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Inbound Call Jobs in Alberta (NOW HIRING)

Renewal by Andersen

Inside Sales Agent

Calgary, AB · Remote

CA$66K/yr

Handle inbound and outbound calls * Follow a proven script while keeping conversations natural ... call centre, appointment-setting, or phone-based role * Strong communication skills * Proven ...

Renewal by Andersen

Inside Sales Agent

Red Deer, AB · Remote

CA$66K/yr

Handle inbound and outbound calls * Follow a proven script while keeping conversations natural ... call centre, appointment-setting, or phone-based role * Strong communication skills * Proven ...

Renewal by Andersen

Inside Sales Agent

Edmonton, AB · Remote

CA$66K/yr

Handle inbound and outbound calls * Follow a proven script while keeping conversations natural ... call centre, appointment-setting, or phone-based role * Strong communication skills * Proven ...

FCT

Representative, Customer Service

Calgary, AB

... inbound and outbound calls. You will the first point of contact for your customers and you will be required to provide an exceptional experience on every call. It is crucial in this role that you are ...

Katz Group

Manager, Ticket Sales

Edmonton, AB

Oversee inbound and outbound sales efforts across Season Seats and Partial Plans * Establish and ... Conduct regular 1:1 coaching sessions, call reviews and performance evaluations * Monitor sales ...

Acara Solutions

Material Handler

Airdrie, AB · On-site

CA$20/hr

... inbound materials, picking specific customer orders, and resolving count discrepancies. * All ... After you apply, you may receive a call or message from our AI Talent Scout about this role or ...

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Showing results 21-40

All JobsInbound Call JobsInbound Call Jobs in Alberta

Inbound Call information

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

How to make 1000 a week remotely?

Inbound call agents can earn $1,000 or more weekly by working in high-volume customer service roles, often requiring strong communication skills and experience with CRM tools. Earnings depend on factors such as pay structure (hourly or commission), hours worked, and company policies, with some roles offering bonuses for performance. Consistent remote work, skill development, and reliable internet are essential for reaching this income level.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What is an inbound call job description?

An inbound call job involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role typically use customer service skills, communication tools, and may require product knowledge or technical training to assist callers effectively.

What jobs pay 4000 a week without a degree?

Inbound call center agents can earn around $4,000 weekly through high-volume sales, commission, or bonuses, especially in specialized industries like insurance or technology. These roles typically require strong communication skills, sales ability, and experience with customer relationship management (CRM) tools, but often do not require a college degree. Earnings vary based on performance, location, and company policies.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

How can I make 2000 a week working from home?

In inbound call jobs, earning $2000 a week typically requires high call volume, experience, and possibly working multiple shifts or overtime. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, especially in commission-based or performance-driven roles.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Alberta as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Financial Advisor - Member Contact Centre

Connect First Credit Union

Red Deer, AB

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

Join Servus Credit Union - Canada’s Largest Credit Union!

We are hiring for full-time Universal Financial Associates & Financial Advisors to join our Member Contact Centre!

Employment Status: Full-time, successful candidates must be currently residing in Alberta.

Additional Information: This full-time position has the expectation to work flexible shifts, as our contact centre is open 24 hours, Monday-Sunday, including rotational shifts of days, evenings, weekends, and holidays. The scheduled hours for this role will be between 6:00 AM to 10:00 PM.

Posting closes: Until Filled

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters. 

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money. 

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you. 

 Join Servus and discover a better way to work. 

Reporting to the Team Lead, your primary objective is to develop long term relationships with members, building trust, and delivering customized financial solutions that help them feel good about their money.

What you'll be doing:

  •  Meeting and exceeding daily sales targets by building rapport, asking meaningful open-ended questions, and uncovering member needs on every applicable call.
  • Proactively applying sales and relationship-building techniques to achieve and exceed business development targets through inbound member conversations, including proactive loan dollars, deposit growth, new memberships, and chequing account opportunities.
  • Answering member inquires and provide exceptional member service via inbound calls, emails, chat, SMS, video calls.
  • Demonstrating excellent sales techniques, strong negotiation skills, and the ability to close deals, along with a professional telephone manner and strong multi-tasking abilities.
  • Providing consistently fantastic member experience by adhering to standards and guidelines.
  • Consistently being proactive in identifying and pursuing sales opportunities to match every member with the right products and solutions that enhance their financial fitness.
  • Assisting members regarding technical inquiries or requests related to their online and mobile banking needs (e.g., setting passwords, updating member database, security-related tasks, etc.).
  • Participating in individual, Contact Centre, and corporate campaigns while adhering to call quality standards

What you bring:

To qualify, you will need at least 2 years of successful sales experience with measured targets, preferably in customer service or retail banking, and a high school diploma.

Although not required, the following education/certificates are valuable assets:

  • Call centre experience
  • Post-secondary education in Finance (or related studies)

Moreover, we are highly motivated in hiring candidates with flexible schedules, as the position requires day, evening, and weekend shift commitments.

Most importantly, we're looking for candidates whose personal values align with our cooperative values. These values are evident in everything we do everyday. We're not afraid to be different from our competitors and in fact we embrace these differences. We celebrate our credit union culture and history, and we pride ourselves on our strong commitment to our member-owners and to the communities we serve.

Why Servus?  

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as: 

  • Competitive compensation including performance-based incentive pay and profit share 
  • Training & Development Opportunities 
  • Career Advancement Potential 
  • Flexible work options 
  • Meaningful work towards individual and corporate goals 
  • Opportunities to get involved and give back through an employee volunteer program 

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted. 

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Qualified applicants are invited to apply online.

Posting Closes: Until Filled

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted. 

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