Position Overview
Help Service team increase visibility of all assets to know the service potential of a customer / market / segment to:
Analyze the market for business potential
Recommend services
Chase specific leads
Work with Service Commercial team to grow data integrity to allow the CIBM's work faster and easier.
Key Tasks
Provide data loding to support
Client installed assets mapping
3rd party OEMs asset mapping
Support growth of client assets fleet to trigger Service opportunities
Map and capture uncounted customers maintenance events into database
Assist with TR research to determine some of the missing data not-ed in the above points.
Provide support to manage assets demand
Skills required
detail-oriented, quality-mindset, self-motivated, good detective skills, solid work ethic, MS Office with Ex-cel proficiency, program execution, technical skills.
Four year degree / work experience / military experience necessary
Hands-on experience appreciated
Job Scope & Time
Research assets, addresses, site information for the CIBMs (for adding sites and assets). Potentially the contractor may create sites in OneIB or move assets from the FC to site
Assist with pulling and adding digital assets components (monitoring and switching devices)
Pull and prepare service engineering events and field service event data
Assist with developing an automation to extract the data from thousands of FSR's.
Assist (if needed) with fixing data integrity
Notes:
Schedule: Monday - Friday (standard business hours)
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.