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Inbound Outbound Queue Associate Jobs in Easton, PA

Ancient Crunch Inc

Warehouse Associate

Hackettstown, NJ · On-site

$16.50 - $19.75/hr

Position Summary The Receiving Associate supports daily inbound and outbound logistics activities at the Hackettstown facility. This position ensures that all deliveries, shipments, and storage ...

Ancient Crunch Inc

Warehouse Associate

Hackettstown, NJ · On-site

$17.50 - $22/hr

Position Summary The Receiving Associate supports daily inbound and outbound logistics activities at the Hackettstown facility. This position ensures that all deliveries, shipments, and storage ...

Ancient Crunch Inc.

Warehouse Associate

Hackettstown, NJ · On-site

$17.50 - $22/hr

Position Summary The Receiving Associate supports daily inbound and outbound logistics activities at the Hackettstown facility. This position ensures that all deliveries, shipments, and storage ...

Raceway Chevrolet

BDC Associate

Bethlehem, PA · On-site

$50K/yr

Business Development Center (BDC) Associate Company: Raceway Chevrolet Requirement: Must be fluent ... Manage inbound and outbound calls, texts, emails, and internet leads while responding promptly to ...

Raceway Chevrolet

BDC Associate

Bethlehem, PA · On-site

$44K - $60K/yr

Business Development Center (BDC) Associate Company: Raceway Chevrolet Requirement: Must be fluent ... Manage inbound and outbound calls, texts, emails, and internet leads while responding promptly to ...

DSV A/S

Supervisor, Operations

Nazareth, PA · On-site

... planning of inbound, outbound, Product slotting and customer communication activities daily ... Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES ...

MW Industries, Inc.

Shipping Rec. Assoc I

Easton, PA · On-site

$20 - $24/hr

You will also coordinate inbound and outbound deliveries with secondary processors, arrange transportation for customer orders, and complete the documentation necessary to ensure accurate and timely ...

MW Industries

Shipping Rec. Assoc I

Easton, PA · On-site

$16 - $18.75/hr

You will also coordinate inbound and outbound deliveries with secondary processors, arrange transportation for customer orders, and complete the documentation necessary to ensure accurate and timely ...

Raceway Chevrolet

BDC Associate

Bethlehem, PA · On-site

$50K/yr

... Associate who is fluent in Spanish to join our team. If you thrive in a fast-paced environment and ... Manage inbound and outbound calls, texts, emails, and internet leads while responding promptly to ...

KYYBA

Be Seen First

Warehouse Associate

Easton, PA · On-site

$20/hr

Receive, inspect, research, document, store, and retrieve inbound warranty parts and related materials accurately and safely. * Process outbound shipments to suppliers, engineers, and other business ...

New

Pretium Packaging

Warehouse Associate

Bethlehem, PA

$15.75 - $18.75/hr

The Warehouse associate is responsible for receiving, storing, handling, staging, and distributing ... Monitor and verify inbound and outbound materials to ensure compliance with food safety and quality ...

Pretium Packaging

Warehouse Associate

Bethlehem, PA · On-site

$15.75 - $18.75/hr

The Warehouse associate is responsible for receiving, storing, handling, staging, and distributing ... Monitor and verify inbound and outbound materials to ensure compliance with food safety and quality ...

Pretium Packaging L.L.C.

Warehouse Associate

Bethlehem, PA

$15.75 - $18.75/hr

The Warehouse associate is responsible for receiving, storing, handling, staging, and distributing ... Monitor and verify inbound and outbound materials to ensure compliance with food safety and quality ...

Pretium Packaging

Warehouse Associate

Fountain Hill, PA · On-site

$15.75 - $18.75/hr

The Warehouse associate is responsible for receiving, storing, handling, staging, and distributing ... Monitor and verify inbound and outbound materials to ensure compliance with food safety and quality ...

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Inbound Outbound Queue Associate information

See Easton, PA salary details

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$16

$26

How much do inbound outbound queue associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for inbound outbound queue associate in Easton, PA is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Easton, PA?

For Inbound Outbound Queue Associate jobs in Easton, PA, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Easton, PA look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Easton, PA are:

What cities near Easton, PA are hiring for Inbound Outbound Queue Associate jobs?

Cities near Easton, PA with the most Inbound Outbound Queue Associate job openings:

Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Easton, PA as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,833 per year, or $16.3 per hour.

