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Inbox Manager Jobs in Illinois (NOW HIRING)

Contact Us, Collections Representative

Naperville, IL ยท On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pleadings email inbox * Daily maintaining of the Contact Us stoplight and the files forwarded to ... Organized with the ability to multi task and time management * Detail orientated with the ability ...

Own and manage high-volume phone and inbox communication * Coordinate closings, scheduling, and time-sensitive appointments * Serve as a key point of contact for clients, attorneys, and internal ...

Executive Assistant

Chicago, IL ยท Hybrid

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and process expense reports accurately using SAP Concur, ensuring compliance with policies and timelines. Monitor and organize the executive's email inbox, triage priorities, and maintain a ...

New

Executive Assistant

Chicago, IL ยท Hybrid

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and process expense reports accurately using SAP Concur, ensuring compliance with policies and timelines. Monitor and organize the executive's email inbox, triage priorities, and maintain a ...

New

Senior Production Planner

Winnetka, IL ยท On-site

$77K - $96K/yr

Manage the Production Planning inbox, monitoring all incoming requests and ensuring timely review, routing, and execution. * Create and manage OPMs and project records for all new print initiatives ...

Administrative Coordinator

Orland Park, IL ยท On-site

$18 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for general administrative duties to include inbox management, maintaining file repositories, Teams Channel and general communication, and general assistance * Carries out general on-site ...

Administrative Coordinator

Orland Park, IL ยท On-site

$18 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for general administrative duties to include inbox management, maintaining file repositories, Teams Channel and general communication, and general assistance * Carries out general on-site ...

Showing results 21-40

Inbox Manager information

What is the difference between Inbox Manager vs Customer Service Representative?

AspectInbox ManagerCustomer Service Representative
Primary RoleOversees email and message management, ensuring timely responses and organizationHandles customer inquiries, provides support, and resolves issues via various communication channels
Required SkillsEmail management, organization, communication, multitaskingCommunication, problem-solving, customer service skills
Work EnvironmentOffice or remote, focused on digital communicationOffice or call center, direct customer interaction
Common Industry UsageBusiness, e-commerce, tech companiesRetail, service industries, tech support

While both roles involve communication management, the Inbox Manager primarily focuses on organizing and managing email and message flow within an organization, whereas the Customer Service Representative directly interacts with customers to resolve issues and provide support. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an inbox manager, and why are they important?

To thrive as an Inbox Manager, you need strong organizational skills, attention to detail, and experience with email management, often supported by familiarity with customer service or administrative backgrounds. Proficiency with email clients (such as Gmail or Outlook), automation tools (like Zapier), and ticketing or CRM systems is typically required. Excellent communication, prioritization, and problem-solving skills help you stand out in managing high volumes of correspondence. These skills ensure efficient workflow, timely responses, and enhanced client or team satisfaction through seamless inbox operations.

How does an inbox manager effectively prioritize and respond to high volumes of email communication?

Inbox Managers often face the challenge of sorting through large volumes of emails daily. To handle this efficiently, they typically use a combination of email management tools, filters, and labeling systems to prioritize urgent and important messages. Regular coordination with key stakeholders helps clarify priorities and ensures timely responses. Strong organizational skills and the ability to quickly assess the relevance and urgency of messages are crucial to maintaining smooth communication flows and supporting executive or team productivity.

What is an inbox manager?

Inbox Managers are professionals responsible for organizing, monitoring, and responding to emails and messages for individuals or organizations. Their main tasks include sorting incoming messages, prioritizing urgent communications, drafting responses, and ensuring that important emails are followed up on promptly. Inbox Managers help improve productivity by reducing email clutter and streamlining communication processes. They often use specialized tools and techniques to manage multiple inboxes efficiently.
What are popular job titles related to Inbox Manager jobs in Illinois? For Inbox Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Inbox Manager jobs in Illinois look for? The top searched job categories for Inbox Manager jobs in Illinois are:
What cities in Illinois are hiring for Inbox Manager jobs? Cities in Illinois with the most Inbox Manager job openings:
Infographic showing various Inbox Manager job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Surety Department Assistant

Avalon Risk Management

Schaumburg, IL โ€ข On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


Job description

Description:

Avalon Risk Management (“Avalon”) is a specialty insurance broker with offices throughout the U.S. and Canada. We focus on the unique and exciting world of risk management and insurance products for the international trade and logistics industry. Avalon is a privately held company owned by our founding management team. We are looking for a program assistant to join our Bond Claims department. This full-time position will work from our headquarters in Schaumburg, IL. After an introductory training period, new hires are eligible for a hybrid in-office and work from home environment.


We are looking for a team player who has an eye for detail and is highly organized across digital and physical documents. Successful candidates must be able to appropriately handle high volume of claims materials with proper prioritization and follow up. Having excellent written and verbal communication skills are a must. We are seeking candidates with a minimum of 3 years of relevant experience in a professional customer service role within the importation industry or related fields such as contracts, finance, or billing support. Prior experience in direct insurance support, particularly with a focus on logistics, is a plus. Organizational skills from such experiences as legal team mailroom, mortgage documentation support, etc. would also be useful. Strong follow-up skills are essential, along with the ability to consistently meet deadlines. Strong computer skills are required, especially with MS Word and Excel.

The Department Assistant directly supports the Surety Claims, Subrogation, and Surety Underwriting teams by performing administrative duties from filing, intake, faxing and updating claims reports and spreadsheets, assisting with bond queries, assisting with claims and subrogation files, assisting with bond renewals and insufficiencies, etc. Our professionals must be able to confidently work in an ever-changing environment. Essential functions of this role include but are not limited to:

  • Intake coordination and inbox management. When new claims come in, read and sort emails based on the claim type and assign an adjuster. Our specialist will take ownership of the intake process.
  • Coordinate intake of mail from Customs and Border Protection (CBP)
  • Create claims and subrogation files in the system of record
  • Assist with distribution of subrogation files to collection agencies
  • Run bond and entry queries
  • Review 1600s, petition responses and distribute as needed.
  • Send out late file 1600s to brokers as needed.
  • Mail monthly ID bill letters and fax/scan them as needed.
  • Internet searches for current addresses for importers with returned mail.
  • Fax/email/call Customs for status updates and to request case copies.
  • Create and maintain various spreadsheets.
  • Review monthly 612 reports.
  • Enter check information into claims database upon receipt of checks.
  • Assist the department with follow up on renewals.
  • Help with bond renewal notices and research for collateral and claims for each insured.
  • Provide overall office support to the department

Avalon is a premier provider of innovative insurance and surety solutions. This is a full-time, non-exempt (hourly) position with a starting base compensation range of $21.00 to $24.00 per hour (approx. equivalent $43,680 to $49,920 per year). We offer an excellent benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, student debt assistance, and more. Avalon is an equal opportunity employer dedication to creating a best in class culture for employees. Apply today via our quick application process!


Requirements: