ZipRecruiter

Log In

1

Inbound Customer Service Jobs in Houston, TX (NOW HIRING)

Robert Half

Customer Service Representative

Houston, TX · On-site

$20.90 - $24/hr

Respond to inbound customer calls with professionalism, empathy, and a solution-focused approach ... Support day-to-day service operations by maintaining organized records and meeting response ...

Aerus of Houston

Customer Service Associate

Houston, TX · On-site

$13.25 - $18.25/hr

Aerus is looking for a customer service representative to join our team in our Spring office. This ... Manage inbound customer communications - Answer incoming calls and emails to address customer ...

LHH US

Customer Service Representative

Tomball, TX

$17 - $19/hr

Handle a high volume of inbound customer calls while maintaining professionalism and accuracy * Assist customers with questions, account inquiries, service requests, and issue resolution * Document ...

Accurate Inc

Customer Service Advocate

Houston, TX · On-site

$19.69/hr

HIRING IMMEDIATELY: CUSTOMER SERVICE ADVOCATE IN HOUSTON, TX Accurate Personnel is hiring ... Handle inbound calls regarding benefits, eligibility, claims, and authorizations * Resolve customer ...

LHH US

Customer Service Representative

Tomball, TX

$17 - $19/hr

Handle a high volume of inbound customer calls while maintaining professionalism and accuracy * Assist customers with questions, account inquiries, service requests, and issue resolution * Document ...

Augment

Talent-Coordinator

Houston, TX · On-site

$25/hr

In this role, you'll handle inbound customer calls, respond to service inquiries, take orders, and resolve complaints-ensuring every customer interaction is professional, efficient, and focused on ...

La Familia Insurance

CSR

Cypress, TX · On-site

$14 - $17/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound ...

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound ...

La Familia Insurance

CSR

Pasadena, TX · On-site

$14 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound ...

next page

Showing results 1-20

All JobsInbound Customer Service JobsInbound Customer Service Jobs in Houston, TX

Inbound Customer Service information

See Houston, TX salary details

$9

$15

$25

How much do inbound customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for inbound customer service in Houston, TX is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.45 per hour, depending on experience, location, and employer.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What are the most commonly searched types of Inbound Customer Service jobs in Houston, TX?

The most popular types of Inbound Customer Service jobs in Houston, TX are:

What cities near Houston, TX are hiring for Inbound Customer Service jobs?

Cities near Houston, TX with the most Inbound Customer Service job openings:

Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,910 per year, or $15.8 per hour.

Customer Service Representative

Robert Half

Houston, TX • On-site

$20.90 - $24/hr

Temporary

Re-posted 17 days ago

Job description

We are looking for a dependable Customer Service Representative to join a team in Houston, Texas on a Long-term Contract basis. This role is ideal for someone who brings a positive attitude, works well across multiple tasks, and takes ownership of daily customer support activities. The position focuses on delivering responsive service, handling payment-related requests, and maintaining accurate communication through phone and email.
Responsibilities:
• Respond to inbound customer calls with professionalism, empathy, and a solution-focused approach.
• Process credit card payments accurately while following established procedures and maintaining confidentiality.
• Manage multiple customer inquiries at once and prioritize tasks effectively in a fast-paced environment.
• Communicate with customers through email to provide updates, answer questions, and resolve routine issues.
• Review account details carefully to ensure information is complete, accurate, and properly documented.
• Take initiative in identifying customer needs and following through until issues are resolved.
• Use AS400 and related tools to enter, update, and retrieve customer and payment information; training will be provided.
• Support day-to-day service operations by maintaining organized records and meeting response expectations.• At least 2 years of experience in a customer service role.
• Strong ability to handle inbound telephone conversations in a courteous and attentive manner.
• Experience processing credit card transactions with a high degree of accuracy.
• Excellent attention to detail and commitment to maintaining correct records.
• Ability to manage competing priorities and stay productive while multitasking.
• Clear written communication skills for effective email correspondence.
• Self-motivated approach with initiative, reliability, and a customer-focused attitude.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs