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Inbound Sales Associate Jobs in Massachusetts (NOW HIRING)

PPM Works, Inc

Marketing and Sales Associate

Boston, MA

$44K - $59K/yr

Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready meetings and opportunities. This includes target market penetration, calling on CXOs, senior-level ...

PPM Works, Inc

Marketing and Sales Associate

Boston, MA · On-site +1

$44K - $59K/yr

Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready meetings and opportunities. This includes target market penetration, calling on CXOs, senior-level ...

Manulife

Internal Business Associate

Boston, MA

New Graduates who join our Internal Business Associate role, have an exciting opportunity to ... Serve as priority point of contact for inbound sales inquiries and potential client relationship ...

Astound

Retail Sales Associate

Arlington, MA · On-site

$16.75 - $19.50/hr

A Day in the Life of the Retail Sales Representative I: * Sell target products and packages and ... Demonstrate Astound's various products and services to inbound customer traffic at the retail ...

Astound

In-Store Sales Associate

Arlington, MA · On-site

$16.75 - $19.50/hr

A Day in the Life of the Retail Sales Representative I: * Sell target products and packages and ... Demonstrate Astound's various products and services to inbound customer traffic at the retail ...

Northern Bank

Sales & Service Associate

Acton, MA · On-site

The Sales & Service Associate is the face of the branch -- the one person a client can count on ... inbound or outbound * Conduct outbound calls to existing and prospective clients to build ...

Northern Bank

Sales & Service Associate

Acton, MA · On-site

$25 - $33/hr

SUMMARY/OBJECTIVE: The Sales & Service Associate is the face of the branch - the one person a ... inbound or outbound * Conduct outbound calls to existing and prospective clients to build ...

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Inbound Sales Associate information

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How much do inbound sales associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for inbound sales associate in Massachusetts is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.20 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are the most commonly searched types of Inbound Sales jobs in Massachusetts?

The most popular types of Inbound Sales jobs in Massachusetts are:

What are popular job titles related to Inbound Sales Associate jobs in Massachusetts?

For Inbound Sales Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Massachusetts look for?

The top searched job categories for Inbound Sales Associate jobs in Massachusetts are:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Massachusetts as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,415 per year, or $20.4 per hour.

Retail Sales Associate - Inventory Focused

Vuori, Inc

Boston, MA • On-site

$16.25 - $18.75/hr

Full-time

Retirement

Re-posted 7 days ago

Vuori rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

The role of a Retail Sales Associate – Inventory Focused at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook. Vuori has an awesome company culture that is driven by motivated upbeat individuals who foster a love for the outdoors, diverse culture, athleticism, and love the buzz of retail.

Create an unforgettable customer experience

  • Forge lasting relationships with customers.
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business 

  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.

Operations

  • Ensure the backroom is tidy and easy to navigate.
  • Ensure destock and restock is handled on a daily basis.
  • Ensure the back of house is kept organized.
  • Organize supplies and communicate when needing restocked.
  • Support in weekly planning and re-organization of BOH to support inbound shipment recieving.
  • Ensure all shipments are being received and processed in a timely manner, and follow up with Inventory Lead and management team if needed.
  • Support daily manual restocks to ensure the floor is fully stocked.
  • Support weekly cycle counts.
  • Identify and communicate product concerns in a timely manner.
Qualifications
  • Must be available to work nights, weekends and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.

Additional Information

Benefits:

  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.

What Vuori employees say

Pay

Benefits

Hours and flexibility

Workplace

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