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Income Assistance Worker information

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How much do income assistance worker jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for income assistance worker in the United States is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Income Assistance Worker vs Social Service Case Worker?

AspectIncome Assistance WorkerSocial Service Case Worker
CredentialsHigh school diploma or equivalent; some roles may require post-secondary educationHigh school diploma; post-secondary often preferred; social work or related degree beneficial
Work EnvironmentGovernment agencies, community centers, social service officesGovernment agencies, non-profits, community organizations
Employer & IndustryPublic social services, government programsPublic and non-profit social services
Job FocusAssessing and distributing income assistance, helping clients access benefitsProviding broader social support, case management, and resource coordination

Income Assistance Workers primarily focus on assessing eligibility and distributing income support benefits, while Social Service Case Workers handle a wider range of social issues, including case management and resource referral. Both roles work within social services but differ in scope and responsibilities.

What cities are hiring for Income Assistance Worker jobs?

Cities with the most Income Assistance Worker job openings:

What states have the most Income Assistance Worker jobs?

States with the most job openings for Income Assistance Worker jobs include:

What are popular job titles related to Income Assistance Worker jobs?

For Income Assistance Worker jobs, the most frequently searched job titles are:

Income Maintenance Caseworker I (Emergency Assistance)

Sylva, NC • On-site

Jackson County, NC
See more jobs at Jackson County, NCexternal

$33K/yr

Other

Medical, Dental, Retirement, PTO

Posted 28 days ago

Job description

Salary: $33,836.51 Annually
Location : 15 Griffin Street -- Sylva, NC
Job Type: Permanent, Full-Time
Job Number: 20260144
Department: Social Services
Opening Date: 08/13/2026
Closing Date: 9/11/2026 5:00 PM Eastern
FLSA: Non-Exempt
Position Overview
The primary purpose of this position is taking and processing Emergency Assistance applications.
Duties and Responsibilities
Work Schedule
8:00 AM to 5:00 PM, 40 hours a week Monday through Friday. Some after-hours work is required on occasion.
  • Determines eligibility and documents each application for the Emergency Assistance program. This includes CIP, LIEAP, Duke, GA and WFCA.
  • Completes all check requisitions and submits them daily.
  • Documents spending in the appropriate data base for each Emergency Assistance program, including NCFAST.
  • Refers clients to other community agencies when funding is exhausted to insure the clients' needs are met.
  • Maintains an Emergency Assistance manual for Emergency Assistance Programs not housed in NCFAST to insure that correct eligibility criteria is met. Uses online DHHS manuals for CIP and LIEAP Programs.
  • Time is recorded in the timekeeper system daily, and certified by the first workday of each month for Supervisors approval.
  • Assists Medicaid and FNS clients with Fishing License waiver.
  • Purges central file room based on record retention schedule.
  • In cases of community emergency or disaster, the worker may be required to staff an emergency shelter where the hours may vary from regular agency hours.
Education and Experience
Graduation from high school and one year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience. Will accept "work-against" applications.
Knowledge, Skills and Abilities
  • Ability to read and comprehend rules and regulations, often changing policies and guidelines pertaining to Medicaid assistance programs.
  • Ability to interpret agency's policies and procedures to people of varied backgrounds.
  • Ability to accurately key codes and data into NCFAST.
  • Obtain data for documentation and verification of information needed in determining eligibility.
  • Detect need for other agency services and make appropriate referrals to the service staff.
  • Work with facts and figures and perform tasks involving a high degree of accuracy.
  • Learn the intricacies of numerous forms and procedures of the eligibility programs.
  • Present information orally or in report form.
  • Acquire interest in and understanding of disadvantaged persons.
  • Possess qualities of patience and tolerance, and an awareness of various cultures.
  • Must have ability to effectively communicate face- to- face and on the telephone.

Jackson County provides a robust offering of employee benefits including: employer paid medical and dental benefits, participation in the Local Governmental Employees' Retirement System, paid leave (vacation, sick, and holiday), Employee Clinic, Wellness program, and supplemental benefit offerings. A full overview of benefits is available at

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