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Inbound Sales Associate Jobs in Philadelphia, PA

Start a career journey as an Annuities Sales Associate in Prudential Annuities, a division within ... Once licensed, immediately promote to a Senior Inbound Sales Consultant role. What you'll need:

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Position Overview Inside Sales Associate is responsible for continued growth and development of our ... Experience in outbound/inbound sales is a plus * B2B telemarketing experience is a plus * Bilingual ...

Reviewing Sales telephones call inbound and outbound. Coach Associates regarding calls and customer service. * Watching Co video's and giving techniques and coaching to sales Associates regarding ...

Reviewing Sales telephones call inbound and outbound. Coach Associates regarding calls and customer service. * Watching Co video's and giving techniques and coaching to sales Associates regarding ...

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Inbound Sales Associate information

See Philadelphia, PA salary details

$8

$17

$33

How much do inbound sales associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for inbound sales associate in Philadelphia, PA is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.41 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

Is inbound sales associate difficult?

Inbound sales associates typically find the role manageable as it involves assisting customers who initiate contact, focusing on communication and product knowledge. Success depends on strong interpersonal skills, product understanding, and the ability to handle rejection or objections, but it generally requires less cold outreach than outbound sales roles.

What are the most commonly searched types of Inbound Sales jobs in Philadelphia, PA?

The most popular types of Inbound Sales jobs in Philadelphia, PA are:

What are popular job titles related to Inbound Sales Associate jobs in Philadelphia, PA?

For Inbound Sales Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Philadelphia, PA look for?

The top searched job categories for Inbound Sales Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Inbound Sales Associate jobs?

Cities near Philadelphia, PA with the most Inbound Sales Associate job openings:

Infographic showing various Inbound Sales Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,898 per year, or $17.7 per hour.

Annuities Inbound Sales Consultant

Prudential

Fort Washington, PA • Hybrid

$57K - $94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Prudential rating

8.7

Company rating: 8.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

70th of 308 rated insurance


Job description

Job Classification:

Sales - Sales

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

Prudential Annuities, a division within Prudential's Individual Retirement Strategies Group, is currently seeking a sales professional to join its growing team as an Inbound Sales Consultant. In this role, you will work on a vibrant team of 20-25 customer-focused individuals. In this fast-paced, constantly changing role, you will help financial professionals solve their day-to-day problems and get the most out of their business relationships with Prudential.

Prudential's Annuities Business is gaining global recognition! Learn more about our business and accomplishment here:

https://pru.wd5.myworkdayjobs.com/Careers/page/2bf035ee7a4610011182807a60910004

The current Employee Work Arrangement for this opening is Hybrid. The employee will work 3 days a week at a Prudential location in Newark, NJ, Dresher, PA, or Shelton, CT. Employee will be required to attend or go into the office for any mandatory onsite/offsite meetings/trainings. Employee Work Arrangement is the businesses decision and can be adjusted or changed for business reasons at any time.

What you can expect:
  • Field daily phone calls, respond to emails, and routinely solve financial advisor needs as they arise.

  • Deliver detailed responses to inquiries about Prudential product features, performance data, hypothetical illustrations, and requests for literature.

  • Provide back-up coverage to Internal Wholesalers and their territories as needed.

  • Reactively engage existing or prospective financial professionals in creative opportunities daily, using consultative selling techniques and by continuously educating about Prudential solutions.

  • Receive immediate training, as well as ongoing coaching and mentoring from experienced members of the sales team in order to equip yourself with the meaningful sales and leadership skills necessary for success in this role.

  • Focus on personal talent advancement to prepare for opportunities to become an Internal Wholesaler.

What you'll need:
  • SIE, FINRA Series 6 (or 7) and 63 REQUIRED

  • If not currently licensed, see Annuities Sales Associate position

  • Ability to pass State Insurance license within 60 days

  • Prior Sales experience, preferably with Annuities

  • Knowledge of Annuities concepts or the retirement industry

It'd be a plus if you had:
  • Self-motivated and team-focused

  • Excellent verbal and written communication skills

  • Flexibility, resourcefulness, tactfulness, and a desire to continuously improve

  • Bachelor's degree or equivalent work experience

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $57,200.00 to $94,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.

  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.

  • 401(k) plan with company match (up to 4%).

  • Company-funded pension plan.

  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.

  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.

  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.


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