Define inbound transportation strategies for trading cards and collectibles, including factory-to ... fraud controls * Ensure inventory visibility, order routing, and fulfillment logic align with ...
Define inbound transportation strategies for trading cards and collectibles, including factory-to ... fraud controls * Ensure inventory visibility, order routing, and fulfillment logic align with ...
... fraud investigations while providing supporting documentation regarding alleged fraud inquiries ... Conduct comprehensive quality audits of inbound and outbound call center interactions, ensuring ...
... fraud investigations while providing supporting documentation regarding alleged fraud inquiries ... Conduct comprehensive quality audits of inbound and outbound call center interactions, ensuring ...
Skip Recovery Agent
Fort Worth, TX · On-site
$19 - $21/hr
Take inbound customer calls to discuss payments/payoffs and/or secure vehicles through the ... Support Fraud Control as necessary on accounts involving outside law enforcement agencies. Support ...
Skip Recovery Agent
Fort Worth, TX · On-site
$19 - $21/hr
Take inbound customer calls to discuss payments/payoffs and/or secure vehicles through the ... Support Fraud Control as necessary on accounts involving outside law enforcement agencies. Support ...
Virtual Banker
Houston, TX · On-site
$21/hr
... inbound and outbound phone calls, digital channels, and other contacts. This position focuses on complex member needs, cross-selling opportunities, fraud awareness, and compliance with applicable ...
Quick apply
Virtual Banker
Houston, TX · On-site
$21/hr
... inbound and outbound phone calls, digital channels, and other contacts. This position focuses on complex member needs, cross-selling opportunities, fraud awareness, and compliance with applicable ...
Administrative Support I
Schertz, TX · On-site
Answer inbound phone calls * Ability to handle customer issues * Contact vendors on inbound damage ... Multiple Shifts Available BEWARE OF FRAUD! Hub Group has become aware of online recruiting related ...
Administrative Support I
Schertz, TX · On-site
Answer inbound phone calls * Ability to handle customer issues * Contact vendors on inbound damage ... Multiple Shifts Available BEWARE OF FRAUD! Hub Group has become aware of online recruiting related ...
Answer inbound phone calls * Ability to handle customer issues * Contact vendors on inbound damage ... Multiple Shifts Available BEWARE OF FRAUD! Hub Group has become aware of online recruiting related ...
Answer inbound phone calls * Ability to handle customer issues * Contact vendors on inbound damage ... Multiple Shifts Available BEWARE OF FRAUD! Hub Group has become aware of online recruiting related ...
... inbound and outbound phone calls, digital channels, and other contacts. This position focuses on complex member needs, cross-selling opportunities, fraud awareness, and compliance with applicable ...
Quick apply
... inbound and outbound phone calls, digital channels, and other contacts. This position focuses on complex member needs, cross-selling opportunities, fraud awareness, and compliance with applicable ...
Check Processor - Texas
Plano, TX · On-site
Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner. * Effectively route high ...
Check Processor - Texas
Plano, TX · On-site
Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner. * Effectively route high ...
Check Processor - Texas
Plano, TX · On-site
Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner. * Effectively route high ...
Check Processor - Texas
Plano, TX · On-site
Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner. * Effectively route high ...
Supervisor, Dispute Operations
Waxahachie, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Supervisor, Dispute Operations
Waxahachie, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Supervisor, Dispute Operations
Grandview, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Supervisor, Dispute Operations
Grandview, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Supervisor, Dispute Operations
Fort Worth, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Supervisor, Dispute Operations
Fort Worth, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Supervisor, Dispute Operations
Denton, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Supervisor, Dispute Operations
Denton, TX · On-site
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
... fraud/non-fraud Chargeback Processing staff. Incumbent's focus is on the team's processing and ... Monitors inbound call queues, email queues and all other client/member-facing channels to ensure ...
Taking inbound calls from members and non-members for general servicing inquiries for checking ... for fraud or loss. Comply with all record keeping requirements of the Bank Secrecy Act for wire ...
Taking inbound calls from members and non-members for general servicing inquiries for checking ... for fraud or loss. Comply with all record keeping requirements of the Bank Secrecy Act for wire ...
