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Incident Analyst Jobs in Raleigh, NC (NOW HIRING)

SOC Analyst II

Raleigh, NC · On-site

$108K - $162K/yr

Perform incident handling, digital forensics, continuous monitoring, and intrusion detection and ... Experience analyzing SIEM, network, system, and IDS alert logs and tuning detection content

Senior SOC Analyst

Morrisville, NC · On-site

$82K - $109K/yr

The Senior SOC Analyst is an experienced cybersecurity professional responsible for handling ... Act as a primary point of contact for customers during incident engagements. * Deliver technical ...

Service Support Analyst Location : Raleigh, NC (State of NC) Duration 12 Months Short Description ... Incident Process (MIP) communications and conference bridges Maintains employee directory ...

Service Desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

... incident reports and questions to identify any trends to make recommendations for changes and to prevent future problems · Producing user manuals and guidance for end-users · Prior experience ...

Incident Management: * Ensure vendors respond promptly to system alerts, equipment failures, and field issues. * Review and validate root cause analyses for system anomalies, transaction errors, and ...

Track, measure, and evaluate incident analysis and response activities. * Create, monitor, and report on KPIs, KRIs, and performance metrics for the ARC. * Recommend workflow changes or improvements ...

Helpdesk Analyst L1

Cary, NC · On-site

$19 - $26/hr

VPN troubleshooting and Incident Management. Basic Understanding of Microsoft Office products ... Coaching analysts for correct routing of tickets, capturing critical information Technically ...

Track, measure, and evaluate incident analysis and response activities. * Create, monitor, and report on KPIs, KRIs, and performance metrics for the ARC. * Recommend workflow changes or improvements ...

Showing results 41-60

Incident Analyst information

See Raleigh, NC salary details

$18

$37

$61

How much do incident analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for incident analyst in Raleigh, NC is $37.24, according to ZipRecruiter salary data. Most workers in this role earn between $28.03 and $42.31 per hour, depending on experience, location, and employer.

What is an incident analyst?

Incident Analysts are professionals responsible for identifying, investigating, and managing incidents that disrupt normal operations within an organization, particularly related to IT systems and cybersecurity. They monitor systems for unusual activity, assess the severity of incidents, and coordinate responses to mitigate risks and restore services. Incident Analysts also document incidents, analyze root causes, and recommend improvements to prevent future occurrences. Their work is essential for maintaining the security and reliability of an organization's technology infrastructure.

What does an incident analyst do?

An incident analyst works to investigate cybersecurity or computer network-related incidents. Your job duties in this career include working to diagnose issues related to each event. You usually document your efforts and report on your findings. Your employers then expect you to develop and implement strategies to handle (or avoid) similar incidents in the future. Your responsibilities could include working to monitor current networks/systems and examining security practices and procedures to find areas for operational improvement.

What are the key skills and qualifications needed to thrive as an incident analyst, and why are they important?

To thrive as an Incident Analyst, you need a solid understanding of IT systems, incident management processes, and analytical problem-solving, often supported by a degree in computer science or certifications like ITIL or CompTIA Security+. Familiarity with incident tracking systems, SIEM tools, and ticketing platforms is typically required. Strong communication, attention to detail, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure swift and effective response to incidents, minimizing business impact and maintaining organizational security.

How does an incident analyst typically interact with other IT teams during a major incident?

During a major incident, an Incident Analyst acts as a central point of coordination between various IT teams such as network operations, application support, and security. They facilitate communication, gather updates, and ensure that all teams have the information needed to resolve the issue efficiently. This role often involves organizing conference calls, documenting actions taken, and escalating problems when necessary. Effective collaboration and clear communication are critical skills, as the Incident Analyst helps drive the incident toward resolution while minimizing business impact.

What is the difference between Incident Analyst vs Security Analyst?

AspectIncident AnalystSecurity Analyst
Required CredentialsCertifications like CompTIA Security+, incident response trainingCertifications like CISSP, Security+, CEH
Work EnvironmentIT teams, incident response centers, corporate environmentsSecurity operations centers, IT security teams, corporate and government sectors
Employer & Industry UsageUsed across industries for incident management and responsePrimarily in cybersecurity, finance, government, and tech sectors
Common Search & ComparisonOften compared for incident handling rolesCompared for cybersecurity and threat management roles

While both Incident Analysts and Security Analysts work within IT and security environments, Incident Analysts focus on managing and responding to specific incidents, such as system outages or data breaches. Security Analysts have a broader role in protecting organizational assets from cyber threats, often requiring advanced security certifications. Understanding these differences helps organizations assign the right roles for effective incident response and security management.

