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Inbound Customer Service Jobs in Indiana (NOW HIRING)

IFP Automation

Customer Service Specialist

Fishers, IN · On-site

$40K - $55K/yr

Track inbound shipments for freight cost accuracy and classification * Maintain warehouse inventory ... customer service experience, ideally in an industrial, technical, or distribution setting.

Allied Solutions LLC

Customer Service Specialist

Carmel, IN · On-site

$17 - $22.50/hr

Ensures delivery of high quality and accurate customer service while maintaining solid customer ... Inbound Calls - 90% * Handle incoming borrower, agent and lender calls at a professional level.

Johnson Comfort

Customer Care Representative

Franklin, IN · On-site

$18 - $22/hr

Established in 1968, Johnson Heating, Cooling, and Plumbing proudly services customers in Johnson ... Manage inbound customer communications: Answer incoming calls and emails to address customer ...

Allied Solutions

Customer Service Specialist

Carmel, IN · On-site

$16.75 - $22.25/hr

Ensures delivery of high quality and accurate customer service while maintaining solid customer ... Inbound Calls - 90% * Handle incoming borrower, agent and lender calls at a professional level.

IFP Automation

Customer Service Specialist

Fishers, IN · On-site

$16 - $21/hr

Track inbound shipments for freight cost accuracy and classification * Maintain warehouse inventory ... customer service experience, ideally in an industrial, technical, or distribution setting.

Lincare

Customer Service Rep

Bloomington, IN · On-site

$13 - $17.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare

Customer Service Rep

Greenwood, IN

$15.25 - $20.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Bloomington, IN · On-site

$13 - $17.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Greenwood, IN · On-site

$14.50 - $19.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Greenwood, IN · On-site

$15.25 - $20.75/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Collabera

Customer Service

Columbus, IN

$15 - $20.25/hr

May be inbound, outbound or a combination of both. Typically has a High School diploma and customer service or call center experience. Skills, include accurate documentation and excellent ...

Truma Corp

Sr. Customer Care Associate

Elkhart, IN · On-site

$13.75 - $19/hr

Intake and processes inbound customer requests on Truma or Alde products while delivering a best-in-class customer experience * Provide strong technical product support for OEMs, Service Technicians ...

Lincare Holdings

Customer Service Rep

Lafayette, IN · On-site

$15.50 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings

Customer Service Rep

Bloomington, IN · On-site

$14 - $19/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Bloomington, IN · On-site

$14.75 - $20/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Lincare Holdings, Inc.

Customer Service Rep

Lafayette, IN · On-site

$15.50 - $21/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

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All JobsInbound Customer Service JobsInbound Customer Service Jobs in Indiana

Inbound Customer Service information

See Indiana salary details

$9

$15

$24

How much do inbound customer service jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for inbound customer service in Indiana is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.40 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Inbound customer service roles can pay between $12 and $20 per hour, so earning $2000 weekly typically requires working around 40 to 50 hours. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay or bonuses, often requiring good communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as an Inbound Customer Service Representative, and why are they important?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What is customer service inbound?

Inbound customer service involves handling incoming calls, emails, or messages from customers seeking assistance, support, or information. In this role, representatives address customer inquiries, resolve issues, and provide solutions using communication skills and customer service tools. It often requires active listening, problem-solving, and knowledge of company products or services.

What are some common challenges faced by Inbound Customer Service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What jobs pay 4000 a week without a degree?

Inbound customer service roles typically do not pay $4,000 a week without advanced experience or specialized skills. High-paying jobs that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or certifications but not necessarily a degree. These roles often depend on commissions, bonuses, or performance-based pay structures.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What is the role of inbound customer service?

Inbound customer service involves handling customer inquiries, complaints, and support requests that come into a company through phone, email, or chat channels. The role requires strong communication skills, problem-solving abilities, and familiarity with customer service tools like CRM software. Representatives aim to resolve issues efficiently and ensure customer satisfaction.
What are the most commonly searched types of Inbound Customer Service jobs in Indiana? The most popular types of Inbound Customer Service jobs in Indiana are:
Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $32,793 per year, or $15.8 per hour.
Customer Care Representative

Customer Care Representative

Johnson Heating, Cooling, and Plumbing

Franklin, IN • On-site

$18 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Job description


Customer Care Representative  

Johnson Heating, Cooling, and Plumbing is looking for a Customer Care Representative to join our team in our Franklin office. This individual will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. 

About Johnson Heating, Cooling, and Plumbing

Established in 1968, Johnson Heating, Cooling, and Plumbing proudly services customers in Johnson County and the central Indiana area.  Specializing in heating, cooling, and plumbing our hard-working and dedicated team create happy customers through our craftsmanship, integrity, and exceptional service.  Our team is the foundation of our long-standing company, and we work hard to ensure their careers with Johnson Comfort are satisfying both personally and professionally! 

Location & Commitments 

  • Location: Franklin, Indiana 

  • Type: Full-time, non-exempt
  • Schedule: Monday to Friday with rotating weekends: 10am-7pm/8am-6pm  

Benefits 

  • $18-$22/hr based on experience 

  • Benefits after 90 days  

  • Health insurance 

  • Dental insurance 

  • Company sponsored short term disability  

  • PTO + paid holidays  

  • IRA with 3% company match 

  • Paid training and company education  

  • Company events  

  • Uniforms and boot vouchers provided 

Responsibilities 

  • Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests, and issues 

  • Using a company-prepared script, answer our customers’ questions and guide them to the best service-solution for their home 

  • Consult on customer success: Advise customers on leveraging products/services based on their unique needs 

  • Maintain working product knowledge: Ensure information given to customers is accurate, up-to-date, and strategic 

  • Track interactions in CRM: Record customer interactions in the internal system for cross-functional awareness and relationship development 

  • Perform outbound calls to customers and perform upselling responsibilities when necessary 

  • Conduct service-related, follow-up calls to check in on past customers and assess their current needs 

What We Are Looking For 

  • High School Diploma/GED is required 

  • Must pass a background check and drug screening  

  • High level of customer service 

  • Telephone Etiquette 

  • HVAC experience a plus, but not required 

  • Go-getter mentality and ambitious 

  • High attention to detail and good organization skills 

  • Good computer skills, specifically in Microsoft Office 

  • Positive attitude and winner mentality 

  • 1-2 years proven experience in supporting client success 

  • Excellent written and verbal communication skills 

  • Excellent interpersonal communication skills on a professional and technical level 

  • Ability to address complaints and issues with effective solutions and a positive attitude 

  • Passion for delighting customers with above-and-beyond service 

  • Excellent time-management and prioritization skills 

  • Able to work both independently and as part of a team 

  • Bilingual a plus, but not required 
     

We are an equal opportunity employer and encourage veterans to apply. 

Ready to join us on this journey? Apply today and let us forge forward together! 

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