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Inbound Sales Associate Jobs in Massachusetts (NOW HIRING)

PPM Works, Inc

Sales Associate

Boston, MA · On-site

$15.25 - $20.75/hr

We are looking for a Sales Associate to join our team. Responsibilities include, but not limited to ... Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready ...

PPM Works, Inc

Sales Associate

Boston, MA · On-site +1

$15.25 - $20.75/hr

We are looking for a Sales Associate to join our team. Responsibilities include, but not limited to ... Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready ...

Career Site

Sales Associate

Quincy, MA

$60K - $180K/yr

Business Development Sales Associate: As a Business Development Sales Associate, you will play a ... Collaborate with the marketing team to leverage inbound leads and nurture them through the sales ...

Career Site

Sales Associate

Quincy, MA · On-site

$60K - $180K/yr

Business Development Sales Associate: As a Business Development Sales Associate, you will play a ... Collaborate with the marketing team to leverage inbound leads and nurture them through the sales ...

Granite Telecommunications

Sales Associate

Quincy, MA · On-site

$60K - $180K/yr

Business Development Sales Associate: As a Business Development Sales Associate, you will play a ... Collaborate with the marketing team to leverage inbound leads and nurture them through the sales ...

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Inbound Sales Associate information

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How much do inbound sales associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for inbound sales associate in Massachusetts is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $21.20 per hour, depending on experience, location, and employer.

What is an inbound sales associate?

Inbound Sales Associates are professionals who handle incoming customer inquiries, typically via phone, email, or online chat, with the goal of converting these leads into sales. They provide information about products or services, answer customer questions, and guide potential buyers through the purchasing process. Unlike outbound sales roles, inbound sales associates focus on customers who have already shown interest, making their approach more consultative and service-oriented. Their responsibilities also include maintaining customer records and meeting sales targets set by their organization.

What skills and qualifications are needed to thrive as an inbound sales associate?

To excel as an Inbound Sales Associate, you need strong communication skills, product knowledge, and basic sales techniques, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and sales tracking tools is typically required. Active listening, problem-solving, and a customer-focused attitude are standout soft skills in this role. These abilities are crucial for converting leads, building rapport, and achieving sales targets in a competitive environment.

What are common challenges faced by inbound sales associates, and how can they be overcome?

Inbound Sales Associates often encounter challenges such as handling high call volumes, addressing diverse customer needs, and meeting sales targets under tight deadlines. To overcome these, it’s important to develop strong product knowledge, active listening skills, and efficient time management. Regular training sessions, supportive team environments, and leveraging CRM tools can also help associates stay organized and improve conversion rates. Collaborating closely with marketing and customer service teams further enhances the ability to provide personalized solutions and exceed customer expectations.

What is the difference between Inbound Sales Associate vs Customer Service Representative?

AspectInbound Sales AssociateCustomer Service Representative
Primary RoleSell products/services to inbound leadsAssist customers with inquiries and support
Skills NeededSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales-focused, target-drivenSupport-oriented, service-driven
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication skills

While both roles involve interacting with customers, an Inbound Sales Associate primarily focuses on converting inbound inquiries into sales, requiring sales skills and product knowledge. A Customer Service Representative handles support and problem resolution, emphasizing communication and customer satisfaction. The roles often overlap but serve different business functions.

What are the most commonly searched types of Inbound Sales jobs in Massachusetts?

The most popular types of Inbound Sales jobs in Massachusetts are:

What are popular job titles related to Inbound Sales Associate jobs in Massachusetts?

For Inbound Sales Associate jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Inbound Sales Associate jobs in Massachusetts look for?

The top searched job categories for Inbound Sales Associate jobs in Massachusetts are:

Inbound Sales Associate jobs near you
Infographic showing various Inbound Sales Associate job openings in Massachusetts as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,415 per year, or $20.4 per hour.

Customer Service Representative | Sales & Commission

TWO MEN AND A TRUCK®

Wilmington, MA • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 hours ago

Two Men and a Truck rating

4.8

Company rating: 4.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

21st of 29 rated removal and storage companies

Job description

TWO MEN AND A TRUCK® Wilmington, MA
Serving Greater Boston North Shore amp; Merrimack Valley
Job Type: Full-Time
Schedule: Monday–Friday, 8:30 AM–5:00 PM | Every Other Saturday, 8:00 AM–12:00 PM
Location: Wilmington, MA (In-Person)
Earn Great Money Helping Customers. No Cold Calling Required.
TWO MEN AND A TRUCK® is hiring an Inbound Sales Representative to join our growing team in Wilmington.
If you enjoy helping people, solving problems, and earning commission for your results, this could be the perfect career for you.
Unlike many sales positions, every customer contacts us first. You'll answer inbound calls, provide moving estimates, recommend services, and help customers through one of life's biggest transitions. No prospecting. No cold calling. No door knocking.
If you're motivated by goals and love creating a great customer experience, you'll have the opportunity to build a rewarding career while earning excellent commission.
Compensation
  • Base Salary: $35,000 annually
  • Additional Earnings Include:
  • Commission on every personal sale
  • Up to 7.5% commission on select products
  • Monthly performance bonuses
  • Customer satisfaction bonuses
  • Top performers regularly earn $55,000+ annually.
Benefits
  • All inbound sales leads — NO cold calling
  • 120 hours PTO awarded on Day One
  • Six paid holidays
  • Three paid sick days
  • Health insurance (50% employer paid)
  • Dental and vision insurance
  • 401(k) retirement plan (based on store profitability)
  • Paid training
  • Ongoing coaching and professional development
  • Advancement opportunities
  • Supportive, team-oriented culture
What You'll Do
  • Answer inbound customer calls and online inquiries
  • Build rapport and provide exceptional customer service
  • Recommend moving services based on customer needs
  • Prepare accurate moving estimates using company software
  • Schedule moves and coordinate customer information
  • Follow up with customers throughout the sales process
  • Resolve customer questions professionally and efficiently
  • Consistently achieve sales and customer satisfaction goals
What We're Looking For
  • At least one year of sales or customer service experience
  • Inbound sales, inside sales, call center, retail sales, or customer support experience preferred
  • Strong communication and active listening skills
  • Comfortable asking for the sale and closing business
  • Goal-oriented with a competitive mindset
  • Organized with excellent attention to detail
  • Strong computer and data-entry skills
  • Ability to multitask in a fast-paced environment
  • Positive attitude and team-first mentality
  • Ability to pass a pre-employment background check and drug screen
Ideal Backgrounds
Candidates with experience in any of the following are encouraged to apply:
  • Inside Sales Representative
  • Customer Service Representative
  • Call Center Representative
  • Retail Sales Associate
  • Account Representative
  • Banking or Financial Services
  • Insurance Sales
  • Hospitality
  • Property Management
  • Leasing Consultant
  • Recruiting
  • Business Development
  • Collections
  • Telecommunications
  • Automotive Sales
  • Moving or Logistics Customer Service
Why TWO MEN AND A TRUCK®?
We're the largest franchised moving company in North America, built on a culture that values teamwork, customer service, and career growth.
Many of our leaders started in entry-level positions and advanced into management through hard work and development.
If you're looking for a stable company where your performance is rewarded and your career can grow, we'd love to meet you.
TWO MEN AND A TRUCK® is proud to be an Equal Opportunity Employer.
This position is with the independently owned and operated TWO MEN AND A TRUCK® franchise located in Wilmington, Massachusetts.

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