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Inbound Customer Service Jobs in Wisconsin (NOW HIRING)

Customer Service

Fond Du Lac, WI

$15.75 - $21.50/hr

You will be taking orders from customers. (Inbound calls only) You will enter them into the system, checking price and delivery if needed. Good phone and computer skills. Detailed work required.

We are looking for a Customer Service Representative to support a mission-driven non-profit ... Handle both inbound and outbound phone communication to resolve issues and provide timely ...

As a Customer Service Representative, you will serve as the primary point of contact for customers ... Answer inbound customer calls and emails regarding orders, product information, pricing, and order ...

As a Customer Service Representative, you will serve as the primary point of contact for customers ... Answer inbound customer calls and emails regarding orders, product information, pricing, and order ...

Customer Service Representative

Marshfield, WI · On-site

$16 - $21.75/hr

Under the general supervision of a Manager, the Customer Service Representative is primarily responsible for triaging inbound calls from customers while ensuring a high level of customer service.

Customer Service Specialist

Florence, WI · On-site

$15.75 - $20.75/hr

A Customer Service Associate will take inbound calls from business customers/clients serving as the primary point of contact for our business-to-business (B2B) clients, managing the end-to-end ...

Customer Care Representative

Madison, WI · On-site

$21.80 - $26.70/hr

The Customer Care Representative will be responsible for responding to internal and external ... time, inbound talk time, and service levels. * Resolves technical issues over the phone and ...

Customer Service Specialist

Florence, WI · On-site

$15.75 - $20.75/hr

A Customer Service Associate will take inbound calls from business customers/clients serving as the primary point of contact for our business-to-business (B2B) clients, managing the end-to-end ...

Showing results 41-60

Inbound Customer Service information

See Wisconsin salary details

$10

$16

$26

How much do inbound customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for inbound customer service in Wisconsin is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.
What are the most commonly searched types of Inbound Customer Service jobs in Wisconsin? The most popular types of Inbound Customer Service jobs in Wisconsin are:
Infographic showing various Inbound Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,784 per year, or $16.7 per hour.

Customer Service

Peer Technical

Fond Du Lac, WI

$15.75 - $21.50/hr

Full-time

Re-posted 21 days ago


Job description

Seeking a person with good computer skills. You will be taking orders from customers. (Inbound calls only) You will enter them into the system, checking price and delivery if needed.
Good phone and computer skills. Detailed work required.
Working hours will be 9:30am to 6:30pm
You will be starting the week of March 22
Apply today for immediate consideration.