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Inbound Fraud Jobs in Utah (NOW HIRING)

Weave

Strategic Inbound Account Executive

Lehi, UT · On-site

Manage a high volume pipeline of net new inbound leads and drive new customer acquisition for Weave ... Beware of recruitment fraud . All official correspondence will occur through Weave branded email.

Weave

Billing Support

Lehi, UT · On-site

$16 - $20.75/hr

Communicate with customers via inbound phone calls * Provide follow up to customers via outbound ... Beware of recruitment fraud . All official correspondence will occur through Weave branded email.

Weave

Technical Support

Lehi, UT · On-site

Communicate with customers via inbound phone calls. * Provide follow up to customers via outbound ... Beware of recruitment fraud . All official correspondence will occur through Weave branded email.

Netcraft

Enterprise Account Executive

Lehi, UT · On-site

Partner with SDRs and Marketing to target key accounts and engage inbound leads * Lead consultative conversations with CISOs, fraud leaders, brand protection teams, and other senior stakeholders

Raisin

Head of Payment Operations US

Sandy, UT · On-site

$180 - $240/hr

... inbound and outbound ACH transactions, reinvestments, and internal money movement across partner ... Collaborate with Fraud, Risk, and Compliance teams to define operational controls, transaction ...

Raisin

Head of Payment Operations US

Sandy, UT · On-site

... inbound and outbound ACH transactions, reinvestments, and internal money movement across partner ... Collaborate with Fraud, Risk, and Compliance teams to define operational controls, transaction ...

Raisin

Head of Payment Operations US

Sandy, UT · Hybrid

... inbound and outbound ACH transactions, reinvestments, and internal money movement across partner ... Collaborate with Fraud, Risk, and Compliance teams to define operational controls, transaction ...

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All JobsInbound Fraud JobsInbound Fraud Jobs in Utah

Inbound Fraud information

What is inbound fraud?

Inbound Fraud jobs involve handling incoming communications, such as phone calls or messages, from customers or external parties to detect and prevent fraudulent activities. Professionals in these roles often work for banks, credit card companies, or financial institutions and are responsible for verifying identities, identifying suspicious transactions, and taking steps to protect customer accounts. They use specialized tools and follow strict protocols to minimize risk, while providing support and guidance to customers who may be victims of fraud. Strong attention to detail, communication skills, and knowledge of fraud detection techniques are essential for success in this role.

What are some common challenges faced by professionals working in inbound fraud prevention roles?

Professionals in inbound fraud prevention often face the challenge of quickly and accurately identifying suspicious activities while maintaining a positive customer experience. The role requires balancing strict security protocols with efficient communication, as fraudsters frequently adapt their tactics. Additionally, staying updated on the latest fraud trends and working closely with other teams, such as risk management and customer service, are essential for success. Handling high call volumes and managing emotionally charged interactions can also be demanding, making resilience and attention to detail important qualities.

What are the key skills and qualifications needed to thrive as an inbound fraud specialist, and why are they important?

To excel as an Inbound Fraud Specialist, you need strong analytical skills, attention to detail, and a solid understanding of fraud detection principles, typically supported by experience in banking or financial services. Familiarity with fraud monitoring software, case management systems, and sometimes certifications like CFE (Certified Fraud Examiner) are often required. Outstanding communication, problem-solving abilities, and a high level of integrity set top performers apart in this role. These competencies are crucial for accurately identifying and mitigating fraudulent activity while maintaining customer trust and regulatory compliance.

What is the difference between Inbound Fraud vs Customer Service Representative?

AspectInbound FraudCustomer Service Representative
Primary RoleDetecting and preventing fraudulent activities in inbound transactionsAssisting customers with inquiries, issues, and service requests
Required SkillsFraud detection, risk assessment, knowledge of fraud prevention toolsCommunication, problem-solving, product knowledge
Work EnvironmentFinancial institutions, e-commerce companies, call centersCustomer service centers, retail, banking
Common CertificationsFraud prevention, security certificationsCustomer service certifications, communication skills training

Inbound Fraud specialists focus on identifying and preventing fraudulent transactions, requiring knowledge of security protocols and fraud detection tools. Customer Service Representatives handle customer inquiries and support, emphasizing communication and problem-solving skills. While both roles may work in call centers or financial environments, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Inbound Fraud jobs in Utah?

For Inbound Fraud jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Inbound Fraud jobs in Utah look for?

The top searched job categories for Inbound Fraud jobs in Utah are:

What cities in Utah are hiring for Inbound Fraud jobs?

Cities in Utah with the most Inbound Fraud job openings:

Inbound Fraud jobs near you

Strategic Inbound Account Executive

Weave

Lehi, UT • On-site

Full-time

Posted 7 days ago

Job description

Our sales team is competitive and passionate about helping small businesses attract, engage, and retain customers. We create opportunities for Weave to grow, not only in our current verticals but continue to explore new industries that would benefit from our platform. Our quick sales cycle allows you to interact with more customers in your vertical (Dental, Medical, Veterinary, Home Services, etc.) who call our product a "game-changer." This team leads and encourages the best out of each other. We give feedback, take feedback, and want people who take initiative to reach their goals. We care about each other and thrive on seeing others succeed.
  • This position will be M, T, W in office/ Th/F flexible
  • Reports to: Sales Director

What You Will Own
  • Manage a high volume pipeline of net new inbound leads and drive new customer acquisition for Weave. This position will focus more on conversion over creation (lead to demo and demo to closed won).
  • Maintain an understanding of the competitive market space and speak to Weave's value proposition.
  • Conduct 40+ demos per month.
  • Maintain an extremely detailed and organized process in Salesforce.
  • Exceed monthly sales quotas and expectations.

What You Will Need to Accomplish the Job
  • 4+ years of closing experience in an inside sales motion.
  • Consistent performance metrics and track record of meeting quota.
  • Excellent closing skills within an inside sales motion.
  • Strong desire to win and takes initiative of personal success.
  • Excellent organization with the ability to handle 50+ leads at any given time.
  • Strong previous achievement of sales metrics and quotas.
  • Resilient attitude in evolving work environment.

What Will Make Us Love You
  • Small business sales experience.
  • Proven success in prospecting new markets and closing new business.
  • Excellent communication/presentation skills and ability to build relationships.
  • Excellent interpersonal skills.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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