Inbound Manager
Wilmer, TX · On-site
Overview The Inbound Manager is responsible for leading all inbound operations within Cavender's Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of ...
Quick apply
Wilmer, TX · On-site
Overview The Inbound Manager is responsible for leading all inbound operations within Cavender's Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of ...
Quick apply
Wilmer, TX · On-site
Overview The Inbound Manager is responsible for leading all inbound operations within Cavender's Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of ...
Wilmer, TX · On-site
Overview The Inbound Manager is responsible for leading all inbound operations within Cavender's Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of ...
Wilmer, TX · On-site
Overview The Inbound Manager is responsible for leading all inbound operations within Cavender's Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of ...
We are seeking a high-performing inbound sales professional who can move quickly, communicate confidently, and consistently convert inbound leads into customers. This role is built for someone who ...
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We are seeking a high-performing inbound sales professional who can move quickly, communicate confidently, and consistently convert inbound leads into customers. This role is built for someone who ...
Dallas, TX · On-site
$90K - $110K/yr
Your job is to convert those inbound leads into scheduled inspections. From there our brand sales teams take over and win the customer in the home, where that decision actually gets made. This is an ...
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Dallas, TX · On-site
$90K - $110K/yr
Your job is to convert those inbound leads into scheduled inspections. From there our brand sales teams take over and win the customer in the home, where that decision actually gets made. This is an ...
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
Grapevine, TX · On-site
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
Grapevine, TX · On-site
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
Grapevine, TX · On-site
$60K - $100K/yr
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
Grapevine, TX · On-site
$60K - $100K/yr
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
Grapevine, TX · On-site
$60K - $100K/yr
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
Quick apply
Grapevine, TX · On-site
$60K - $100K/yr
The inbound sales agent will answer inbound calls from prospective/current members interested in supporting Conservative causes by buying new lines of service. Ideal candidates are highly motivated ...
Inbound Sales Performance Leader Location: Remote.Candidates must be available during U.S. Pacific business hours and possess excellent spoken and written English. Employment Type: Initial 90-Day ...
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Inbound Sales Performance Leader Location: Remote.Candidates must be available during U.S. Pacific business hours and possess excellent spoken and written English. Employment Type: Initial 90-Day ...
Inbound Sales Performance Leader Help Great Salespeople Become Elite About TurFresh TurFresh is the original and most established artificial turf cleaning and maintenance company, serving homeowners ...
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Inbound Sales Performance Leader Help Great Salespeople Become Elite About TurFresh TurFresh is the original and most established artificial turf cleaning and maintenance company, serving homeowners ...
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Aubrey, TX · On-site
$15.75/hr
The role of an Inbound Expert can provide you with the skills and experience of: * Guest service fundamentals and experience supporting a guest-first culture across the store * Retail business ...
Aubrey, TX · On-site
$15.75/hr
The role of an Inbound Expert can provide you with the skills and experience of: * Guest service fundamentals and experience supporting a guest-first culture across the store * Retail business ...
Denton, TX · On-site
$15.50/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Denton, TX · On-site
$15.50/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Forney, TX · On-site
$15.50/hr
The role of an Inbound Expert can provide you with the skills and experience of: * Guest service fundamentals and experience supporting a guest-first culture across the store * Retail business ...
Forney, TX · On-site
$15.50/hr
The role of an Inbound Expert can provide you with the skills and experience of: * Guest service fundamentals and experience supporting a guest-first culture across the store * Retail business ...
Frisco, TX · On-site
$15.75/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Frisco, TX · On-site
$15.75/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Fort Worth, TX · On-site
$19 - $21/hr
Inbound Associate. Alternate/Related Job Titles: Warehouse Associate, Receiving Clerk, Inbound Logistics Associate. Location: Fort Worth (off 360 & 183). Contract Details: Temp-to-Hire Opportunity.
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Fort Worth, TX · On-site
$19 - $21/hr
Inbound Associate. Alternate/Related Job Titles: Warehouse Associate, Receiving Clerk, Inbound Logistics Associate. Location: Fort Worth (off 360 & 183). Contract Details: Temp-to-Hire Opportunity.
Mckinney, TX · On-site
$15.75/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Mckinney, TX · On-site
$15.75/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Mesquite, TX · On-site
$15.50/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
Mesquite, TX · On-site
$15.50/hr
The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...
