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Inbound Outbound Queue Associate Jobs in Aiken, SC

DPDHL

Tasker

Beech Island, SC

$20.40/hr

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

DHL

Tasker

Beech Island, SC · On-site

$20.40/hr

Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities : * Plan ...

ADP

Tactical Workforce Planning Analyst

Augusta, GA · Hybrid

... inbound/outbound/email and chat case work. In addition, must have excellent abilities for ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

Belk

Support Flex Associate - Turkey Creek

Evans, GA · On-site

$12.75 - $15.75/hr

... processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is ... This role executes outbound merchandise activities, supports facilities maintenance, and maintains ...

Belk

Merchandising Team Manager

Aiken, SC · On-site

$42K - $52K/yr

The Merchandising Team Manager oversees the execution of inbound and outbound deliveries, supply ... Oversee associate onboarding experience, ensuring structured onboarding completion. * Effectively ...

Belk

Merchandising Team Manager

Aiken, SC

$38K - $46K/yr

The Merchandising Team Manager oversees the execution of inbound and outbound deliveries, supply ... Oversee associate onboarding experience, ensuring structured onboarding completion. * Effectively ...

Ancora Education

Admissions Representative

Augusta, GA · On-site

$20 - $22/hr

Conduct outbound and inbound telephone calls, text, & e-mails; responding timely to all inquiries ... Associate's degree in a related area from an academic institution accredited by a regional or ...

MRC Global

Sales & Service Representative

Augusta, GA · On-site

Verify the on-time shipping/delivery status of pending inbound and outbound shipments ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

MRC Global

Sales & Service Representative

Augusta, GA · On-site

Verify the on-time shipping/delivery status of pending inbound and outbound shipments ... Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial ...

Georgia Tech

Enrollment Advisor, AU Online

Augusta, GA · On-site

Specifically, we are seeking an Online Enrollment Advisor who will report to the Associate Director ... Manage a high volume of outbound and inbound calls from prospective online students seeking ...

All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Aiken, SC

Inbound Outbound Queue Associate information

See Aiken, SC salary details

$7

$14

$23

How much do inbound outbound queue associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for inbound outbound queue associate in Aiken, SC is $14.59, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $16.35 per hour, depending on experience, location, and employer.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Aiken, SC?

For Inbound Outbound Queue Associate jobs in Aiken, SC, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Aiken, SC look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Aiken, SC are:

Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Aiken, SC as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,345 per year, or $14.6 per hour.

Tasker

DPDHL

Beech Island, SC

$20.40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Freight and Truck scheduling and planning for inbound and/or outbound shipments and maintaining accurate BOL's (Bills of Lading).

Position: Tasker

Shift:Monday - Sunday, 3 days on/3 days off 7:30am - 7:30pm

Pay: $20.40

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Coordinating tasks and schedules across all departments, including shipping, receiving, inbound and outbound freight, Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.

Be part of the world's largest logistics company!DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.


Role Purpose:

The primary duty of this position is to expedite transactions through the warehouse management system. Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions.

Key Accountabilities:

  • Plan, allocate, pick, manifest, and close daily waves of orders.
  • Understand and utilize system screens to monitor and move workload through the system.
  • Work closely with operations to identify and eliminate overages, shorts and damages causing inventory issues.
  • Manage the scheduling of inbound carriers and the outbound shipping schedule by updating appropriate communication methods.
  • Generate and utilize system reports and audit sheets to evaluate the shift progress.
  • Communicate directly with the carrier(s) to insure seamless physical and systematic transactions.
  • Oversee exchange of parcel shipments from shipping dock to carrier's truck.
  • Resolve data transmission failures/errors with customer's IT and procurement teams.
  • Interface with IT contacts in event of system-related barriers.
  • Insure complete communication for turn of shift.

Required Education and Experience:

  • High School Diploma or Equivalent
  • Six months warehouse experience, preferred
  • 0-1 years experience in data entry and/or dispatch, preferred
  • Basic understanding and application of Microsoft Excel, preferred

Our Organization is an equal opportunity employer.

#LI-Onsite

#LI-DNI

Employment Type: FULL_TIME

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