connection, and the ability to work independently.

What are the typical daily responsibilities of an independent contractor remote customer service?

As an Independent Contractor Remote Customer Service representative, your day-to-day tasks usually include answering customer inquiries via phone, email, or chat, resolving issues, documenting interactions, and following up on escalated requests. You may also be responsible for updating customer accounts and maintaining accurate records of communication. Because you work independently, managing your own schedule and workspace is key, and you often need to adapt quickly to changing systems or client protocols. Despite working remotely, collaboration with team leads or company contacts frequently occurs through virtual meetings or messaging platforms to ensure consistent service quality.

What are the key skills and qualifications needed to thrive in the independent contractor remote customer service position?

Independent Contractor Remote Customer Service professionals require strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, virtual call center platforms, and reliable internet access is typically necessary. Outstanding candidates are proactive, self-motivated, and able to manage time efficiently while working independently. These skills ensure high-quality customer interactions, effective issue resolution, and success in a remote work environment.

What are the most commonly searched types of Remote Customer Service jobs in Raleigh, NC?

The most popular types of Remote Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Independent Contractor Remote Customer Service jobs in Raleigh, NC?

For Independent Contractor Remote Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Independent Contractor Remote Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Independent Contractor Remote Customer Service jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Independent Contractor Remote Customer Service job openings:

Independent Contractor Remote Customer Service jobs near you
Infographic showing various Independent Contractor Remote Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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