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Inbound Sales Associate Jobs in Wisconsin (NOW HIRING)

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Inbound Sales Associate information

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are the most commonly searched types of Inbound Sales jobs in Wisconsin?

The most popular types of Inbound Sales jobs in Wisconsin are:

What are popular job titles related to Inbound Sales Associate jobs in Wisconsin?

For Inbound Sales Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Wisconsin look for?

The top searched job categories for Inbound Sales Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Inbound Sales Associate jobs?

Cities in Wisconsin with the most Inbound Sales Associate job openings:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Wisconsin as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

$14.50/HR - Work From Home - Sales Associate

MarketSource

Wausau, WI • On-site, Remote

$14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

MarketSource rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

34th of 71 rated call and contact centers

Job description

Overview
About the Role
Are you someone who enjoys connecting with people, uncovering their needs, and helping them find the right solutions?
As a Sales Associate, you'll engage with customers through inbound and outbound interactions, helping them evaluate products and services while delivering an exceptional customer experience. You'll combine consultative selling, relationship building, and problem-solving to create value for customers and drive results. You'll receive the training, tools, and support needed to succeed while working in a fast-paced, performance-driven environment from the comfort of your home.
If you're motivated by achieving goals, enjoy helping people, and are excited about building a successful sales career in a remote environment, we'd love to hear from you.
Responsibilities
What You'll Get to Do
  • Handle inbound and outbound sales calls while delivering a positive customer experience
  • Present products, services, and promotional offers using approved scripts or customized presentations based on customer needs
  • Build rapport, answer questions, address concerns, and overcome objections to help customers make informed purchasing decisions
  • Accurately collect, verify, and update customer information in company systems
  • Maintain expert knowledge of products, pricing, promotions, and upsell opportunities
  • Meet and exceed sales goals, quality standards, and productivity expectations to maximize bonus opportunities
  • Document customer interactions and escalate complex issues when appropriate

Qualifications
What You Need
Required
  • High school diploma or GED
  • Flexibility to work weekends and varying schedules as needed
  • Reliable high-speed internet service through a wired broadband provider (minimum 100 Mbps download / 20 Mbps upload); cellular hotspots and wireless-only connections are not permitted
  • Dedicated private workspace with a door that can be closed and secured during working hours
  • Comfortable using multiple systems and web-based tools, including Microsoft Office
  • Ability to participate on camera for meetings and training
  • Ability to read scripts aloud clearly, accurately, and with proper enunciation
  • Strong communication and customer service skills
  • Ability to navigate customer conversations with confidence and professionalism
  • Comfortable working in a fast-paced, goal-driven environment
  • Ability to maintain accuracy while managing multiple tasks

Preferred Qualifications
  • Previous sales, customer service, retail, or call center experience
  • Experience meeting performance or productivity goals
  • Bilingual skills (English, Spanish, French, or other languages, depending on program needs)

Additional Information
Who We Are
At MarketSource, we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most.
Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed.
What sets MarketSource apart?
Our people and the culture we've built together.
We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource.
Learn more about our team at https://www.marketsource.com/who-we-are/people-of-marketsource/
Additional Information
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Posted Salary Range
USD $14.50 - USD $14.50 /Hr.
Posting Information
Hiring locations: Florida, Georgia, Texas, Wisconsin
Posting Ends:
Wage:

What MarketSource employees say

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Benefits

Hours and flexibility

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About MarketSource

Sourced by ZipRecruiter

MarketSource is a sales acceleration Company focused on delivering Better outcomes for many of the World’s most Iconic Brands. We Design and Operationalize Sales and Customer Experience Solutions for Companies in Retail and B2B Environments. Our solutions are Purpose Built and Tech enabled to deliver measurable improvements in Business outcomes. We live by a set of People focused Values that guide our relationships with each other and with our clients. By putting People First, working together to make others Successful, and Establishing a Rich and Empowered work culture, We create Opportunities for our people and the Businesses We Serve.

Industry

Marketing

Company size

10,000+ Employees

Headquarters location

Alpharetta, GA, US

Year founded

1974

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