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Inbound Outbound Queue Associate Jobs in New Jersey

Crafty

Fulfillment Associate

Fairfield, NJ · On-site

$22/hr

... associate role who will support our New York City market operation in delivering the highest ... Experience in warehouse roles such as inbound, outbound, inventory, fulfillment * Experience ...

Lineage Logistics

Warehouse Lead

Jersey City, NJ

$21.15 - $36.25/hr

Check inbound/outbound shipments for compliance, and report quantity difference and quality issues ... Coach and provide feedback to warehouse associates Other Way's You'll Contribute * Perform assigned ...

Craft

Fulfillment Associate

Fairfield, NJ · On-site

$22/hr

... Associate role who will support our New York City market operation in delivering the highest ... Experience in warehouse roles such as inbound, outbound, inventory, fulfillment * Experience ...

Craft

Fulfillment Associate

Fairfield, NJ · On-site

$22/hr

... Associate role who will support our New York City market operation in delivering the highest ... Experience in warehouse roles such as inbound, outbound, inventory, fulfillment * Experience ...

National Nurse Triage Inc

$15 - $19.75/hr

Agents place inbound calls into a call queue and registered nurses select the calls to make outbound calls to handle the patients medical questions, requests and inquiries. Additionally, our call ...

National Nurse Triage Inc

$15 - $19.75/hr

Agents place inbound calls into a call queue and registered nurses select the calls to make outbound calls to handle the patients medical questions, requests and inquiries. Additionally, our call ...

Avantor Inc.

Export Warehouse Specialist

Bridgeport, NJ · On-site

$16.25 - $19.75/hr

Ensures inbound and outbound shipments are complete and free of damage. * Creates and maintains ... The associate works near moving mechanical machinery and noise level in the work environment is ...

AMRESCO

Export Warehouse Specialist

Bridgeport, NJ

$16.25 - $19.75/hr

Ensures inbound and outbound shipments are complete and free of damage. * Creates and maintains ... The associate works near moving mechanical machinery and noise level in the work environment is ...

Avantor, Inc.

Export Warehouse Specialist

Bridgeport, NJ · On-site

$16.25 - $19.75/hr

Ensures inbound and outbound shipments are complete and free of damage. * Creates and maintains ... The associate works near moving mechanical machinery and noise level in the work environment is ...

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All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in New Jersey

Inbound Outbound Queue Associate information

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in New Jersey?

For Inbound Outbound Queue Associate jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in New Jersey look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in New Jersey are:

What cities in New Jersey are hiring for Inbound Outbound Queue Associate jobs?

Cities in New Jersey with the most Inbound Outbound Queue Associate job openings:

Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in New Jersey as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% In-person job distribution.

Warehouse Associate - 2nd Shift - Union

Mutual Trading Company

Secaucus, NJ • On-site

$16.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

Job Summary:

As a member of our warehouse team, you will take orders from request to reality, in an environment where you’ll feel and create a culture of safety and family. You will safely and efficiently move and track all inbound outbound, and stored products within the warehouse. This includes performing a variety of tasks such as; offloading, stocking, selecting, and replenishing products to ensure that the warehouse is providing NYMTC customers with exceptional service and quality.

Essential Job Functions:

• Receiving all inbound merchandise and locating proper pick location.

• Restocking order pick and flow lines to prepare warehouse for order selection.

• Ensuring placement of product in sufficient quantities to accommodate routine or special demands.

• Maintaining a high level of attention to detail by ensuring that proper attention is given to all areas including, but not limited to; balers, aisles, racking, floors, door pits, and other areas as assigned.

• Transferring merchandise from the receiving area to their stock location.

• Consolidating merchandise into picking containers, as necessary.

• Packing products securely in cartons and totes.

• Using the appropriate equipment, ensure that safe and efficient movement and tracking of any inbound, outbound, and stored products within the warehouse.

• Maintaining inventory integrity by adhering to system processes at all times.

• Pulling orders according to sequencing on delivery route/run list.

• Recording amounts of materials or items received or distributed.

• Performing end of shift tasks such as charging power equipment and verifying completed work.

• Maintaining clean, orderly workstation-returning supplies and merchandise to assigned locations.

• Committing to safe work practices in adherence with NYMTC safety policies and requirements.

• Performing other tasks and duties as assigned.

Other Essential Functions/Requirements:

•Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;

• This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; or this job description is subject to change at any time.

Education, Experience and Skills Required:

• High School Diploma or GED with at least 1 years’ experience

• Effective oral and written communication skills.

• Commitment to company values and strong customer orientation.

Work Environment:

• Equipment in motion (forklifts, electric pallet jacks, scooters)

Benefits:

• Health Insurance

• Dental & Vision Insurance

• 401(k) Retirement Plan

• Life Insurance

• Supplementary Insurance

Equal Opportunity Statement:

New York Mutual Trade, Inc. is an equal opportunity employer. It is the policy of the company to hire, train, promote and pay its associates without regard to race, creed, color, religion, national origin, citizenship status, gender, marital status, age, disability, sexual orientation or veteran status.



2nd Shift Hours 7:00 PM - 4:00 AM
40 hours a week