Warehouse Associate

Ancient Crunch Inc

Hackettstown, NJ • On-site

$16.50 - $19.75/hr

Other

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Company Overview
Ancient Crunch Inc. is the fastest-growing healthy snack brand in the U.S. Our flagship product, MASA Chips, is the #1 selling tallow-fried tortilla chips in premium retailers like Erewhon. We manufacture all MASA products in-house at our Hackettstown facility using real ingredients-no seed oils, artificial flavors, or preservatives. All operations adhere to strict Good Manufacturing Practices (GMP) and food safety standards.
Reports To: Receiving and Warehouse Supervisor
Location: Hackettstown, NJ
Schedule: Monday - Friday; weekend availability and a flexible working schedule are required for this 40-hour per week position. Specific shift assignments will be determined by the direct supervisor or manager and are subject to change based on evolving departmental and operational requirements.
Position Summary
The Receiving Associate supports daily inbound and outbound logistics activities at the Hackettstown facility. This position ensures that all deliveries, shipments, and storage operations are performed safely, efficiently, and in full compliance with GMP, food safety, and warehouse safety standards. The Associate is responsible for unloading and staging deliveries, inspecting incoming materials, maintaining documentation, and ensuring proper handling of all inventory.
The responsibilities listed below are not exhaustive. As Ancient Crunch scales, the requirements of this position will expand and adapt. The Warehouse Associate is expected to lead new initiatives and assume additional duties consistent with this title and the long-term evolution of our warehouse and operations strategy.
Key Responsibilities
Specifically, you will:
1. Support Receiving and Shipping Operations
Goal: Ensure efficient, safe, and accurate material handling.
  • Unload trucks and stage deliveries.
  • Confirm that received goods match shipping paperwork and purchase orders.
  • Prepare and label outbound shipments correctly per customer requirements.
2. Coordinate with Production and Inventory Teams
Goal: Maintain smooth material flow and accurate inventory.
  • Communicate with the Production team to prioritize incoming materials and outgoing finished goods.
  • Update inventory logs and assist with cycle counts.
  • Track and report discrepancies, damage, or shortages immediately.
3. Operate Dock Equipment
Goal: Ensure all loading dock procedures are executed safely.
  • Operate forklifts, dock ramps, and pallet jacks as certified/trained.
  • Maintain required certifications for equipment operated.
  • Use dock hooks and PPE (steel toe shoes, gloves, vests) to prevent injury.
4. Follow Safe Handling and Documentation Procedures
Goal: Contribute to a trained, safety-conscious team.
  • Follow procedures for safe unloading, storage, and documentation.
  • Participate in daily safety huddles and follow GMP compliance requirements.
5. Maintain Warehouse Organization and Compliance
Goal: Keep receiving and dock areas safe, clean, and audit-ready.
  • Follow cleaning schedules and ensure trash, pallets, and debris are cleared daily.
  • Follow FIFO (First In, First Out) procedures for materials and finished products.
  • Participate in routine safety and compliance inspections.
Areas Under Your Control
  • Accuracy of receiving documentation and inventory tracking
  • Safe and proper use of equipment
  • GMP and warehouse safety compliance in your work area
Required Skills & Competencies
  • Strong attention to detail and documentation accuracy
  • Commitment to GMP and food safety standards
  • Skilled in warehouse operations, equipment, and safety protocols
  • Dependable, organized, and solution-oriented
  • Excellent communication and multitasking abilities
Physical Requirements (Onsite)
  • Ability to stand and walk for extended periods
  • Ability to lift, push, pull, and carry materials throughout the shift
  • Ability to use stairs and ladders throughout the shift
  • Ability to work in hot, humid, wet, and industrial production environments
  • Ability to wear required PPE, including respirators, gloves, hearing protection, face shields, and protective clothing
Qualifications
  • Authorized to work in the U.S. and able to commute to Hackettstown, NJ
  • Good memory, follow-up skills, and ability to manage multiple priorities
  • Interest in product quality, manufacturing, or food/science environments a plus
  • Warehouse, shipping, or logistics experience preferred
  • Forklift certification (or ability to obtain)
  • Strong communication skills
  • Knowledge of GMP, warehouse safety, and food handling standards preferred
  • Familiarity with ERP or warehouse inventory management systems preferred
  • OSHA or safety training preferred
  • Interest in growing within a mission-driven food company
What We Offer
  • Medical, Dental, Vision, and Life Insurance
  • A health and wellness-focused culture
  • All the chips you can eat!
Equal Employment Opportunity (EEO) & Americans with Disabilities Act (ADA) Statement
Ancient Crunch Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment decisions at Ancient Crunch Inc.-including hiring, promotion, discipline, or discharge-are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
In accordance with the ADA, we provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless doing so creates an undue hardship for the company. Applicants requiring accommodation for any part of the application or hiring process should contact the HR Department.

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