$10.03 - $11.48
4% of jobs
$11.48 - $12.94
10% of jobs
$13.93 is the 25th percentile. Wages below this are outliers.
$12.94 - $14.39
16% of jobs
The median wage is $15.67 / hr.
$14.39 - $15.85
23% of jobs
$15.85 - $17.30
17% of jobs
$17.73 is the 75th percentile. Wages above this are outliers.
$17.30 - $18.76
17% of jobs
$18.76 - $20.21
4% of jobs
$20.21 - $21.67
6% of jobs
$21.67 - $23.12
1% of jobs
$23.12 - $24.58
0% of jobs
$24.58 - $26.03
1% of jobs
$10
$16
$26
| Aspect | Inbound Customer Service Representative | Outbound Customer Service Representative |
|---|---|---|
| Primary Role | Handles incoming customer inquiries, support, and service requests | Contacts customers proactively for sales, follow-ups, or surveys |
| Work Environment | Call centers, support centers, or online chat platforms | Sales teams, telemarketing, or outreach departments |
| Common Credentials | Customer service certifications, communication skills | Sales training, communication skills |
| Employer Usage | Customer support departments across industries | Sales and marketing departments in various industries |
Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

4.3
Based on 87 frontline employees who took The Breakroom Quiz
103rd of 104 rated fashion retailers
Overview
The Inbound Manager is responsible for leading all inbound operations within Cavender’s Wilmer cross-dock distribution facility, ensuring efficient, accurate, and timely processing of merchandise. This role oversees inbound flow, including unloading, receiving, unloading, inspection, value added services and put away processes while maintaining strong inventory accuracy and operational flow. The Inbound Manager plays a key role in establishing and maintaining inbound standards, training teams, and ensuring alignment with merchandising, store and distribution priorities. This position partners cross-functionally to ensure product is made available for fulfillment in a timely and accurate manner.
Duties and Responsibilities
· Embody the Cavender's Culture. Champion the Mission, Vision, Values, and Brand in every decision and interaction.
· Lead inbound operations end-to-end. Set the pace, uphold the standard, and drive the results.
· Build the operational playbook. Develop, refine, and champion the SOPs and workflows that keep this facility running with precision and consistency.
· Invest in your people. Coach, challenge, and develop supervisors and associates into high-performing contributors who raise the standard around them.
· Drive dock with discipline. Coordinate inbound shipments so every load lands on time and on plan.
· Protect data integrity. Ensure PO accuracy, routing compliance, and receiving processes are executed with rigor.
· Move product effectively and efficiently. Drive timely inbound processing so stores and fulfillment centers receive what they need when they need it.
· Set the performance standard. Establish aggressive targets for dock-to-door cycle time, sort accuracy, and throughput and hold the team accountable to them.
· Bridge teams and develop partners. Build strong partnerships with Transportation, Carrier Relations, and Distribution to resolve disruptions and keep freight flowing.
· Lead a culture of safety. Ensure compliance with safety standards and operational procedures is treated as a point of pride by you and by everyone on your team.
· Run an efficient, disciplined dock. Oversee equipment usage and dock operations with an operator's precision and a leader's accountability.
· Drive continuous improvement. Identify and implement opportunities that make the operation faster, more accurate, and more cost-effective, leading the team in the process.
· Align the operation through communication. Keep outbound, merchants, vendors and operations teams connected and informed so product flows without friction or delay.
· Report with insight, lead with improvements. Deliver leadership reporting that goes beyond status updates, bringing context, analysis, and a clear point of view on what's next.
Qualifications and Requirements
· 5+ years of experience in warehouse, distribution, or fulfillment operations, with a focus on inbound or receiving functions.
· 2+ years of leadership or supervisory experience.
· Strong knowledge of receiving processes, inventory control, and warehouse management systems (WMS/OMS).
· Experience working with purchase orders, vendor shipments, and inbound logistics.
· Proven ability to lead teams, manage performance, and drive operational results.
· Strong organizational, problem-solving, and decision-making skills.
· Ability to manage multiple priorities in a fast-paced environment.
· Proficiency in Microsoft Office, particularly Excel.
· Excellent communication and interpersonal skills.
Preferred Skills
· Experience in retail or e-commerce distribution environments.
· Familiarity with high-volume distribution centers or centralized warehouse operations.
· Experience developing SOPs and training operational teams. (kept but framed as ongoing responsibility, not project)
· Strong analytical skills with the ability to track and improve operational KPIs.
· Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.
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