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Inbound Fraud Jobs in Delaware (NOW HIRING)

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

... inbound calls from various internal departments as well as customers; respond to questions regarding all Consumer products at various stages of delinquency. * Identify suspect situations (i.e. fraud ...

M&T Bank

Collections Specialist I

Millsboro, DE · On-site

$18 - $28.31/hr

... inbound calls from various internal departments as well as customers; respond to questions regarding all Consumer products at various stages of delinquency. * Identify suspect situations (i.e. fraud ...

All JobsInbound Fraud JobsInbound Fraud Jobs in Delaware

Inbound Fraud information

What is inbound fraud?

Inbound Fraud jobs involve handling incoming communications, such as phone calls or messages, from customers or external parties to detect and prevent fraudulent activities. Professionals in these roles often work for banks, credit card companies, or financial institutions and are responsible for verifying identities, identifying suspicious transactions, and taking steps to protect customer accounts. They use specialized tools and follow strict protocols to minimize risk, while providing support and guidance to customers who may be victims of fraud. Strong attention to detail, communication skills, and knowledge of fraud detection techniques are essential for success in this role.

What are some common challenges faced by professionals working in inbound fraud prevention roles?

Professionals in inbound fraud prevention often face the challenge of quickly and accurately identifying suspicious activities while maintaining a positive customer experience. The role requires balancing strict security protocols with efficient communication, as fraudsters frequently adapt their tactics. Additionally, staying updated on the latest fraud trends and working closely with other teams, such as risk management and customer service, are essential for success. Handling high call volumes and managing emotionally charged interactions can also be demanding, making resilience and attention to detail important qualities.

What are the key skills and qualifications needed to thrive as an inbound fraud specialist, and why are they important?

To excel as an Inbound Fraud Specialist, you need strong analytical skills, attention to detail, and a solid understanding of fraud detection principles, typically supported by experience in banking or financial services. Familiarity with fraud monitoring software, case management systems, and sometimes certifications like CFE (Certified Fraud Examiner) are often required. Outstanding communication, problem-solving abilities, and a high level of integrity set top performers apart in this role. These competencies are crucial for accurately identifying and mitigating fraudulent activity while maintaining customer trust and regulatory compliance.

What is the difference between Inbound Fraud vs Customer Service Representative?

AspectInbound FraudCustomer Service Representative
Primary RoleDetecting and preventing fraudulent activities in inbound transactionsAssisting customers with inquiries, issues, and service requests
Required SkillsFraud detection, risk assessment, knowledge of fraud prevention toolsCommunication, problem-solving, product knowledge
Work EnvironmentFinancial institutions, e-commerce companies, call centersCustomer service centers, retail, banking
Common CertificationsFraud prevention, security certificationsCustomer service certifications, communication skills training

Inbound Fraud specialists focus on identifying and preventing fraudulent transactions, requiring knowledge of security protocols and fraud detection tools. Customer Service Representatives handle customer inquiries and support, emphasizing communication and problem-solving skills. While both roles may work in call centers or financial environments, their core responsibilities and skill sets differ significantly.

What are popular job titles related to Inbound Fraud jobs in Delaware?

For Inbound Fraud jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Inbound Fraud jobs in Delaware look for?

The top searched job categories for Inbound Fraud jobs in Delaware are:

What cities in Delaware are hiring for Inbound Fraud jobs?

Cities in Delaware with the most Inbound Fraud job openings:

Inbound Fraud jobs near you

Enterprise Account Executive - New Logo Sales

CSC (Corporation Service Company)

Wilmington, DE • Hybrid

Full-time

Re-posted 8 days ago

Job description

Enterprise Account Executive - New Logo Sales

Managed Services | Cybersecurity | Brand & Fraud Protection

Wilmington, DE

Monday-Friday, 8:00am-5:00pm

Hybrid (3 days a week onsite, 2 days remote)

If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 8,000+ people around the globe!

The Opportunity

We're hiring experienced Enterprise Account Executives to hunt and close new logos in large, complex organizations. This is a true net-new role - ideal for sellers who thrive on opening doors, running multi-stakeholder deals, and positioning security and managed services at the C-level.

You'll sell a differentiated portfolio of managed services spanning:

  • Domain management & DNS security
  • Brand protection & fraud prevention
  • Cyber risk and digital asset protection

If you're energized by sophisticated buyers, long-cycle enterprise deals, and solving real-world risk challenges - this role was built for you.

What You'll Do

  • Own full-cycle, net-new sales into Enterprise accounts (no farming, no account babysitting)
  • Prospect, build pipeline, and close new logos across target verticals
  • Engage C-level executives (CISO, CIO, CTO, Legal, Marketing, Digital, Risk)
  • Navigate complex buying committees and consensus-driven sales cycles
  • Translate cybersecurity, managed services, and digital risk into clear business value
  • Position our solutions against incumbent providers and hyperscalers
  • Partner cross-functionally with Solution Architects, Marketing, Product, and Customer Success
  • Maintain disciplined pipeline management and accurate forecasting

Who You Are

You're a true hunter with credibility and presence.

Must-Have Experience

  • 5-10+ years of Enterprise B2B sales, focused on new logo acquisition
  • Experience selling Managed Services, cybersecurity, or adjacent infrastructure solutions
  • Strong understanding of:
    • DNS, domains, security services, or identity-related technologies
    • Cyber risk, brand abuse, fraud, or digital asset protection (or similar)
  • Proven ability to sell into multi-stakeholder buying groups
  • Comfort engaging at the C-suite level
  • Track record of closing complex, six- and seven-figure deals
  • Fluent in cybersecurity and IT risk language - can hold your own with technical and executive audiences

What Sets You Apart

  • You lead with curiosity, not pitch decks
  • You can simplify complex technical concepts for executive buyers
  • You're consultative, credible, and calm under pressure
  • You know how to displace incumbents
  • You're disciplined with pipeline, but creative with strategy
  • You love winning - and you do it the right way

Why This Role Is Compelling

  • High-impact, visible role focused on enterprise growth
  • Differentiated solutions in a market that actually matters
  • Selling into timely, high-priority areas: cybersecurity, fraud, brand trust, resilience
  • Opportunity to influence deal strategy, messaging, and GTM approach
  • Competitive compensation with strong upside for top performers
  • Supported by experts - not left to "wing it"
  • A company that understands enterprise selling and values experience

What Success Looks Like

  • Consistent net-new pipeline creation
  • Landing strategic enterprise logos
  • Becoming a trusted advisor to executive buyers
  • Building long-term growth opportunities from new relationships
  • Raising the bar for how enterprise deals are sold and won

This Role Is Not For...

  • Reps who prefer inbound-only or account management roles
  • Sellers uncomfortable with long, complex sales cycles
  • Anyone looking for a transactional or volume-based sales role

#LI-CS1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, U.S., providing market-leading expertise and knowledge-based solutions to clients worldwide. We have an unmatched global reach with offices and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,500 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC, Our Values, and our unwavering commitment to our clients, communities, and each other.

CSC is dedicated to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is respected. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging.

Colleagues are empowered to own their careers and have access to various career opportunities and excellent benefits, including annual Success Sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly through our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

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