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Independent Contractor Remote Call Center Supervisor Jobs in Wisconsin

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Independent Contractor Remote Call Center Supervisor information

What is the difference between Independent Contractor Remote Call Center Supervisor vs Customer Service Manager?

AspectIndependent Contractor Remote Call Center SupervisorCustomer Service Manager
CredentialsExperience in call center operations, relevant certifications optionalTypically requires a bachelor’s degree in business or related field
Work EnvironmentRemote, independent contractor setupUsually in-office or hybrid, managerial setting
Employer & Industry UsageUsed by companies outsourcing call center supervisionEmployed directly by organizations managing customer service teams
Search & Comparison IntentPeople seeking flexible, contract-based call center supervision rolesIndividuals exploring managerial roles in customer service

The main difference is that the Independent Contractor Remote Call Center Supervisor works independently on a contract basis, often remotely, focusing on supervising call center agents without employee benefits. In contrast, a Customer Service Manager is typically a full-time employee managing customer service teams within a company. The contractor role offers flexibility, while the manager role provides more stability and organizational integration.

What are the most commonly searched types of Remote Call Center Supervisor jobs in Wisconsin? The most popular types of Remote Call Center Supervisor jobs in Wisconsin are:
What cities in Wisconsin are hiring for Independent Contractor Remote Call Center Supervisor jobs? Cities in Wisconsin with the most Independent Contractor Remote Call Center Supervisor job openings:
Independent Contractor Remote Call Center Supervisor jobs near you

WISCONSIN only - Work at Home Call Center Representative

InfoCision

Madison, WI • Remote

$9/hr

Full-time, Other

Re-posted 29 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

Pay

Hours and flexibility

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