ZipRecruiter

Log In

1

Inbound Fraud Jobs in Ohio (NOW HIRING)

JACK Entertainment

Customer Experience Associate

Cleveland, OH · On-site

$16 - $21.25/hr

Maintain strict confidentiality of account information. * Assist payment & fraud specialists in ... Minimum one year of previous inbound call center experience * Type 40 words per minute * Competence ...

previous pagenext page

Showing results 21-40

All JobsInbound Fraud JobsInbound Fraud Jobs in Ohio

Inbound Fraud information

What is inbound fraud?

Inbound Fraud jobs involve handling incoming communications, such as phone calls or messages, from customers or external parties to detect and prevent fraudulent activities. Professionals in these roles often work for banks, credit card companies, or financial institutions and are responsible for verifying identities, identifying suspicious transactions, and taking steps to protect customer accounts. They use specialized tools and follow strict protocols to minimize risk, while providing support and guidance to customers who may be victims of fraud. Strong attention to detail, communication skills, and knowledge of fraud detection techniques are essential for success in this role.

What are some common challenges faced by professionals working in inbound fraud prevention roles?

Professionals in inbound fraud prevention often face the challenge of quickly and accurately identifying suspicious activities while maintaining a positive customer experience. The role requires balancing strict security protocols with efficient communication, as fraudsters frequently adapt their tactics. Additionally, staying updated on the latest fraud trends and working closely with other teams, such as risk management and customer service, are essential for success. Handling high call volumes and managing emotionally charged interactions can also be demanding, making resilience and attention to detail important qualities.

What are the key skills and qualifications needed to thrive as an inbound fraud specialist, and why are they important?

To excel as an Inbound Fraud Specialist, you need strong analytical skills, attention to detail, and a solid understanding of fraud detection principles, typically supported by experience in banking or financial services. Familiarity with fraud monitoring software, case management systems, and sometimes certifications like CFE (Certified Fraud Examiner) are often required. Outstanding communication, problem-solving abilities, and a high level of integrity set top performers apart in this role. These competencies are crucial for accurately identifying and mitigating fraudulent activity while maintaining customer trust and regulatory compliance.

What is the difference between Inbound Fraud vs Customer Service Representative?

AspectInbound FraudCustomer Service Representative
Primary RoleDetecting and preventing fraudulent activities in inbound transactionsAssisting customers with inquiries, issues, and service requests
Required SkillsFraud detection, risk assessment, knowledge of fraud prevention toolsCommunication, problem-solving, product knowledge
Work EnvironmentFinancial institutions, e-commerce companies, call centersCustomer service centers, retail, banking
Common CertificationsFraud prevention, security certificationsCustomer service certifications, communication skills training

Inbound Fraud specialists focus on identifying and preventing fraudulent transactions, requiring knowledge of security protocols and fraud detection tools. Customer Service Representatives handle customer inquiries and support, emphasizing communication and problem-solving skills. While both roles may work in call centers or financial environments, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Inbound Fraud jobs in Ohio?

For Inbound Fraud jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Inbound Fraud jobs in Ohio look for?

The top searched job categories for Inbound Fraud jobs in Ohio are:

What cities in Ohio are hiring for Inbound Fraud jobs?

Cities in Ohio with the most Inbound Fraud job openings:

Inbound Fraud jobs near you

Data Center Team Lead - Builds - C-Shift Mon-Thu 8:00pm-6:30am

DSV A/S

New Albany, OH • On-site

$27/hr

Full-time

Posted 7 days ago

Job description

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
DSV - Global Transport and Logistics
At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Location: USA - New Albany, 1101 Beech Rd
Division: Solutions
Job Posting Title: Data Center Team Lead - Builds - C-Shift Mon-Thu 8:00pm-6:30am - 124657
Time Type: Full Time
Responsible for providing and maintaining effective material orders, customer service, and inventory management as well as various customer material movement requests. Responsible for the assembly and installation of servers and various electronic components using a variety of hand tools, power tools and measuring devices.
Tasks & Responsibilities:
  • Oversee loading and unloading of inbound and outbound freight to and from vehicles and containers including the management of shipping documents and records
  • Perform quality checks on inbound and outbound freight, checking for accurate part numbers, quantities and ensuring material is in pristine condition
  • Execute daily inventory cycle counts and replenishment orders for critical spare parts on site at the datacenter
  • Process return shipments of various electronic components utilizing multiple warehouse management systems
  • Oversee and perform the placement server racks on the datacenter floor utilizing laser measuring devices with 100% accuracy
  • Oversee and perform the population of electronic components and install cabling into server racks by following provided diagrams and schematics
  • Install rack hardware using various hand, power and measuring tools
  • Operate various types of material handling equipment such as straddle stackers, rack movers and electric pallet jacks
  • Perform and oversee cleanup activities in the work area to ensure safety, cleanliness, and adherence to 5s standards
  • Push, pull and lift frequently throughout the workday

Deliverables & Achievables:
  • Daily adherence to safety and process procedures
  • Punctuality and reliability
  • Attention to detail and a focus on quality
  • Ability to be flexible and cross-train in multiple departments within the datacenter
  • Effective delegation and coaching skills

Details/Specification/Explanation of the role specific skills
Strong interpersonal and customer service skills are required. This position will regularly interact with customers and other stakeholders on site at the datacenter in this role. The ability to forge positive working relationships with the different working groups is key to our team's success. Critical thinking abilities and strong analytical skills are needed in this role for confident decisions making based on information and data provided to meet production goals effectively, accurately, and efficiently. Experience with computers is required in this role. Knowledge of electrical safety and static discharge hazards and protocols are required as this position requires working with live electrical and electronic equipment and components. 3-5 years of related experience is required.
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
For this position, the expected base pay range is $27.00 - Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
open/close
Print Share on Twitter Share on LinkedIn Send by email
Data Center Team Lead - Builds - C-Shift Mon-Thu 8:00pm-6:30am
New Albany

Apply