Financial Solutions Representative I (Call Center)
Houston, TX · Remote
$13.50 - $17/hr
Taking inbound calls from members and non-members for general servicing inquiries for checking ... for fraud or loss. Comply with all record keeping requirements of the Bank Secrecy Act for wire ...
Financial Solutions Representative I (Call Center)
Houston, TX · Remote
$13.50 - $17/hr
Taking inbound calls from members and non-members for general servicing inquiries for checking ... for fraud or loss. Comply with all record keeping requirements of the Bank Secrecy Act for wire ...
Small Parcel, LTL, International, Inbound, and FTL. * Ensure all orders are picked, staged, and ... Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks ...
Small Parcel, LTL, International, Inbound, and FTL. * Ensure all orders are picked, staged, and ... Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks ...
Merchant Success Executive (MSE)
Austin, TX · On-site
$70K - $75K/yr
Handle inbound inquiries, process applications, configure gateways like Authorize.net, and train ... Fraud Prevention & Risk Management Our fraud prevention system is built natively into the platform.
Merchant Success Executive (MSE)
Austin, TX · On-site
$70K - $75K/yr
Handle inbound inquiries, process applications, configure gateways like Authorize.net, and train ... Fraud Prevention & Risk Management Our fraud prevention system is built natively into the platform.
Transaction Review Associate
Fort Worth, TX · On-site
$15.25 - $19.75/hr
... fraud, ensuring compliance with the Bank Secrecy Act, USA PATRIOT ACT, Office of Foreign Asset ... Aid with inbound and outbound calls. * Perform other duties as assigned or requested by the ...
Transaction Review Associate
Fort Worth, TX · On-site
$15.25 - $19.75/hr
... fraud, ensuring compliance with the Bank Secrecy Act, USA PATRIOT ACT, Office of Foreign Asset ... Aid with inbound and outbound calls. * Perform other duties as assigned or requested by the ...
Merchant Success Executive (MSE)
Austin, TX · On-site
Handle inbound inquiries, process applications, configure gateways like Authorize.net, and train ... Fraud Prevention & Risk Management Our fraud prevention system is built natively into the platform.
Merchant Success Executive (MSE)
Austin, TX · On-site
Handle inbound inquiries, process applications, configure gateways like Authorize.net, and train ... Fraud Prevention & Risk Management Our fraud prevention system is built natively into the platform.
Inbound Fraud information
What is inbound fraud?
What are some common challenges faced by professionals working in inbound fraud prevention roles?
What are the key skills and qualifications needed to thrive as an inbound fraud specialist, and why are they important?
What is the difference between Inbound Fraud vs Customer Service Representative?
| Aspect | Inbound Fraud | Customer Service Representative |
|---|---|---|
| Primary Role | Detecting and preventing fraudulent activities in inbound transactions | Assisting customers with inquiries, issues, and service requests |
| Required Skills | Fraud detection, risk assessment, knowledge of fraud prevention tools | Communication, problem-solving, product knowledge |
| Work Environment | Financial institutions, e-commerce companies, call centers | Customer service centers, retail, banking |
| Common Certifications | Fraud prevention, security certifications | Customer service certifications, communication skills training |
Inbound Fraud specialists focus on identifying and preventing fraudulent transactions, requiring knowledge of security protocols and fraud detection tools. Customer Service Representatives handle customer inquiries and support, emphasizing communication and problem-solving skills. While both roles may work in call centers or financial environments, their core responsibilities and skill sets differ significantly.
What are popular job titles related to Inbound Fraud jobs in Texas?
For Inbound Fraud jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Inbound Fraud jobs in Texas look for?
The top searched job categories for Inbound Fraud jobs in Texas are:

Full-time
Posted 5 days ago
Job description
About the Company
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Role Summary
Fanatics Collectibles is building the global infrastructure to support the fastest-growing collectibles business in the world. We are looking for a Manager or Senior Manager of International Supply Chain Strategy to design and stand up end-to-end supply chain capabilities for new international markets-often from zero.
This role will partner closely with Commercial, Drops, Product, Technology, Finance, Legal, and Operations teams to build scalable, compliant product flows that support highly anticipated launches, time-sensitive drops, and premium collector experiences. You will help determine how trading cards, sealed product, and other collectibles move from production to collectors across new geographies-at speed, at scale, and in compliance with complex international customs and import requirements.
