Farmers Branch, TX · On-site
$14.25 - $19.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that provides inbound/outbound cardholder support and customer ...
Farmers Branch, TX · On-site
$14.25 - $19.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that provides inbound/outbound cardholder support and customer ...
Dallas, TX · On-site
$13.10 - $17.25/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... We're hiring Customer Care Representatives to support inbound service projects for a wide range of ...
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Dallas, TX · On-site
$13.10 - $17.25/hr
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... We're hiring Customer Care Representatives to support inbound service projects for a wide range of ...
Dallas, TX · On-site
$13.10 - $17.25/hr
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Dallas, TX · On-site
$13.10 - $17.25/hr
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
$37K - $61K/yr
In the role of Customer Service Associate, you will handle a high volume of customer inquiries ... Handle inbound inquiries from external customers and/or internal business partners via calls ...
$37K - $61K/yr
In the role of Customer Service Associate, you will handle a high volume of customer inquiries ... Handle inbound inquiries from external customers and/or internal business partners via calls ...
Dallas, TX · On-site
$13.10 - $17.25/hr
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Dallas, TX · On-site
$13.10 - $17.25/hr
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Richardson, TX · On-site
$37K - $61K/yr
In the role of Customer Service Associate, you will handle a high volume of customer inquiries ... Handle inbound inquiries from external customers and/or internal business partners via calls ...
Richardson, TX · On-site
$37K - $61K/yr
In the role of Customer Service Associate, you will handle a high volume of customer inquiries ... Handle inbound inquiries from external customers and/or internal business partners via calls ...
Richardson, TX · On-site
$37K - $61K/yr
In the role of Customer Service Associate, you will handle a high volume of customer inquiries ... Handle inbound inquiries from external customers and/or internal business partners via calls ...
Richardson, TX · On-site
$37K - $61K/yr
In the role of Customer Service Associate, you will handle a high volume of customer inquiries ... Handle inbound inquiries from external customers and/or internal business partners via calls ...
Dallas, TX · On-site
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Dallas, TX · On-site
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
$13.10 - $17.25/hr
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
$13.10 - $17.25/hr
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Dallas, TX · On-site
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Dallas, TX · On-site
This position supports customer service, technical support, and customer sales interactions. It ... Handle inbound and outbound calls in a courteous, timely, and professional manner * Resolve ...
Farmers Branch, TX · On-site
$14.25 - $19.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that provides inbound/outbound cardholder support and customer ...
Farmers Branch, TX · On-site
$14.25 - $19.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that provides inbound/outbound cardholder support and customer ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Denton, TX · On-site
$60K/yr
Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time Customer Service Representative (CSR) to assist our customers and ensure they have a great ...
Denton, TX · On-site
$60K/yr
Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time Customer Service Representative (CSR) to assist our customers and ensure they have a great ...
Euless, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Euless, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Dallas, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Irving, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Irving, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Euless, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
Euless, TX · On-site
$12/hr
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...
$8.80 - $10.46
3% of jobs
$10.46 - $12.13
8% of jobs
$12.13 - $13.79
12% of jobs
$13.90 is the 25th percentile. Wages below this are outliers.
$13.79 - $15.46
28% of jobs
$15.46 - $17.12
15% of jobs
$18.49 is the 75th percentile. Wages above this are outliers.
$17.12 - $18.79
11% of jobs
$18.79 - $20.45
8% of jobs
$20.45 - $22.11
5% of jobs
$22.11 - $23.78
4% of jobs
$23.78 - $25.44
3% of jobs
$25.44 - $27.11
2% of jobs
$8
$16
$27
| Aspect | Inbound Customer Service Associate | Customer Support Representative |
|---|---|---|
| Primary Role | Handle incoming customer inquiries, provide product/service information, resolve issues | Assist customers with questions, troubleshooting, and support post-sale |
| Work Environment | Call centers, customer service departments, remote | Call centers, technical support teams, remote |
| Required Skills | Communication, problem-solving, patience | Technical knowledge, communication, problem-solving |
| Common Certifications | Customer service certifications often preferred | Technical certifications may be beneficial |
Both roles involve assisting customers via phone or online, often in similar environments. The main difference is that Inbound Customer Service Associates primarily handle incoming inquiries, while Customer Support Representatives may also provide technical support or troubleshooting. Both positions require strong communication skills and customer service experience, making them closely related but distinct in focus.
The most popular types of Inbound Customer Service jobs in Dallas, TX are:
$14.25 - $19.75/hr
Full-time
Medical, Life, Retirement, PTO
Re-posted 8 days ago
Ranking #9 in the American Banker’s 2025 Best Banks to Work For, TIB is committed to serving as Trusted Partners for community banks and our employees. We take great care to maintain a commitment to excellence and personalized service. We are dedicated to providing a diverse work environment that fosters inclusivity and growth. We offer a best-in-class benefits package that includes comprehensive health, life, and disability coverage, 401(k) retirement savings, generous paid time off, parental leave, tuition reimbursement, and other little extras to make work fun. If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Customer Service Associate that provides inbound/outbound cardholder support and customer service for TIB card issuing programs.
MAJOR DUTIES/ACCOUNTABILITIES
• Answers incoming calls from cardholders and responds to service inquiries or requests.
• Places outbound calls to cardholders as needed to resolve inquires or service requests.
• Processes cardholder requests received by written or electronic correspondence.
• Partners with the bank support team to resolve cardholder support inquiries received from partner banks on behalf of their customers.
• Utilizes knowledge of card processing platforms and internal applications to trouble-shoot and resolve cardholder support inquiries in a timely manner.
• Assists cardholders with establishing online account access and provides ongoing support.
• Serves as the cardholders’ initial point of contact for payment or statement research requests.
• Serves as the cardholders’ initial point of contact for transaction research and reporting cards as lost/stolen.
• Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information.
REQUIREMENTS/DESIRED QUALIFICATIONS
Required
• High school diploma or equivalent
• Basic accounting experience
• Good oral and written communication skills
• Good telephone customer service skills
• Ability to thrive in a team environment
• Ability to remain flexible and adapt quickly, as needed
• 10-key by touch
• Software: Microsoft Office (Word, Excel, and PowerPoint)
Preferred
• 1 year of bankcard/customer service experience in a call center environment
• Software: FDR
The Major Duties/Accountabilities listed above are only a summary of the typical functions of this job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management may elect to assign other responsibilities, tasks, and duties associated with this position. TIB requires a comprehensive background investigation, including criminal and credit history.
Sourced by ZipRecruiter
Commercial banking
51 - 200 Employees
Farmers Branch, TX, US
1982
