Inbox Manager Jobs in Washington (NOW HIRING)

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

We are seeking a dynamic and highly skilled Senior Executive Assistant to support the Chief Operating Officer, Digital and play a pivotal role within our Digital and Innovation Office. This is not simply an administrative position - it is an opportunity to be a trusted connector, a relationship builder, and a key coordinator across one of the most forward-thinking teams in our organization.

The ideal candidate will be intuitive and proactive, anticipating needs and thinking several steps ahead. You will bring a solution-oriented mindset, thrive in a fast-paced environment, and demonstrate exceptional organizational and communication skills. With a strong customer service ethos and the ability to manage competing priorities seamlessly, you will ensure the COO and the wider Digital & Innovation team operate at their highest level of impact

Responsibilities

• Calendar management: Manage a complex and demanding calendar and travel schedule, routinely planning, coordinating and scheduling meetings across multiple time zones. Act as a strategic gatekeeper for the COO's time - prioritizing requests, ensuring alignment with key priorities, and diplomatically declining or redirecting lower-value commitments

• Travel planning and management: Arrange business travel, prepare detailed itineraries and country engagement plans, and process expenses efficiently in Concur. Given the COO's global remit, agenda management during international travel is a significant component of this role

• Senior stakeholder engagement: Confidently liaise with senior executives, customers, partners, and relevant external stakeholders. Serve as a trusted liaison between the COO, direct reports, and the wider organization - representing the Digital & Innovation Office with professionalism and discretion

• Inbox management: Continuously review, categorize, and action inbox items on behalf of the COO where appropriate. Propose and implement an inbox management approach including automation rules and filtering to maximize focus

• Communication channels: Monitor key communication channels (Outlook, Teams, Viva Engage, LinkedIn) and surface critical information in a timely and structured way to keep the COO informed and prepared

• Briefing materials and meeting management: Develop meeting materials including background research, participant profiles, previous commitments, and suggested discussion points. Prepare briefing packs ahead of key meetings. Organize and execute meetings, distribute actions, and follow up on commitments to accelerate executive decision-making. Prepare exec summaries following key meetings based off of recordings and transcripts

• Event and meeting logistics: Plan and organize all hands meetings and high-profile external engagements. Manage venue, catering, AV/video conferencing, IT setup, and security access. Support the setup of Zoom webinars as required, host all hands and town hall meetings

• Special projects and initiatives: Provide support and program management for strategic projects, employee engagement initiatives, and Digital & Innovation Office programs. Coordinate special projects and department-wide events, like all hands, town halls, and support slide deck creation

• Procurement support: Raise purchase orders and manage approvals using Coupa. Facilitate timely approval of invoices for payment. Maintain accurate records of procurement activity

• Systems administration: Manage delegated approvals across systems and workflows, ensuring appropriate documentation and escalation where required. Track follow-ups on approvals, signatures, and responses to maintain momentum. Review and manage all travel and expense approvals on behalf of the executive, while using strong judgement regarding approvals and notifications, and discretion

• Executive Assistant community: Build and leverage collaborative relationships with Executive Assistants across the company. Actively contribute to a connected and high-performing EA network within the Digital & Innovation Office and beyond

• Judgment, confidentiality and discretion: Demonstrate exceptional judgement and the confidence to act on behalf of the COO when appropriate. Handle all sensitive information with the utmost professionalism and discretion through every interaction

Qualifications

• Proven years experience preferred

The targeted pay range for this position in the following location is / locations are:

United States - New York City Office NYO1 : 100,000 - 150,000 USD / Annual

United States - Dallas Infomart Office DAI : 90,000 - 136,000 USD / Annual

United States - Tampa Office TAO : 90,000 - 136,000 USD / Annual

United States - Ashburn Office AEO : 100,000 - 150,000 USD / Annual

Canada - Toronto Office TRO : 73,000 - 109,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.