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Inbound Outbound Queue Associate Jobs in South Carolina

DHL

Group Coordinator Lead

Cowpens, SC · On-site

$21/hr

... inbound/outbound materials scheduled to arrive daily and review what is currently in the yard ... Role Purpose : Responsible for assigning work schedules, training associates and monitoring ...

DPDHL

Group Coordinator Lead

Cowpens, SC · On-site

$21/hr

... inbound/outbound materials scheduled to arrive daily and review what is currently in the yard ... Role Purpose : Responsible for assigning work schedules, training associates and monitoring ...

DPDHL

Group Coordinator Lead

Cowpens, SC · On-site

$21/hr

... inbound/outbound materials scheduled to arrive daily and review what is currently in the yard ... Role Purpose : Responsible for assigning work schedules, training associates and monitoring ...

United Community Bank

Fraud Agent I

Greenville, SC · On-site

$18 - $24.33/hr

Balance alert resolution with inbound and outbound customer interactions while maintaining service ... effective queue management to prevent backlog and meet aging thresholds. * Strong judgment in ...

United Community Bank

Fraud Agent I

Greenville, SC

$14.50 - $19.50/hr

Balance alert resolution with inbound and outbound customer interactions while maintaining service ... effective queue management to prevent backlog and meet aging thresholds. * Strong judgment in ...

United Community Bank

Fraud Agent I

Greenville, SC

$18/hr

Balance alert resolution with inbound and outbound customer interactions while maintaining service ... effective queue management to prevent backlog and meet aging thresholds. * Strong judgment in ...

InterAction24

Warehouse Associate

Sumter, SC · On-site

$12 - $15/hr

Warehouse Associate - Linen Distribution We are seeking a dependable and hardworking Warehouse ... inbound and outbound product flow, inventory organization, and general warehouse maintenance. This ...

INTERACTION 24 LLC

Warehouse Associate

Sumter, SC · On-site

$14 - $16.75/hr

Warehouse Associate - Linen Distribution Location: Sumter, SC Schedule: Monday to Friday, 8:00 AM ... inbound and outbound product flow, inventory organization, and general warehouse maintenance. This ...

INTERACTION 24 LLC

Warehouse Associate

Sumter, SC · On-site

$12 - $15/hr

Warehouse Associate - Linen Distribution Location: Sumter, SC Schedule: Monday to Friday, 8:00 AM ... inbound and outbound product flow, inventory organization, and general warehouse maintenance. This ...

Lowe's

SC Security Specialist

Greer, SC

$16.42 - $27.42/hr

... including inbound & outbound processes in compliance with Customs-Trade Partnership Against ... De-escalate situations involving associates, visitors, and contractors, using professional ...

DPDHL

Tasker

Beech Island, SC · On-site

$20.40/hr

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

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Inbound Outbound Queue Associate information

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in South Carolina?

For Inbound Outbound Queue Associate jobs in South Carolina, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in South Carolina look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in South Carolina are:

What cities in South Carolina are hiring for Inbound Outbound Queue Associate jobs?

Cities in South Carolina with the most Inbound Outbound Queue Associate job openings:

Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in South Carolina as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution.

Group Coordinator Lead

DHL

Cowpens, SC • On-site

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 323 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include: Provide day-to-day direction and guidance to work group, maintain legible records or logs, perform data processing in Manhattan to review the status of inbound/outbound materials scheduled to arrive daily and review what is currently in the yard, & support the group as needed.
Position: Group Coordinator Lead
Shift: 1st Shift Monday - Friday 7am-3pm
Pay: $21.00
Additional Incentives: All full-time employees are eligible to qualify monthly attendance bonuses.
In addition to the general job description below, the ideal candidate will also have the following skills: Production, Warehouse, General Labor.
  • 3 years on Stand up forklift.
  • 2 years or more leadership experience leading a small or large group.

Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages include:
  • - Affordable medical, dental, and vision coverage available beginning on your 30th day
  • - PTO program for all associates, including paid holidays and vacation
  • - 401(k) with generous company match
  • - Tuition reimbursement program
  • - Excellent training and career advancement opportunities

Grow your skills. Shape your world.
Role Purpose:
Responsible for assigning work schedules, training associates and monitoring associate progress for the work group they are directing. Provides day-to-day direction and guidance to work group. Responsible for daily workloads.
Key Accountabilities:
  • Conduct training for new associates.
  • Maintain legible and accurate records or logs.
  • Review documents prepared by members of the work group for accuracy and legibility.
  • Monitor performance of associates within the work group.
  • Open and/or close and secure the building as directed.
  • Report unsafe conditions to supervisor if they cannot be self-corrected.
  • Communicate work practices, procedures, and methods to associates.

Required Education and Experience:
  • 6-12 months warehouse experience
  • 6-12 months forklift operation experience
  • High School Diploma or equivalent, preferred
  • Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment, preferred

Our Organization is an equal opportunity employer.
#LI-DNI
#LI-Onsite

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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