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Inbound Telemarketing Jobs in Michigan (NOW HIRING)

Clementine

Part Time Call Center Agent

Roseville, MI · On-site

$18/hr

We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. To be successful in this role, you must have: * A welcoming voice with an upbeat tone * Strong ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Detroit, MI · Remote

$14.73 - $16.50/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Associate

Detroit, MI · Remote

$14.73 - $16.50/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Sales Rep

Detroit, MI · Remote

$14.73 - $16.50/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

MDS Communications

Remote Call Center Sales Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

  • Medical

  • PTO

Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

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All JobsInbound Telemarketing JobsInbound Telemarketing Jobs in Michigan

Inbound Telemarketing information

What are some common challenges faced by inbound telemarketing professionals, and how can they be addressed?

Inbound telemarketing professionals often encounter challenges such as handling high call volumes, managing difficult or dissatisfied customers, and meeting sales or service targets. To address these challenges, it’s important to develop strong communication and active listening skills, maintain a positive attitude, and stay adaptable to different customer needs. Many organizations provide regular training, coaching sessions, and scripts to support their teams, and encourage collaboration with supervisors and peers to share successful strategies. Utilizing CRM systems and time management techniques can also help improve efficiency and job satisfaction.

What are the key skills and qualifications needed to thrive as an inbound telemarketing representative?

To thrive as an Inbound Telemarketing Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and resilience help agents build rapport and handle challenging calls effectively. These skills are crucial for delivering excellent customer service, achieving sales targets, and maintaining customer satisfaction.

What is the difference between Inbound Telemarketing vs Outbound Telemarketing?

AspectInbound TelemarketingOutbound Telemarketing
Primary RoleHandling incoming customer calls, providing information, and taking ordersMaking outgoing calls to potential or existing customers for sales or surveys
Work EnvironmentCall centers, customer service departmentsSales teams, telemarketing firms
Skills NeededCustomer service, communication, product knowledgeSales techniques, persuasion, communication
Common CertificationsCustomer service certifications, communication skillsSales certifications, telemarketing training

Inbound telemarketing focuses on responding to customer inquiries and processing orders, while outbound telemarketing involves proactively reaching out to potential customers for sales or surveys. Both roles require strong communication skills, but their primary functions differ significantly within the sales and customer service industries.

What are popular job titles related to Inbound Telemarketing jobs in Michigan?

For Inbound Telemarketing jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Inbound Telemarketing jobs in Michigan look for?

The top searched job categories for Inbound Telemarketing jobs in Michigan are:

Inbound Telemarketing jobs near you
Infographic showing various Inbound Telemarketing job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Client Communication Specialist

Perry Johnson Mortgage Company, Inc.

Troy, MI • On-site

$29K - $60K/yr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Associate Loan Officer

Perry Johnson Mortgage Company, Inc. has opportunities for you to help clients achieve the dream of home ownership and financial freedom. A career here ensures you're taken care of, both in and out of the office. With comprehensive benefits, paid training and countless professional development opportunities, you'll have access to a workplace where you can achieve more than you ever imagined. At PJMC, you're empowered to build a career that helps fulfill your passions. Our team members' innovation combined with our diverse workforce, is what fuels our competitive edge and ensures our future success.

As an Associate Loan Officer, you'll contact and transfer clients to other parties and persuade them on products, goods and services in a production-driven environment. Our Associate Loan Officer also provides exceptional support and communication for inbound calls.

Responsibilities

  • Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties, cold calling and setting appointments
  • Effectively and efficiently perform work in the internal proprietary software and technology of the company
  • Participate in regular training on products
  • Filter leads on behalf of the company's clients by staying current on market and product shifts
  • Communicate carefully, intentionally and with accurate information to prioritize a positive experience for clients
  • Respond to all communication urgently, balancing phone calls, emails and chat messages appropriately
  • Work efficiently to meet team and personal goals

Minimum Qualifications

  • Experience in a role utilizing professional verbal communication skills

Preferred Qualifications

  • 1 year of telemarketing and/or sales experience
  • Proficiency in the Microsoft Office suite
  • Familiarity and adaptability in using various software systems

Benefits and Perks

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.

Job Type: Full-time

Salary: $29,929.82 - $60,359.70 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • On-site gym
  • Paid time off
  • Referral program
  • Retirement plan

Schedule:

  • 8-hour shift
  • Monday to Friday

Ability to Relocate:

  • Troy, MI 48084: Relocate before starting work (Required)

Work Location: In person

Apply