Is incident response entry level?

Incident Analyst roles can be entry-level or require experience depending on the organization. Entry-level positions typically focus on monitoring security alerts and supporting incident investigations, often requiring basic knowledge of cybersecurity tools and concepts. More advanced roles may require certifications like CompTIA Security+ or CISSP and prior experience in security operations.

What do you need to be an incident analyst?

To become an incident analyst, candidates typically need a bachelor's degree in cybersecurity, information technology, or a related field. Strong analytical skills, knowledge of security tools and incident response procedures, and experience with data analysis or security monitoring are important. Certifications like CISSP or GIAC can also enhance qualifications.

What are popular job titles related to Incident Analyst jobs in Raleigh, NC?

For Incident Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Incident Analyst jobs in Raleigh, NC look for?

The top searched job categories for Incident Analyst jobs in Raleigh, NC are:

Infographic showing various Incident Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $77,462 per year, or $37.2 per hour.

$108K - $162K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Western Governors University rating

8.5

Company rating: 8.5 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

80th of 620 rated colleges and universities


Job description

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 407Pay Range: $108,200.00 - $162,400.00

Job Description

The current information security landscape is technically complex and constantly changing. The IT Security Analyst II uses their knowledge of current security methods and standards to gather operational information and assess and analyze tools, systems, and processes in defense of applications, systems, and networks and collaborate with Infrastructure and business teams.

As a SOC Analyst II, you will help strengthen WGU's security posture by supporting security monitoring and incident response efforts within a collaborative team environment. You'll work with modern technologies, partner across teams, and contribute to the continued evolution of our security operations.

What You'll Do

  • Serve as an analyst on one or more security efforts such as incident response, digital forensics, penetration testing, automation and integration, PKI infrastructure, or code security

  • Provide expertise across multiple information security domains and mentor less experienced analysts as needed

  • Monitor, analyze, and respond to security events using SIEM, IDS/IPS, EDR, DLP, endpoint protection, and firewall technologies

  • Investigate security incidents, including phishing, malware, and anomalous endpoint or network behavior

  • Perform incident handling, digital forensics, continuous monitoring, and intrusion detection and prevention

  • Collaborate with architects, risk professionals, and other security partners to implement preventive, detective, and corrective controls

  • Develop, maintain, and improve security documentation, processes, and operational runbooks

What You'll Bring

  • 3+ years of Security Operations Center experience

  • Strong knowledge of security frameworks and regulations including NIST, ISO, PCI-DSS, FERPA, GLBA, GDPR, HIPAA, FTC, and privacy laws

  • Experience working with AWS core services including networking, storage, database, and identity

  • Working knowledge of integrating security controls throughout CI/CD pipelines and cloud environments

  • Experience analyzing SIEM, network, system, and IDS alert logs and tuning detection content

  • Familiarity with MITRE ATT&CK framework and use case and alert development aligned to it

  • Proficiency with scripting and automation using languages such as Python or Bash

  • Excellent analytical, problem-solving, and written and verbal communication skills

Bonus Points

  • 8 years ofSecurity Operations Center experience

  • Advanced experience with penetration testing, threat detection engineering, or digital forensics

  • Experience developing security documentation and end-user operating manuals

  • Industry-recognized security certifications such as CISSP, GIAC, ISACA, CCSP, CCSK, or AWS security certifications

Experience in Lieu of Education

Equivalent relevant experience performing the essential functions of this role may be considered in place of formal education. Generally, one year of relevant experience may substitute for one year of education at the hiring manager's discretion.

What to Expect

At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.

Interview Steps

  • Introductory call

  • Hiring manager interview

  • Technical team interview

Work Location

This is a full-time, in-office 5 days per week position at WGU's office in Salt Lake City, Utah or Raleigh, North Carolina.

Visa Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.

#LI-aw2

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.


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