This is a highly visible role for someone who thrives in ambiguity, moves quickly, and enjoys building new supply chain models to support hyper growth.
Key Responsibilities
Zero-to-One Market & Product Flow Design
- Design end-to-end international supply chain models to support new Fanatics Collectibles market launches
- Build product flows from the ground up, including inbound logistics, inventory positioning, fulfillment, and returns
- Partner with Commercial and Drops teams to translate product strategies, launch calendars, and growth targets into executable supply chain plans
- Balance speed, cost, service, scalability, and risk to support high-velocity launches and sustained growth
Inbound & Global Product Flows
- Define inbound transportation strategies for trading cards and collectibles, including factory-to-market flows, cross-border movement, and regional distribution
- Design inbound flows that navigate complex customs clearance, regulatory requirements, and market-specific import processes
- Develop processes to support launch-based inbound spikes, limited runs, and demand surges tied to drops
- Partner with Finance and Commercial teams to model landed cost, margin impact, and working capital implications
- Develop contingency plans for customs delays, inspections, or regulatory changes that could impact launch timing or inventory availability
International Trade, Customs & Regulatory Strategy
- Design cross-border supply chain strategies that comply with country-specific customs, import, and regulatory requirements for collectibles
- Partner with Legal, Tax, Finance, and external advisors to determine optimal import structures, entity usage, and compliance approaches for new markets
- Define customs clearance strategies, documentation requirements, and broker models to support high-speed launches and ongoing operations
- Evaluate duties, taxes, fees, and other trade costs and incorporate them into landed cost, pricing, and margin models
- Anticipate and mitigate customs-related risks (holds, delays, inspections, seizures) that could impact customer experience or business performance
- Build repeatable playbooks for entering new countries while accounting for local regulatory nuances
Order Management & Systems Enablement
- Partner with Technology teams to define order management system (OMS) requirements that support collectibles-specific needs, including drops, allocations, customer promise logic, and fraud controls
- Ensure inventory visibility, order routing, and fulfillment logic align with market-specific constraints and customer expectations
- Identify system or process gaps that could limit international growth and drive solutions through tooling, configuration, or new capabilities
Fulfillment & Partner Ecosystem Strategy
- Identify, evaluate, and onboard international fulfillment and logistics partners capable of handling high-value collectibles
- Design fulfillment models that support launch-day volume spikes, rapid order turnaround, and premium packaging requirements
- Lead RFPs, partner selection, and business case development for new markets and capacity expansions
- Define SLAs, performance metrics, and escalation models to protect customer experience during peak demand
- Evaluate partners based on their ability to support local customs, regulatory, and compliance requirements
Returns, Exceptions & Collector Experience
- Design returns, replacements, and exception-handling processes appropriate for collectibles, including damaged product, lost shipments, missing hits, and fraud scenarios
- Partner with Customer Service and Commercial teams to ensure supply chain decisions protect collector trust and brand reputation
- Develop market-specific solutions for customer issues, regulatory requirements, and edge cases
Cross-Functional Leadership & Growth Enablement
- Serve as the supply chain strategy lead for international expansion within Fanatics Collectibles
- Act as a connective tissue between Commercial, Product, Technology, Finance, Legal, and Global Operations teams
- Lead pilots, launch readiness activities, and post-launch retrospectives
- Identify opportunities to standardize, scale, and industrialize solutions as markets mature
Qualifications
Required
- 6-10+ years of experience in supply chain strategy, operations, logistics, or management consulting (level dependent)
- Experience building or scaling supply chains in high-growth, launch-driven environments
- Strong understanding of inbound logistics, fulfillment operations, order management, and reverse logistics
- Proven ability to work cross-functionally and influence senior stakeholders without direct authority
- Strong analytical and financial modeling skills, including cost-to-serve and scenario modeling
- Comfortable operating in fast-paced, ambiguous environments with incomplete data
Preferred
- Experience supporting international expansion and cross-border supply chains
- Exposure to customs, import/export compliance, or trade advisory work (hands-on expertise not required)
- Experience working with international 3PLs, freight forwarders, and customs brokers
- Experience in collectibles, e-commerce, DTC, marketplaces, or premium consumer goods
- Familiarity with HS classification, valuation considerations, and country-specific import processes
- MBA or advanced degree a plus
Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers