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Inbound Jobs in Dallas, TX (NOW HIRING)

Overview The Inbound Manager is responsible for leading all inbound operations within Cavender's Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of ...

Overview The Inbound Manager is responsible for leading all inbound operations within Cavender's Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of ...

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...

Inbound Sales Agent

Grapevine, TX · On-site

$60K - $100K/yr

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...

Inbound Sales Agent

Grapevine, TX · On-site

$60K - $100K/yr

The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...

Inbound Associate

Fort Worth, TX · On-site

$19 - $21/hr

Inbound Associate. Alternate/Related Job Titles: Warehouse Associate, Receiving Clerk, Inbound Logistics Associate. Location: Fort Worth (off 360 & 183). Contract Details: Temp-to-Hire Opportunity.

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Inbound information

See Dallas, TX salary details

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How much do inbound jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound in Dallas, TX is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.17 per hour, depending on experience, location, and employer.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.
What are the most commonly searched types of Inbound jobs in Dallas, TX? The most popular types of Inbound jobs in Dallas, TX are:
What job categories do people searching Inbound jobs in Dallas, TX look for? The top searched job categories for Inbound jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Inbound jobs? Cities near Dallas, TX with the most Inbound job openings:
Infographic showing various Inbound job openings in Dallas, TX as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $34,236 per year, or $16.5 per hour.

Inbound Manager

Cavender's

Wilmer, TX • On-site

Full-time

Re-posted 20 days ago


Cavender's rating

4.3

Company rating: 4.3 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

103rd of 104 rated fashion retailers


Job description

Overview

The Inbound Manager is responsible for leading all inbound operations within Cavender’s Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of merchandise. This role oversees inbound flow, including unloading, receiving, unloading, inspection, value added services and put away processes while maintaining strong inventory accuracy and operational flow. The Inbound Manager plays a key role in establishing and maintaining inbound standards, training teams, and ensuring alignment with merchandising, store and distribution priorities. This position partners cross-functionally to ensure product is made available for fulfillment in a timely and accurate manner.

Duties and Responsibilities

· Embody the Cavender's Culture. Champion the Mission, Vision, Values, and Brand in every decision and interaction.

· Lead inbound operations end-to-end. Set the pace, uphold the standard, and drive the results.

· Build the operational playbook. Develop, refine, and champion the SOPs and workflows that keep this facility running with precision and consistency.

· Invest in your people. Coach, challenge, and develop supervisors and associates into high-performing contributors who raise the standard around them.

· Drive dock with discipline. Coordinate inbound shipments so every load lands on time and on plan.

· Protect data integrity. Ensure PO accuracy, routing compliance, and receiving processes are executed with rigor.

· Move product effectively and efficiently. Drive timely inbound processing so stores and fulfillment centers receive what they need when they need it.

· Set the performance standard. Establish aggressive targets for dock-to-door cycle time, sort accuracy, and throughput and hold the team accountable to them.

· Bridge teams and develop partners. Build strong partnerships with Transportation, Carrier Relations, and Distribution to resolve disruptions and keep freight flowing.

· Lead a culture of safety. Ensure compliance with safety standards and operational procedures is treated as a point of pride by you and by everyone on your team.

· Run an efficient, disciplined dock. Oversee equipment usage and dock operations with an operator's precision and a leader's accountability.

· Drive continuous improvement. Identify and implement opportunities that make the operation faster, more accurate, and more cost-effective, leading the team in the process.

· Align the operation through communication. Keep outbound, merchants, vendors and operations teams connected and informed so product flows without friction or delay.

· Report with insight, lead with improvements. Deliver leadership reporting that goes beyond status updates, bringing context, analysis, and a clear point of view on what's next.

Qualifications and Requirements

· 5+ years of experience in warehouse, distribution, or fulfillment operations, with a focus on inbound or receiving functions.

· 2+ years of leadership or supervisory experience.

· Strong knowledge of receiving processes, inventory control, and warehouse management systems (WMS/OMS).

· Experience working with purchase orders, vendor shipments, and inbound logistics.

· Proven ability to lead teams, manage performance, and drive operational results.

· Strong organizational, problem-solving, and decision-making skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Proficiency in Microsoft Office, particularly Excel.

· Excellent communication and interpersonal skills.

Preferred Skills

· Experience in retail or e-commerce distribution environments.

· Familiarity with high-volume distribution centers or centralized warehouse operations.

· Experience developing SOPs and training operational teams. (kept but framed as ongoing responsibility, not project)

· Strong analytical skills with the ability to track and improve operational KPIs.

· Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.


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