Houston, TX · Remote
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Quick apply
Houston, TX · Remote
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Sunnyvale, TX · Remote
$14.25 - $18.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Sunnyvale, TX · Remote
$14.25 - $18.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Cedar Hill, TX · On-site
$13.50 - $17.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Cedar Hill, TX · On-site
$13.50 - $17.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Farmers Branch, TX · On-site
$15 - $19.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Farmers Branch, TX · On-site
$15 - $19.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Dallas, TX · Remote
$15.25 - $19.75/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Dallas, TX · Remote
$15.25 - $19.75/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Richardson, TX · On-site
$14 - $18.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Richardson, TX · On-site
$14 - $18.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Irving, TX · Remote
$15 - $19.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Irving, TX · Remote
$15 - $19.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Houston, TX · On-site
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Houston, TX · On-site
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Farmers Branch, TX · On-site
$15 - $19.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Farmers Branch, TX · On-site
$15 - $19.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Hutchins, TX · On-site
$14.25 - $18.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Hutchins, TX · On-site
$14.25 - $18.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Balch Springs, TX · On-site
$13.25 - $17/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
Balch Springs, TX · On-site
$13.25 - $17/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Handle inbound and outbound contacts in a courteous, timely, and professional manner. * Listen ...
$13.75 - $17.25/hr
Support 40-50 inbound calls per day. * Make 5-6 outbound sales lead calls per day when inbound call volume is low. * Address customer inquiries and resolve billing issues. * Maintain accurate records ...
$13.75 - $17.25/hr
Support 40-50 inbound calls per day. * Make 5-6 outbound sales lead calls per day when inbound call volume is low. * Address customer inquiries and resolve billing issues. * Maintain accurate records ...
Houston, TX · Remote
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Quick apply
Houston, TX · Remote
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Brownsville, TX · On-site
$13.75 - $17.25/hr
Support 40-50 inbound calls per day. * Make 5-6 outbound sales lead calls per day when inbound call volume is low. * Address customer inquiries and resolve billing issues. * Maintain accurate records ...
Brownsville, TX · On-site
$13.75 - $17.25/hr
Support 40-50 inbound calls per day. * Make 5-6 outbound sales lead calls per day when inbound call volume is low. * Address customer inquiries and resolve billing issues. * Maintain accurate records ...
Brownsville, TX · On-site
$13.75 - $17.25/hr
Support 40-50 inbound calls per day. * Make 5-6 outbound sales lead calls per day when inbound call volume is low. * Address customer inquiries and resolve billing issues. * Maintain accurate records ...
Brownsville, TX · On-site
$13.75 - $17.25/hr
Support 40-50 inbound calls per day. * Make 5-6 outbound sales lead calls per day when inbound call volume is low. * Address customer inquiries and resolve billing issues. * Maintain accurate records ...
Brownsville, TX · On-site
$13.75 - $17.25/hr
Support 40-50 inbound calls per day.Make 5-6 outbound sales lead calls per day when inbound call volume is low.Address customer inquiries and resolve billing issues.Maintain accurate records of ...
Quick apply
Brownsville, TX · On-site
$13.75 - $17.25/hr
Support 40-50 inbound calls per day.Make 5-6 outbound sales lead calls per day when inbound call volume is low.Address customer inquiries and resolve billing issues.Maintain accurate records of ...
Houston, TX · On-site
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Houston, TX · On-site
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Houston, TX · On-site
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Houston, TX · On-site
$17/hr
Take consistent inbound calls specific to each program or project you are assigned, and outbound ... At LEAST one year of actual Call Center experience, working with an automatic dialer and call ...
Mcallen, TX · On-site
$16 - $18.50/hr
We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.Our call center serves both English and Spanish speaking callers ...
Quick apply
Mcallen, TX · On-site
$16 - $18.50/hr
We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.Our call center serves both English and Spanish speaking callers ...
Fort Worth, TX · On-site
$19.50/hr
Call Center Representative - Customer Support Join a high-volume inbound call center where your ... In this role, you'll handle inbound calls from customers who have already expressed interest ...
Fort Worth, TX · On-site
$19.50/hr
Call Center Representative - Customer Support Join a high-volume inbound call center where your ... In this role, you'll handle inbound calls from customers who have already expressed interest ...
| Aspect | Inbound Call | Customer Service Representative |
|---|---|---|
| Primary Role | Handling incoming calls from customers seeking support or information | Assisting customers with inquiries, complaints, and product or service issues |
| Required Skills | Communication, problem-solving, patience | Communication, conflict resolution, product knowledge |
| Work Environment | Call centers, remote work | Call centers, retail, office settings |
| Common Certifications | None specific, customer service training | Customer service certifications often preferred |
Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.
Houston, TX • Remote
$17/hr
Full-time
Posted 24 days ago
Job Type: Full-Time
Hours: M-F 8 AM- 5 PM CST
Salary: $17
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Summary of Position:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Typing
Data capture and entry
Customer service
Maintaining a working knowledge of campaign products, services, and promotions
Required Knowledge /Skills / Abilities / Qualifications:
At LEAST one year of actual Call Center experience, working with an automatic dialer and call scripting, is REQUIRED NO EXCEPTIONS
A clear, professional, and friendly voice
High-Level People Skills, Active Listening Skills, and Strong Communication Skills
Outstanding attendance and punctuality
High School diploma or GED
Basic Computer Skills and computer literacy are a must
