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Inbound Outbound Queue Associate Jobs in Maryland

Material Handler

Baltimore, MD · On-site

$16 - $20/hr

Inbound/Outbound/Inventory Movement * Inbound/Outbound shipments are to be loaded/unloaded ... Associates are responsible for performing their job activities in a safe and reasonable manner and ...

Call Agent

Rockville, MD · On-site

$15.25 - $20.25/hr

This is an inbound call center. * Our Support Center is open Monday-Friday from 8 AM to 8 PM EST with different shifts. * You will be computer-bound, expected to be in a call queue, fielding outbound ...

New

Warehouse Associates select and locate the merchandise, ensure warehouse cleanliness, loading and unloading, inbound/outbound. Fulfills customer orders by using pick tickets or an RF Scanner ...

Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown, Maryland -- offering weekly ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

You'll own daily warehouse operations end to end: leading a team of associates, managing inbound and outbound shipping, coordinating cross-dock and yard operations, and driving the accuracy and speed ...

You'll own daily warehouse operations end to end: leading a team of associates, managing inbound and outbound shipping, coordinating cross-dock and yard operations, and driving the accuracy and speed ...

You'll own daily warehouse operations end to end: leading a team of associates, managing inbound and outbound shipping, coordinating cross-dock and yard operations, and driving the accuracy and speed ...

You'll own daily warehouse operations end to end: leading a team of associates, managing inbound and outbound shipping, coordinating cross-dock and yard operations, and driving the accuracy and speed ...

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown ... Assign dock doors for inbound/outbound activity according with warehouse direction and vendor ...

You'll own daily warehouse operations end to end: leading a team of associates, managing inbound and outbound shipping, coordinating cross-dock and yard operations, and driving the accuracy and speed ...

You'll own daily warehouse operations end to end: leading a team of associates, managing inbound and outbound shipping, coordinating cross-dock and yard operations, and driving the accuracy and speed ...

Showing results 21-40

Inbound Outbound Queue Associate information

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Maryland?

For Inbound Outbound Queue Associate jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Maryland look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Maryland are:

What cities in Maryland are hiring for Inbound Outbound Queue Associate jobs?

Cities in Maryland with the most Inbound Outbound Queue Associate job openings:

Infographic showing various Inbound Outbound Queue Associate job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Material Handler - Will Be Driving a Forklift

MILLENNIUMSOFT

Baltimore, MD • On-site

$16 - $20/hr

Other

Re-posted 14 days ago


Job description

Position : Material Handler - Will Be Driving a Forklift

Location : Sparks, MD

Duration : 12 Months

Total Hours/week : 40.00
pay range -$16-20/hr

1st Shift

Client: Medical Device Company

Job Category: Industrial

Level Of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)

Time: 11:00 a.m.- 7:30 p.m.

Job Description:

  • Material Handler II is responsible for the safe, accurate loading and unloading of product within the distribution center.
  • The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive.
  • The omission of a specific duty or responsibility will not preclude it from the position.

Duties and Responsibilities

  • Pallet/Case Picking
  • Processing customer orders including but not limited to scanning bar codes, picking and labeling boxes.
  • Pick, pack, and process orders.
  • Processing orders through RF technology.
  • Maintains an acceptable work area as outlined in SOP and work instructions.
  • Responsible for following Good Documentation Practices (GDP) as outlined in SOP.
  • Complete all necessary RF device training to obtain the necessary profiles
  • Responsible for accuracy verification and shipment packaging.

Pallet Build

  • Palletizing to include scanning, retrieving and placing completed orders on pallets.
  • Re-palletizing products for shipment.
  • May be responsible for dock manifest duties which includes scanning completed pallets and running the shrink wrapper.
  • May be required to transport pallets by MHE.
  • Responsible for accuracy verification and shipment packaging.

Inbound/Outbound/Inventory Movement

  • Inbound/Outbound shipments are to be loaded/unloaded utilizing the WMS.
  • Ensure every effort is made to load/off-load pallets in a manner that promotes safety and impedes damages.
  • Completes all assigned duties in a timely manner in accordance with department standards and following department procedures.
  • May be responsible for operating the parcel manifest station.
  • May be responsible for transportation documentation
  • Maintains an acceptable work area as outlined in SOP and work instructions.
  • Complete all necessary RF device training to obtain the necessary profiles
  • Responsible for following Good Documentation Practices (GDP) as outlined in SOP.
  • Must follow all safety instructions to maintain safe working conditions and to adhere to proper operating practices and procedures designed to prevent injuries and illnesses.
  • May be required to perform other duties as assigned.
  • Required to maintain status in C2C training modules.
  • Responsible for accuracy verification and shipment packaging.

Material handling equipment

  • Material handling equipment must be operated in a safe manner by designated associates only. All damage and/or maintenance issues must be reported immediately.
  • Equipment must be kept neat and orderly in compliance with established procedures.
  • Must be able to maintain equipment certification at all times.

Safety and Security

  • Associates are responsible for performing their job activities in a safe and reasonable manner and in accordance with safety requirements.
  • Assist in maintaining the security of the warehouse and conduct all activities in a manner that promotes a safe environment.
  • All injuries, accidents, unsafe acts, hazards or conditions must be reported immediately.
  • Report any suspicious persons or activity.

Quality

  • Understand organizational quality goals.

Sanitation and Housekeeping

  • Maintain a clean and professional image.
  • To ensure the cleanliness of the facility, follow guidelines as outlined.
  • The associate must maintain a clean, neat and orderly work area at all times.

Hazmat Training

  • This associate may be provided with Hazmat training to include general awareness, function specific, security awareness, security plan and safety training.

Cross-training

  • Become knowledgeable with the responsibilities of the other warehouse positions. Assist as required. Act as back up at times of absence or vacation.

Job Requirements

  • High School diploma, GED or 2 years of relevant experience required.
  • Experience with MHE. Including but not limited to Order Pickers, Reach Trucks, Counter Balance (slip and clamp), and Dock Stocker.
  • Must be able to obtain Forklift Certification to meet BD guidelines.
  • Good verbal communication skills.
  • Ability to work in a fast-paced distribution environment.
  • Ability to read and interpret distribution documents.
  • Ability to work well with others.
  • Ability to work under minimal supervision.
  • May be required to operate MHE and use Voice/RF scanner.
  • Ability to perform/operate in a metrics-driven environment.
  • Basic analytical, organizational and prioritization skills.
  • General distribution knowledge.
  • The position will almost always have exposure to work near moving mechanical equipment.
  • Must be able to perform the essential functions of the position, with or without accommodation.
  • Accommodations may be made for individuals with disabilities.

Physical Demands

  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (Per the Americans with Disabilities Act of 1990).
  • While performing this job, the employee is regularly exposed to episodes of walking, standing, stooping, kneeling, balancing, crouching, reaching, pushing/pulling, grasping, twisting, lifting, frequent use of hand to finger, handle, feel, pick or type which can include repetitive motion of the wrists, hands or fingers.
  • The associate may occasionally be required to climb.
  • The job may require lifting up to 50lbs in some areas but not all. The position will almost always have exposure to work near moving mechanical equipment.