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Inbound Sales Associate Jobs in Milwaukee, WI (NOW HIRING)

Great Lakes Industrial

Inside Sales Associate

Glendale, WI · On-site

$65K - $70K/yr

Inside Sales Associate * Location: Great Lakes Headquarters - 6150 N Flint Rd, Milwaukee, WI 53209 ... Respond promptly and professionally to inbound calls and emails generated by marketing campaigns ...

plymouth

Technical Sales Associate

East Troy, WI

Technical Sales Associate Plymouth is seeking a customer-focused Technical Sales Associate to join ... Handle inbound customer calls regarding the technical specifications of materials, products ...

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Inbound Sales Associate information

See Milwaukee, WI salary details

$8

$17

$32

How much do inbound sales associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for inbound sales associate in Milwaukee, WI is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are Inbound Sales Associates?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What is the highest paying sales associate job?

The highest paying sales associate roles are often in industries like technology, pharmaceuticals, and luxury goods, where commissions and bonuses can significantly increase total compensation. Senior or specialized sales positions, such as enterprise software sales or medical device sales, typically offer higher salaries and performance-based incentives.

What are some common challenges faced by Inbound Sales Associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is inbound salary?

The salary for an inbound sales associate typically includes an hourly wage or base salary, often supplemented by commissions or bonuses based on sales performance. The average salary varies by location, experience, and company, but generally ranges from $30,000 to $50,000 annually in the United States. Many roles also require strong communication skills and familiarity with CRM tools.

What is an inbound sales associate?

An inbound sales associate is a sales professional who handles customer inquiries and leads generated through marketing efforts, focusing on converting interested prospects into customers. They typically use communication tools like phone, email, or chat and need strong communication and product knowledge skills. This role often involves working within a customer relationship management (CRM) system and may require familiarity with sales techniques and company products.

Is inbound sales difficult?

Inbound sales associates typically find the role manageable as it involves responding to customer inquiries and guiding them through the sales process. Success depends on communication skills, product knowledge, and the ability to handle rejection, but it generally requires less cold outreach than outbound sales roles.

What are the key skills and qualifications needed to thrive as an Inbound Sales Associate, and why are they important?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.
What are the most commonly searched types of Inbound Sales jobs in Milwaukee, WI? The most popular types of Inbound Sales jobs in Milwaukee, WI are:
What are popular job titles related to Inbound Sales Associate jobs in Milwaukee, WI? For Inbound Sales Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Inbound Sales Associate jobs in Milwaukee, WI look for? The top searched job categories for Inbound Sales Associate jobs in Milwaukee, WI are:
Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Milwaukee, WI as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,026 per year, or $17.3 per hour.

Inside Sales Associate

Great Lakes Industrial

Glendale, WI

$65K - $70K/yr

Other

Posted 11 days ago

Job description

Description

Great Lakes Industrial

YOUR FIRST CHOICE FOR ENGINEERED SOLUTIONS

  • Title: Inside Sales Associate
  • Location: Great Lakes Headquarters - 6150 N Flint Rd, Milwaukee, WI 53209
  • Job Type: Full Time /Salary 
  • Travel: <5%
  • Pay: $65,000-$70,000 + variable comp
  • Reports to: Sales Manager (Lew Weich) 

Great Lakes Industrial (GLI) is a leader in the Industrial manufacturing & distribution sector, specializing in innovative engineered solutions and products. With a strong commitment to quality and customer satisfaction, we are driven by a passion for operational excellence. 


Inside Sales Associate: 

The Inside Sales Associate is responsible for managing and growing an assigned book of customer accounts within the manufacturing and distribution business. This role combines proactive account management and sales growth with responsibility for initial lead qualification via outbound and inbound emails and phone calls generated by the company's marketing outreach efforts. The ideal candidate is a relationship-driven, detail-oriented sales professional who can balance account retention and growth activities with timely, professional response to inbound leads.


ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

  • Manage a defined book of accounts, serving as the primary point of contact for order management, pricing inquiries, product questions, and general account service. 
  • Proactively grow assigned account revenue through outbound calls, emails, and account reviews, identifying opportunities for additional product lines, increased volume, and cross-sell/up-sell opportunities. 
  • Develop and execute account-specific growth plans in coordination with the sales management team, tracking progress against revenue and margin targets. 
  • Respond promptly and professionally to inbound calls and emails generated by marketing campaigns, trade shows, website inquiries, and other lead-generation activities. 
  • Qualify leads, gather relevant account and application information, and route or convert leads according to established sales processes. 
  • Prepare and follow up on quotes, proposals, and pricing requests in a timely and accurate manner. 
  • Maintain accurate and up-to-date account records, call notes, opportunities, and pipeline activity within the company's CRM (Zoho) system. 
  • Collaborate with outside sales representatives, customer service, and operations teams to ensure a seamless customer experience. 
  • Monitor customer order patterns and proactively address at-risk accounts to minimize churn. 
  • Stay current on product specifications, applications, and industry trends relevant to the assigned account base. 
  • Provide regular reporting on account activity, pipeline status, and sales results to management. 
  • Perform other duties as assigned. 

Requirements

POSITION QUALIFICATIONS:

Competencies

The Inside Sales Associate must have a passion for creating a remarkable customer experience while identifying opportunities to develop cost-effective solutions for GLI and our customers. The specialist must be able to multitask and change gears quickly and effectively. As GLI is looking to advance and grow, the Sourcing Account Specialist must also be able to adapt to new requirements and see change as a challenge/growth opportunity, not just a requirement.


Skills & Abilities:

  • Basic understanding of industrial commodities, products, and materials.   
  • Understanding of outbound marketing campaigns, both strategically and logistically preferred.  
  • Experience with multi-site manufacturing, distribution environment, and/or distribution processes strongly preferred.  
  • Demonstrated ability to manage a high-volume account portfolio while identifying and closing growth opportunities. 
  • Strong verbal and written communication skills, with the ability to build rapport quickly over phone and email. 
  • Strong organizational skills and the ability to prioritize and manage multiple accounts, inquiries, and deadlines simultaneously. 
  • Willingness to learn technical product specifications is required. 

Education:  Bachelor's Degree in any discipline or equivalent practical experience


Experience: 3-5 years of experience in inside sales, account management, customer service, or a related sales support role, preferably within a manufacturing, industrial, or distribution environment.  


Computer Skills:  Proficiency with CRM software (Zoho), ERP systems, and standard office productivity tools (Microsoft Office/Outlook). 


Certificates & Licenses: Valid driver's license

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